Micfo negative review #1385 by -anonymous- on Jul 2007
Micfo got a negative review on
Micfo
micfo.com is inactive webhosting company!
198 E Bay St
Charleston , SC 29401 US
☎ Phone +1 843-800-1000
📧 sales@m...micfo.com is inactive webhosting company!
-anonymous- ( -no email- )
I am about to hit the two year mark with these bozos. In general things have been good with a few exceptions, and through the beginning of this year it has steadily gotten worse. There has been several different server problems and I have had a gallery2 database critical to my operations taken down several times because they said it was causing load problems, though I could never substantiate that myself.
On Tuesday of this week I received notice they were moving me to a new server. Well, in my case these things get complicated when it comes to Micfo. Due to my setup I need to take care of the DNS myself, and this is not something I have ever been able to get through the thick heads of the support staff. I sent a message to find out what would be happening to my static IP, which got me a fairly nasty message since I asked if I could keep my old IP (can't you just move it over to the new server? I know.. it depends). I then notified them if I they were going to change my IP address I was going to need the new one just as soon as possible. I was reassured many times that this would take place.
To make a long story short as possible, the move took 24+ hours, during which they disabled my databases a couple of times and at one point put in a routing command that prevented me from even viewing my own web site. Now, finally, it seems like they have gotten the move complete, but I am still waiting for the dang IP address. They have now turned off apache on the old server and my old IP address points to the old server because I have no way of finding out what the new one is without them telling me. My site is completely down and will be indefinitely until they get up off their ass and tell me what my new IP address is.
I have been sending e-mail after email and I just got off of a chat, like mentioned by someone else, that is just sitting there, apparently forgotten. Apparently they don't care about my web site, either. I am going to have to go to all the trouble of moving to a new company. Thanks guys...
On Tuesday of this week I received notice they were moving me to a new server. Well, in my case these things get complicated when it comes to Micfo. Due to my setup I need to take care of the DNS myself, and this is not something I have ever been able to get through the thick heads of the support staff. I sent a message to find out what would be happening to my static IP, which got me a fairly nasty message since I asked if I could keep my old IP (can't you just move it over to the new server? I know.. it depends). I then notified them if I they were going to change my IP address I was going to need the new one just as soon as possible. I was reassured many times that this would take place.
To make a long story short as possible, the move took 24+ hours, during which they disabled my databases a couple of times and at one point put in a routing command that prevented me from even viewing my own web site. Now, finally, it seems like they have gotten the move complete, but I am still waiting for the dang IP address. They have now turned off apache on the old server and my old IP address points to the old server because I have no way of finding out what the new one is without them telling me. My site is completely down and will be indefinitely until they get up off their ass and tell me what my new IP address is.
I have been sending e-mail after email and I just got off of a chat, like mentioned by someone else, that is just sitting there, apparently forgotten. Apparently they don't care about my web site, either. I am going to have to go to all the trouble of moving to a new company. Thanks guys...
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