Micfo negative review #1030 by Shinichi (shin@m...) on Mar 2007


Micfo got a negative review on
Micfo
198 E Bay St
Charleston , SC 29401
US
☎ Phone +1 843-800-1000

micfo.com is inactive webhosting company!
Customer review #1030
1/10
Shinichi ( shin@m... )
Time Hosted 3 to 6 months
Global rating
Features
Price / Cost
Customer Relation
Control Panel
We were using a Micfo's reseller plan.

The server was slow and often got frozen(cannot access). Well, it's a
shared server we can't expect a lot. But we have tried many shared
server. Micfo's one was the worst ever.

The worst thing they have done is just amazing. They moved our
customers' accounts to another server WITHOUT any notice. While moving
them, those accounts were unavailable(7-8 hours!!!). Imagine you have
100 customers for your hosting business, and those accounts are
unavailable for 7-8 hours without any notice. It was just crazy.

Listening to their excuse, first they told us that they e-mailed us
before they moved our customers' accounts, then I asked them when they
sent, then no reply. It's for sure they did not send any e-mail.

Also Micfo's customer service is the lowest quority. When you ask them
to fix a problem, well, they may fix the problem, but make other
problems. Then you ask them to fix the problems they made, then, as you
can imagine, they make more problems.

The last thing they did is that after we canceled the account because of their terrible service, they renewed our plan and made the payment on my credit card. DON'T EVER USE MICFO!!!

82 out of 173 users found this review to be helpful!

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