Maximum Asp negative review #5161 by Tom (jdiary@h...) on Jun 2009
Maximum Asp got a negative review on
Maximum Asp
maximumasp.com is inactive webhosting company!
2303 River Rd, Ste 300
Louisville , KY 40206 US
☎ Phone +1 502 899 3220
📠 Fax +1 502 899 3155
📧 domainreg@m...maximumasp.com is inactive webhosting company!
Tom ( jdiary@h... )
MaximumASP touts a high uptime on their website with lots of information and statistics. This should not be believed. We spend a great deal of time emailing their support team because our site fails to render several times a month, sometimes a few times a week. At times it's been down for hours. One weekend it was down twice for a half a day each day. They've given us two refunds but their poor support and server management has costs us business undoubtedly. We're looking for a new host but it's a time consuming process. Their support people are never forthcoming about what the issue is and when we ask for details they send us explanations that cannot be plausible. I guess they assume that we're not tech savvy enough to know when their explanation isn't plausible. It's unfortunate that a company can so openly mislead customers about their uptime statistics. Oh and one more thing: they also say in their contract that your site uptime logs are available upon request. When we asked, they didn't have them. They gave us a refund for 1 month instead.
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