Mambo.co.ke neutral review #5144 by Marion on Jun 2009
Mambo.co.ke got a neutral review on and one official response on
Mambo.co.ke
mambo.co.ke is inactive webhosting company!
P.O Box 36926
Nairobi 00200 KE
☎ Phone +254-20-404-0008
☎ Phone +254-715-438-769
📧 info@m...mambo.co.ke is inactive webhosting company!
Marion ( -no email- )
I already have an account with Mambo Microsystems, and I was looking for information about starting another account in order to have my own blog.
I began a live chat to ask about transferring my domain over to you. Your sales rep immediately asked me to hold, and very politely told me he was transferring me to a "senior sales representative." I didn't get his/her
name, but that person should be thanked - it made me feel great to have a "senior" person on my case. Then, Kristina came on line and was extremely helpful. I needed a bit more information at my end before switching, and we hung up. She then sent me an email. This extra follow-up now REALLY makes me feel like a valued customer. Plus, Kristina writes grammatically and carefully, so she presents that professional image that makes me - a scared neophyte - feel more secure.
I consult in business (health care) and have another business: when I see somebody like Kristina who goes that extra mile, I tell my clients. You should be glad to have her. Regards.
I began a live chat to ask about transferring my domain over to you. Your sales rep immediately asked me to hold, and very politely told me he was transferring me to a "senior sales representative." I didn't get his/her
name, but that person should be thanked - it made me feel great to have a "senior" person on my case. Then, Kristina came on line and was extremely helpful. I needed a bit more information at my end before switching, and we hung up. She then sent me an email. This extra follow-up now REALLY makes me feel like a valued customer. Plus, Kristina writes grammatically and carefully, so she presents that professional image that makes me - a scared neophyte - feel more secure.
I consult in business (health care) and have another business: when I see somebody like Kristina who goes that extra mile, I tell my clients. You should be glad to have her. Regards.
Thank you for your positive feedback
Marketing representative (karuri@mambo.co.ke, ).
Marketing representative (karuri@mambo.co.ke, ).
111 out of 118 users found this review to be helpful!