neutral review #5144 by Marion on Jun 2009 got a neutral review on and one official response on
Eaton Building, Gigiri Rd, Gigiri
Nairobi 00200
Tel +254-20-404-0008
Tel +254-715-438-769
Customer review #5144
Marion ( -no email- )
Time Hosted 2 to 3 years
Global rating
Prices / Cost
Customer Relation
Control Panel
I already have an account with Mambo Microsystems, and I was looking for information about starting another account in order to have my own blog.

I began a live chat to ask about transferring my domain over to you. Your sales rep immediately asked me to hold, and very politely told me he was transferring me to a "senior sales representative." I didn't get his/her
name, but that person should be thanked - it made me feel great to have a "senior" person on my case. Then, Kristina came on line and was extremely helpful. I needed a bit more information at my end before switching, and we hung up. She then sent me an email. This extra follow-up now REALLY makes me feel like a valued customer. Plus, Kristina writes grammatically and carefully, so she presents that professional image that makes me - a scared neophyte - feel more secure.

I consult in business (health care) and have another business: when I see somebody like Kristina who goes that extra mile, I tell my clients. You should be glad to have her. Regards.
Thank you for your positive feedback
Marketing representative (, ).

111 out of 118 users found this review to be helpful!