IX Web Hosting negative review #5112 by Yves St Parsi (ismail@h...)


IX Web Hosting got a negative review on and one official response on
IX Web Hosting
1774 Dividend Drive
Columbus , OH 43228
US
☎ Phone +1 (614) 534-1961

ixwebhosting.com is inactive, but is redirected to site5.com
Customer review #5112
1.5/10
Yves St Parsi ( ismail@h... )
Time Hosted 2 to 3 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
It used to be a peace at mind to think that you have your domains on a hosting with multiple IPs and pretty decent price. It was not that hard to ignore the fact that their Cp is so bare bone and odd looking . I could take all that and still be happy but it all got even worse when i got a letter a while back that they want to stop providing the Microsoft Extension service on their servers. MSES is an integral part of back ground form processing application that my forms and may other websites are working on.
It was puzzling to see that they suddenly in the middle of year , totally out blue and before my contract expires to contact and say hey by the way we are gonna do this thing and yet not giving you tech support to make the transition. They are arguing that the MSES is old and too much of a hassle for their Webmasters to handle . But the question is that why the hell i am paying to you , if you dont want to put up with the issues that are part of your job , which you make a living out of it.

I have decided to give up on this IxWebhosting all together and go back to my older supremehost.net hosting , which eventhough still very smal of a company , but they seem to be as consistent and helpful as they were before.
the reason that i had moved my websites from the supremehost.net to IxWebhosting.com was not because of any customer care , but for the lure of Multi Ip thing on Ixweb. which was a good thing but not if they want to act so unprofessinally by discontinuing a service so vital right in the middle of the road.
Hi,

I have to agree with you about the Control panel being pretty bare, that is why we've created a new control panel that has won the Red Hate Innovation award. You can read about the project from our CEO himself on our blog.

http://blog.ixwebhosting.com/

I am very sorry for the problems you experienced with IX and please let me know if there is anything I can do to help.

Jeremy Fox
Affiliate Manager
IX Web Hosting

Marketing representative (HP M - hpm@ecommerce.com, ).

82 out of 83 users found this review to be helpful!

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