IX Web Hosting negative review #3588 by CT on Dec 2008


IX Web Hosting got a negative review on
IX Web Hosting
1774 Dividend Drive
Columbus , OH 43228
US
☎ Phone +1 (614) 534-1961

ixwebhosting.com is inactive, but is redirected to site5.com
Customer review #3588
1/10
CT ( -no email- )
Time Hosted 6 mo. to 1 year
Global rating
Features
Price / Cost
Customer Relation
Control Panel
It was a nightmare dealing with these horrendous people at IX Webhosting.

- For the seven months my site was hosted there, there were a lot of slow downs, database cut-offs and data lost, and they never provide any compensation or explanation of why that happened

- IX reserves the right to cut off your website at anytime whenever they feel like to. At first they would not tell you they are going to cut you off, they just asked you to accept their TOS terms of service. Once you did that they cut you off immediately.

- Worst of all, they do not allow user to download their own website or database once they suspended your account. If you are not prepared you will be totally screwed. I have never seen hosting company not providing user their database when they move out of the host.

- Technical support is horrendous, either the person there just try to play dumb or are complete idiots. They do not listen to your words, they just repeat themselves over and over again as if they are merely answering machines.

- Make sure you read every single word in their terms of service, there are a lot of unfair terms to the user, make sure you are alright with every single term in there before you sign up. These guys sure know how to make a fool of you by playing with the terms.

86 out of 89 users found this review to be helpful!

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