IX Web Hosting negative review #2222 by Bob (bschmidtjr@g...) on 2008
IX Web Hosting got a negative review on
IX Web Hosting
ixwebhosting.com is inactive, but is redirected to site5.com
1774 Dividend Drive
Columbus , OH 43228 US
☎ Phone +1 (614) 534-1961
📧 info@i...ixwebhosting.com is inactive, but is redirected to site5.com
Bob ( bschmidtjr@g... )
I have been using IX for almost 3 years and actually have 2 accounts with them.
As I write this (and for a few months now), I can not send any e-mail to Comcast users from any of my domains. My largest domain is a religious organization. I have web forms on my web site for the members to submit information to me, and I have an opt-in mailing list to keep the members up-to-date on activities. I have had problems with it taking days for the webform info to get from the IX hosted website to the IX hosted e-mail server. They blame this on heavy e-mail traffic by other users who are on the same mail server. Must be the spammers that have Comcast rejecting all e-mail from their mail servers. I have several members on Comcast and have to send a separate e-mail to them from GMail because I can not send to them from my IX hosted domain. On my other domains that use e-mail, I've already moved their e-mail function to Google Apps. Their e-mail system works great, and they stay on top of Spam. The level of Spam hitting the inboxes on my domains has dropped to zero where before on IX, we were getting pounded by spam.
I haven't moved the e-mail for my organization to Google Apps because Google doesn't have an automated opt-in mailing list function. It looks like I will have to bite the bullet and move it anyway, and maintain the mailing list manually.
Tech support used to be marvelous with IX. Over the last several months, they are hiring people whose English skills are less than useful, and their understanding of the systems is even worse. It takes at least 2 days before anyone even looks at trouble tickets, and then they tell you they have requested a whitelist but it never occurs. When I contacted the live chat I was told there was nothing they can do.
My advice, if you have simple web pages only you need to host, then IX is a bargain. If you need e-mail support for your domains, go anywhere else. They refuse to help.
Bob
As I write this (and for a few months now), I can not send any e-mail to Comcast users from any of my domains. My largest domain is a religious organization. I have web forms on my web site for the members to submit information to me, and I have an opt-in mailing list to keep the members up-to-date on activities. I have had problems with it taking days for the webform info to get from the IX hosted website to the IX hosted e-mail server. They blame this on heavy e-mail traffic by other users who are on the same mail server. Must be the spammers that have Comcast rejecting all e-mail from their mail servers. I have several members on Comcast and have to send a separate e-mail to them from GMail because I can not send to them from my IX hosted domain. On my other domains that use e-mail, I've already moved their e-mail function to Google Apps. Their e-mail system works great, and they stay on top of Spam. The level of Spam hitting the inboxes on my domains has dropped to zero where before on IX, we were getting pounded by spam.
I haven't moved the e-mail for my organization to Google Apps because Google doesn't have an automated opt-in mailing list function. It looks like I will have to bite the bullet and move it anyway, and maintain the mailing list manually.
Tech support used to be marvelous with IX. Over the last several months, they are hiring people whose English skills are less than useful, and their understanding of the systems is even worse. It takes at least 2 days before anyone even looks at trouble tickets, and then they tell you they have requested a whitelist but it never occurs. When I contacted the live chat I was told there was nothing they can do.
My advice, if you have simple web pages only you need to host, then IX is a bargain. If you need e-mail support for your domains, go anywhere else. They refuse to help.
Bob
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