iWebHosting.com.my review #24580 by Yong Yek Ming (yong@m...) on 2013
iWebHosting.com.my got a negative review on
Yong Yek Ming ( yong@m... )
system down too frequently
I have average system down for 2-3 hours/day..
The following is the conversation on one of the MANY support ticket..
***
Yek Ming Yong
Client 15/04/2013 00:37
Down with the following message:-
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@dolcehouse.actssb.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
----------------------------
IP Address: 175.137.64.118
Yek Ming Yong
Client 15/04/2013 07:03
And very slow too
Made
Staff 15/04/2013 07:52
Dear Yek Ming Young,
We've checked your website, and we not found problem on your website, could you check it again ?
Thank you
Best Regards
iwebhosting.com.my
Support
You rated this response
Yek Ming Yong
Client 15/04/2013 10:21
Just tried again and this is what I get... I can go to FB, Yahoo and Google
...
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@dolcehouse.actssb.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.23 (Unix) mod_ssl/2.2.23 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at dolcehouse.com Port 80
chingwei -
Staff 15/04/2013 16:14
Dear, Yek Ming Yong
Sorry, I have tried access your website with different computer and network and it's working fine. It redirect to http://www.actssb.com/act/
Act Solution
Please kindly check the screenshot, http://postimg.org/image/ya5wdklsx/
Thank you.
Regards,
Iwebhosting
You rated this response
Yek Ming Yong
Client 16/04/2013 19:59
I am not disputing your finding..NOW IT IS DOWN with Error 500 AGAIN
This is my IP =175.137.64.60
This IP also cannot access right = 60.15.26.154
***
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@dolcehouse.actssb.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.23 (Unix) mod_ssl/2.2.23 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at dolcehouse.com Port 80
****
I don't think merely saying that you can access it mean anything.. I have site monitoring from Interseer also reported that my site is not accessible almost everyday for 3-5 hours..
This is Simply NOT ACCEPTABLE!
Do you have the same or similar complain from others.. I will google and find out.
Regards
Yong
****
I have average system down for 2-3 hours/day..
The following is the conversation on one of the MANY support ticket..
***
Yek Ming Yong
Client 15/04/2013 00:37
Down with the following message:-
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@dolcehouse.actssb.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
----------------------------
IP Address: 175.137.64.118
Yek Ming Yong
Client 15/04/2013 07:03
And very slow too
Made
Staff 15/04/2013 07:52
Dear Yek Ming Young,
We've checked your website, and we not found problem on your website, could you check it again ?
Thank you
Best Regards
iwebhosting.com.my
Support
You rated this response
Yek Ming Yong
Client 15/04/2013 10:21
Just tried again and this is what I get... I can go to FB, Yahoo and Google
...
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@dolcehouse.actssb.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.23 (Unix) mod_ssl/2.2.23 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at dolcehouse.com Port 80
chingwei -
Staff 15/04/2013 16:14
Dear, Yek Ming Yong
Sorry, I have tried access your website with different computer and network and it's working fine. It redirect to http://www.actssb.com/act/
Act Solution
Please kindly check the screenshot, http://postimg.org/image/ya5wdklsx/
Thank you.
Regards,
Iwebhosting
You rated this response
Yek Ming Yong
Client 16/04/2013 19:59
I am not disputing your finding..NOW IT IS DOWN with Error 500 AGAIN
This is my IP =175.137.64.60
This IP also cannot access right = 60.15.26.154
***
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@dolcehouse.actssb.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.23 (Unix) mod_ssl/2.2.23 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at dolcehouse.com Port 80
****
I don't think merely saying that you can access it mean anything.. I have site monitoring from Interseer also reported that my site is not accessible almost everyday for 3-5 hours..
This is Simply NOT ACCEPTABLE!
Do you have the same or similar complain from others.. I will google and find out.
Regards
Yong
****
54 out of 55 users found this review to be helpful!
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