Hostso negative review #7623 by Wade (jstoners@h...) on Nov 2009


Hostso got a negative review on
Hostso
3422 Old Capitol Trail, Suite 1698
Wilmington , DE 19808-6192
US
☎ Phone +1 888-978-3839

hostso.com is inactive, but is redirected to hostfast.com
Customer review #7623
1/10
Wade ( jstoners@h... )
Time Hosted under 1 month
Global rating
Features
Price / Cost
Customer Relation
Control Panel
After looking for web hosters HostSo caught my eye with the 'Professional Customer Support', and all the Endorsements provided by false people i take it, the setup looked good, so i further asked sales (Live Chat) if they had SSH2 Module for PHP installed and if i was able to bind to any UDP ports regarding Game Server Querys. After a long run around of completely useless information such as ' we have over 60,000 customers .. ' which was completely off topic anyhow, I kept directly asking them if they supported SSH2/and UDP socket binding, until i was redirected to 'Tech Live Chat', after a few moments of speaking to a technical support staff member for HostSo, i was told Yes they do(Have the livechat emailed to me) I instantly purchased, only to find none of the two options were supported, So i submitted a ticket, had my first response 10 hours and 12 minutes from when i made the ticket, stating that allow_url_fopen was the issue and i needed to use cURL (HTTP CLIENT) to do UDP ... you tell me how that is possible, its been nearly a day now after telling them that they needed to open a range of ports (had this issue on a previous hoster) 8 Ports in total. Still no response and counting, in the mean time i have found decent hosting fairly cheap but had the setup ready to go :).

My words on HostSo, DO NOT purchase from them, Slack services, Long Repsonse wait time's, to much run arounds.

Sorry if it sounds like im having a bit of a cry about this, atleast you have been warned :)

Thanks once again for reading this review.

70 out of 76 users found this review to be helpful!

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