Hostso negative review #16188 by apache1@g... on Apr 2011


Hostso got a negative review on
Hostso
3422 Old Capitol Trail, Suite 1698
Wilmington , DE 19808-6192
US
☎ Phone +1 888-978-3839

hostso.com is inactive, but is redirected to hostfast.com
Customer review #16188
1/10
-anonymous- ( apache1@g... )
Time Hosted 1 to 2 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
Hostso is terrible and totally unreliable

been with hosto for over 12 mnths and all i can say is that their claim of 99.9% is way way over exaggerated, my website has been down at least 4 times per week and thats the times i have noticed i dread to think about the times i havent checked, my website attendance has dropped by at least 60% since i have been with them, everytime i have complained they say that their 'experts' are dealing with a server issue "We are sorry for this " or "Our admins are trying there best to fix this issue" , just today i had same messages and to add insult to inury they tell me "It may take next 5 to 6 hours to complete the process" then wheni asked if this was a planned outage and if so why was i not informed, their reply is silence, or the usual " In future you will not face any problem"
iam sure that the replies are simply copied and pasted

i have asked for a refund, no reply, i asked for their C.E.O email to complain directly and it was not given and my requestes ignored, just like anyone who continues to get a website cannot be displayed, i soon learn not to go there again and move on, thats whats happened to the majority of my visitors since i have been with hsotso, i even spent more on a didicated server and SSl, it didnt make 1 ounce of differance, the service is abysmal and totally random as to if you will be able to get any emails.

and god forbid if you need to do any important work on a live website, its like diffusing a bomb, you just do not know if ita going to explode and blow your site to bits when your in the middle of an important msql upgrade,

my adivce is backup your files and go to another hosts, because clearly they have over subscribed their own system and with a huge load it keeps failing, why? their service is cheap and they squeeze too many onto the same pipes, meaning the slightest bit of load and the whole lot collapses
buy cheap buy twice..yup thats about right with hosto, ohh and that guarantee they offer, isnt worth the bytes its took to type it

as soon as my website is back online iam backing up and moving on,sometimes you have to cut your losses with mistakes and clearly me using Hostso was a massive mistake for my website and reptutation, whichis now in shreds due to the delays in receiving important emails, my customers just assumed i was not interested and moved on, when in turth it was yet another downage and hours of no service,so i could not reply

do not do it, or suffer months of downage and frustration

Hostso? No-so!

108 out of 118 users found this review to be helpful!

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