Host Smart negative review #2786 by Stuart on Jul 2008


Host Smart got a negative review on
Host Smart
Seabridge House, 377 Kent Street
Sydney , NSW 2000
AU

hostsmart.com.au is inactive webhosting company!
Customer review #2786
1/10
Stuart ( -no email- )
Time Hosted 3 to 6 months
Global rating
Features
Price / Cost
Customer Relation
Control Panel
to the person above who said they love hostsmart and we dont know what we are talking about, well excuse me but you obviously are the muel for these fools.

They offer: 24/7 technical support, 100% uptime, 30 day money Back, DAILY BACKUPS. blablabla.

I understand they are cheap, but when they quote the above it is meant to be included in the plan, there for they are agreeing to a legal document between you are them (the hosting company) to up hold this agreement. How ever they do not, i have got over 100 hours of down time in a few months documented, no reply to my emails unless i was wanting to upgrade something (money), phone number doesnt work, 24/7 live chat rarely has someone on it, i cought someone on it once in months and they couldnt help me just gave me an email address which never replied.

Last but not least,here is an awesome one for you, I had a MySQL database with days of work on it for my shopping cart, 2 domain names running and hosted files + documentation of website and scripts.
THEIR WEBSITE SERVER CRASHED, WAS DOWN FOR 6 DAYS WITH NO CUSTOMER WARNING, APOLOGY, NOTHING, OH AND THEY DO NOT DO BACKUPS BECAUSE THEY CANT GET MY CONTENT BACK AND WONT REPLY TO ME NOW ABOUT ANYTHING!

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I AM GOING AHEAD WITH LEGAL ACTION WITH THIS JOKERS, I WILL NOT HAVE THESE GUYS HAVING A LAUGH IN THE BACKGROUND WHILE PEOPLE AND PEOPLES BUSINESS GO DOWN DUE TO THEIR CRAP ETHICS. A CONTRACT WAS AGREED TO AND ILL SEE THAT THEY UPHOLD IT AND ILL HAVE MY LAUGH BY GETTING LOSS & DAMAGES.

ANYWAY WHO WOULD LIKE TO SEE ME TAKE THESE RUDE, ARROGANT PRICKS DOWN PLEASE SEND ME AN EMAIL: michaelrees101@hotmail.com
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78 out of 86 users found this review to be helpful!

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