Host Java positive review #7733 by Richard Berger (richard@l...)
Host Java got a positive review on
Host Java
hostjava.net is inactive, but is redirected to harddrivehotel.com
3118 W. Columbia Ave
Chicago , IL 60645 US
☎ Phone 1888221-HOST
📧 support@h...hostjava.net is inactive, but is redirected to harddrivehotel.com
Richard Berger ( richard@l... )
First, the opportunity for a free trial is great. I started with the free trial, using the Shared Tomcat service. As pointed out in other posts, debugging on a shared Tomcat is a bit of a challenge, but at $8/month, it's a great price.
I ran into trouble deploying my first application - and eventually switched to Private Tomcat thinking that might solve the problem. Eventually I found the problem in my database configuration, unrelated to Tomcat - and certainly not hostjava's issue. So my app is now up and running - but too early to give much feedback on performance/uptime/etc.
But I can report on customer service. I was very pleased. However, I think it is important to have reasonable expectations. Since my application is not critical, I had the luxury of time to get it working. Each night I would get a thoughtful response to the question(s) that I had posed during the day. Sometimes (very late night) I could get some near-real-time feedback. But in general, I expected one response per day and I got that. Support folks were helpful, supportive, and easy to work with. For WalMart prices, you can't expect Nordstrom's service.
Note: I never had any luck with the live support system and I had problems viewing the FAQ, but there is a good FAQ at: http://wiki.hostjava.net/index.php/HostJava.net_FAQ .
I found it was hard to tell the scams from the real folks - hostjava seems real to me.
I ran into trouble deploying my first application - and eventually switched to Private Tomcat thinking that might solve the problem. Eventually I found the problem in my database configuration, unrelated to Tomcat - and certainly not hostjava's issue. So my app is now up and running - but too early to give much feedback on performance/uptime/etc.
But I can report on customer service. I was very pleased. However, I think it is important to have reasonable expectations. Since my application is not critical, I had the luxury of time to get it working. Each night I would get a thoughtful response to the question(s) that I had posed during the day. Sometimes (very late night) I could get some near-real-time feedback. But in general, I expected one response per day and I got that. Support folks were helpful, supportive, and easy to work with. For WalMart prices, you can't expect Nordstrom's service.
Note: I never had any luck with the live support system and I had problems viewing the FAQ, but there is a good FAQ at: http://wiki.hostjava.net/index.php/HostJava.net_FAQ .
I found it was hard to tell the scams from the real folks - hostjava seems real to me.
66 out of 76 users found this review to be helpful!