Hosting 24 negative review #8371 by JBS (jbs@g...) on Dec 2009


Hosting 24 got a negative review on
Hosting 24
61 Lordou Vironos Street Lumiel Building
Larnaca 6023
CY
☎ Phone +370.68545152

hosting24.com is inactive, but is redirected to hostinger.com
Customer review #8371
1/10
JBS ( jbs@g... )
Time Hosted under 1 month
Global rating
This was a chat session with tech support when i had trouble with a new order:

You are now chatting with Giedrius R. (General)

Giedrius R.: Hello and welcome to Hosting24.com, how can I help you?
blake: i was trying to place an order and somehow screwed it up after the registration process. I used a coupon code "off24" and now, since i'm registered, i'm placing the order from the member page and it doesn't give me an option to enter the coupon code...can you help me with this?
Giedrius R.: The coupon code can used only during ordering
blake: lol, i know, i'm trying to order, but it says i have to do so from the member section!
Giedrius R.: coupon code can be used only at http://www.hosting24.com/order.php
blake: i understand this. i need you to either delete that account or whatever needs to be done so that i can restart the process. The user name and domain name i entered is not in your database and i cannot place an order with those details.
Giedrius R.: What is the hosting package you are interested in ?
blake: gold
Giedrius R.: what is the domain name you ordered ?
blake: i registered an existing domain: www.-----.com (removed by reviewer)
Giedrius R.: and what is your email address ?
blake: lol, ---@gmail.com (removed by reveiwer)
Giedrius R.: one sec please
Giedrius R.: to compensate the discount you would have had if coupon code had been used, we could offer free month of hosting.
blake: the coupon was for $2 off per month, which I believe is $24.
Giedrius R.: Unfortunatelly but we cannot remove your account
Giedrius R.: You could order the package by using other email account

89 out of 92 users found this review to be helpful!

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