Host Department negative review #7294 by Marsha (marsha_99@h...)


Host Department got a negative review on
Host Department
110 Meadowlands Pkwy Suite 100
Secaucus , NJ NJ 07094
US
☎ Phone (866) 887-4678

hostdepartment.com is inactive webhosting company!
Customer review #7294
1/10
Marsha ( marsha_99@h... )
Time Hosted over 3 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
Our company has been with Host Department for five years and most of that time I would rate it as OK - not fantastic but it served our purpose. During the past few months it has had problems more and more often! The down time has been horrible. The website was down for parts of days - off and on over the past month or so. This past week the webpage and the email were down for three days straight. I could not even access the webmail. Phoning, Live Chat and Tickets are useless because there is a message on the phone to use the 24 x 7 Live Chat; the Live Chat is always "Offline" and nobody responds to the "tickets". I seemed to have been fixed on Friday but as of Saturday night and even now (Sunday noon) it is still down - no email either.

They were the ones who sold our domain name to us and I want to move to another host. I need to find the EPP Key/Auth Code. They have instructions on where to find it but I still can't seem to locate it. Has anyone found exactly where ths is?

My advise is to stay away from Host Department. Something has changed drastically and it is not good.

83 out of 97 users found this review to be helpful!

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