Host 365 AU negative review #22288 by -anonymous- on Jan 2013
Host 365 AU got a negative review on
Host 365 AU
host365.com.au is inactive, but is redirected to hosting-australia.com
Suite 1A Level 2, 802 Pacific Highway, Gordon
Sydney , NSW 2017 AU
☎ Phone 1300 760 704 [sales]
📧 support@h...host365.com.au is inactive, but is redirected to hosting-australia.com
-anonymous- ( -no email- )
no support and horrible navigation
absolutely terrible! i was having issues trying to find certain infomation and such, so i decided to call them as their banner says 24 hour support and a sydney number (.com.au) so i call and a recording tells me ive called outside their opperating times.... im guessing they must have more than 24 hours in their days because i sure dont have any time to be closed if i was 24/7.
anyway i decide to click on their support button to see if there was a second number or something. The support links took me to "404 page not found" errors
Obviously im getting more and more pissed off now.
Finally i find a spot to put in a ticket so i start writing it up knowing i probably wont be called back for a week or two and on the side a little pop up for instant customer support chat turns up.
I think ok well its something at least.
But no it opens chat dialogue to say they are currently offline and if i send a message it will be sent and somebody will see it when they get online.
so i add that to the ticket and send it. and now im here
Save yourself the trouble and go to crazy domains or something instead.
absolutely terrible! i was having issues trying to find certain infomation and such, so i decided to call them as their banner says 24 hour support and a sydney number (.com.au) so i call and a recording tells me ive called outside their opperating times.... im guessing they must have more than 24 hours in their days because i sure dont have any time to be closed if i was 24/7.
anyway i decide to click on their support button to see if there was a second number or something. The support links took me to "404 page not found" errors
Obviously im getting more and more pissed off now.
Finally i find a spot to put in a ticket so i start writing it up knowing i probably wont be called back for a week or two and on the side a little pop up for instant customer support chat turns up.
I think ok well its something at least.
But no it opens chat dialogue to say they are currently offline and if i send a message it will be sent and somebody will see it when they get online.
so i add that to the ticket and send it. and now im here
Save yourself the trouble and go to crazy domains or something instead.
63 out of 72 users found this review to be helpful!