Helio Host negative review #9477 by QS on Mar 2010


Helio Host got a negative review on
heliohost.org
Helio Host
7018 117th Pl NE
Kirkland , WA 98033
US
☎ Phone +1 802-884-3546
Customer review #9477
1.5/10
QS ( -no email- )
Time Hosted 1 to 2 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
HelioHost as features that pretty much match up with paid hosts, except it's offered without a single cent, and no ads too.

When I first used it, I was really attracted to all the features they gave--even PHP with safe mode off, an infinite amount of SQL servers, addon domains, subdomains, and even cron jobs...It was excellent at first. Customer service was excellent--helpful forum moderators and a friendly community.

However, while HelioHost has plenty of features for free, great customer relations, and cPanel, I have to give it a 3/10. HelioHost falls short because of downtime. It's just not up enough. Everyday, they're down a few minutes to an hour. On some occasions, they're down for several days in a row.

It's understandable, because HelioHost attracts a lot of customers because it offers so much without needing to pay cash--but unless they get better servers, there's not much of a point. In the end, uptime is more important than an abundance of features, hence the low overall rating. I won't recommend anyone to try using HelioHost until they fix this downtime issue.

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