Helio Host negative review #9477 by QS on Mar 2010
Helio Host got a negative review on
Helio Host
7018 117th Pl NE
Kirkland , WA 98033 US
☎ Phone +1 802-884-3546
📧 ashoat@g...QS ( -no email- )
HelioHost as features that pretty much match up with paid hosts, except it's offered without a single cent, and no ads too.
When I first used it, I was really attracted to all the features they gave--even PHP with safe mode off, an infinite amount of SQL servers, addon domains, subdomains, and even cron jobs...It was excellent at first. Customer service was excellent--helpful forum moderators and a friendly community.
However, while HelioHost has plenty of features for free, great customer relations, and cPanel, I have to give it a 3/10. HelioHost falls short because of downtime. It's just not up enough. Everyday, they're down a few minutes to an hour. On some occasions, they're down for several days in a row.
It's understandable, because HelioHost attracts a lot of customers because it offers so much without needing to pay cash--but unless they get better servers, there's not much of a point. In the end, uptime is more important than an abundance of features, hence the low overall rating. I won't recommend anyone to try using HelioHost until they fix this downtime issue.
When I first used it, I was really attracted to all the features they gave--even PHP with safe mode off, an infinite amount of SQL servers, addon domains, subdomains, and even cron jobs...It was excellent at first. Customer service was excellent--helpful forum moderators and a friendly community.
However, while HelioHost has plenty of features for free, great customer relations, and cPanel, I have to give it a 3/10. HelioHost falls short because of downtime. It's just not up enough. Everyday, they're down a few minutes to an hour. On some occasions, they're down for several days in a row.
It's understandable, because HelioHost attracts a lot of customers because it offers so much without needing to pay cash--but unless they get better servers, there's not much of a point. In the end, uptime is more important than an abundance of features, hence the low overall rating. I won't recommend anyone to try using HelioHost until they fix this downtime issue.
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