Green Geeks negative review #14217 by Daron (daronjgeorge@g...)


Green Geeks got a negative review on and one official response on
greengeeks.com
Green Geeks
3411 Silverside Rd. Tatnall Building #104
Wilmington , DE 19810
US
☎ Phone 1-877-326-7483
Customer review #14217
1.5/10
Daron ( daronjgeorge@g... )
Time Hosted 1 to 2 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
I have been using greengeeks for a while now and I have been very satisfied up until this point. For the past two days 12/14 through 12/16 I have been having nothing but issues with greengeeks.com.

To their credit whenever I have an issue Vance K usually resolves it quickly and in a timely manner.

But for the past two days I have been getting nothing but excused about the issues that I am experiencing with greengeeks. It started out by all of the websites I have hosted going down, 7 in all. They all went down at the same time so I contacted them and spoke with a David who doesn't seem to know what he is talking about but anyway he told me that they had an abusive user on the servers where my clients are hosted and about 10 minutes after our conversation the issue was resolved.

The following day a specific site went down, www.wholesaleequipmentsurplus.com..the error that I got was

Warning: session_start() [function.session-start]: open(/tmp/sess_deaaf9b756226ee23bcc71e821cef376, O_RDWR) failed: Invalid argument (22) in /home/rpaddack/public_html/system/library/session.php on line 11Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at /home/rpaddack/public_html/index.php:92) in /home/rpaddack/public_html/system/library/session.php on line 11Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/rpaddack/public_html/index.php:92) in /home/rpaddack/public_html/system/library/session.php on line 11Error: Can't create/write to file '/tmp/#sql_1f17_0.MYI' (Errcode: 22)
Error No: 1
SELECT * FROM oc_category c LEFT JOIN oc_category_description cd ON (c.category_id = cd.category_id) LEFT JOIN oc_category_to_store c2s ON (c.category_id = c2s.category_id) WHERE c.parent_id = '0' AND cd.language_id = '1' AND c2s.store_id = '0' AND c.status = '1' AND c.sort_order <> '-1' ORDER BY c.sort_order, LCASE(cd.name)
Fatal error: Call to a member function get() on a non-object in /home/rpaddack/public_html/index.php on line 91

I was told by Karl that this was a coding error on my end, which is incorrect but the issue resolved itself. If it was a coding error I would of had these issues a while ago but whatever it was resolved.

Now, today none of my clients can access their webmail accounts, I sent a test mail to all accounts and logged into the webmail client and was unable to see any emails, they can't send or receive emails.

I really enjoyed greengeeks up until this point....these issues are costing me money.
I have had our system admin team look into this issue and they have found the issue affecting this client and resolved it with them.

Thanks,
Trey Gardner - CEO GreenGeeks

Marketing representative (trey@greengeeks.com, ).

96 out of 97 users found this review to be helpful!

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