godsweb.co.uk review #28701 by Simon Hickman (simon.hickman@b...)


godsweb.co.uk got a negative review on
godsweb.co.uk
1 Heather Ct, Shaw Wood Way, Doncaster
S Yorkshire Dn2 5yl
UK

godsweb.co.uk is inactive webhosting company!
Customer review #28701
1/10
Simon Hickman ( simon.hickman@b... )
Time Hosted over 3 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
Real problems

I have stuck with Godsweb since around 2002 (its now 2014). We used to have quite good service and we arranged some special deals. Unfortunately things have changed and in general the customer care has gone down hill. For example today I have been waiting for 4 hours for a reply despite having over 40 domains and 22 services registered with them (btw please check their transfer terms before buying - we calculated it would take 10 years of renewing with an alternative for us to justify the costs). We cancelled a domain hosting as we no longer needed it - there was no warning that DNS control would cease - when the hosting expired, instead of removing the hosting they removed everything including DNS control - this had the effect of taking the site down - They now say we have to purchase DNS control at an additional cost of £10 plus a £5 set up cost. The other company we use has DNS control as standard - within their standard domain costs.

Despite asking them to update the DNS they seem to be happy to ignore the requests.

Please think carefully.

68 out of 75 users found this review to be helpful!

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