Go Daddy negative review #13453 by Brian (earlw@o...) on Nov 2010
Go Daddy got a negative review on
Brian ( earlw@o... )
I have been totally frozen out of my account by GoDaddy "support". Until Sunday what I used GoDaddy for (email, odd update of my site) worked fine no real issues. A number of my domain names have just come up for renewal and I challenged the inclusion of the privacy surcharge and how difficult it is to avoid ie because "they" dont give refunds on any unused amount of the yearly fee of course you are going to leave it till the last minute to remove it. Although the privacy is initially set up by GoDaddy you have to deal with "another" party. BUT when you log into this "other party" you have to use the password you used on your GoDaddy account - so GoDaddy (at best) do control this other party or (at worst) are sharing your account passwords with a 3rd party!!! Since I challenged this my email service has not worked. I raised a ticket and got my email back yesterday - the "support people" couldnt see any issues. Today it is even worse I can not only not get into my email account but other "services" like raising a ticket or on the Bob Parsons page sending him a comment dont work. However I can click and get connected to "unthreatening" services eg on the Bob Parsons blog I can open his 16 rules for success in business. Hope this does go to a GoDaddy rep as basically I have had all other access to GoDaddy (and therefore all the services I pay for) taken away. Dont tell me this is just coincidence and there is nothing wrong at the GoDaddy end.
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