Fatcow negative review #10585 by Kostas (kgeorgat@g...) on May 2010


Fatcow got a negative review on
Fatcow
10 Corporate Drive, Suite #300
Burlington , MA 01803
US
☎ Phone +1 902 367 3369

fatcow.com is inactive, but is redirected to bluehost.com
Customer review #10585
1.5/10
Kostas ( kgeorgat@g... )
Time Hosted 1 to 3 months
Global rating
My review is an ongoing ticket request to fatcow in relation to Joomla sites and I intend to give further reports....
==========================
Hello,

as I continue to have an unreachable or broken joomla site, I proceed with further details on actions taken from my side:
1) error opening: www.mysite.com
2) I successfuly changed ns1, ns2 at the registrar
3) I went to Control panel -> Domain Pointing Manager: mysite.com subdirectory points to /dira/ or /dirb/ depending on which site I want to test (see step 4)
4) I uploaded different versions of my site from localhost:
a. all joomla files without Akeeba Backup module to directory "dira"
b. all joomla files contained in Akeeba Backup archive "site-localhost-20100512-105400.zip" after successful installation of the module, backing my site up and uploading the .zip file to "/stats"
5) I created database "mysitedba" for case 4a and "mysitedbb" for case 4b with user "dbuser" and password "ghVb78Urw3" for both databases from Control panel -> Manage MySQL
6)
a. In case 4a, I edited "configuration.php" file:
var $log_path = '/dira/logs';
var $tmp_path = '/dira/tmp';
..................
var $host = 'mysitecom.fatcowmysql.com';
var $user = 'dbuser';
var $db = 'mysitedba';
.............
var $password = 'ghVb78Urw3';

My error:
--------------------
only home page renders correctly and all links direct to a broken template.
Even so, my pages seems functional!
--------------------
These kind of problems are due to server configuration!

b. in case 4b, I uploaded "kickstart.php", opened browser to www.mysite.com/dirb/kickstart.php and nothing happens due to server configuration!
I extracted all files from "/stats/site-localhost-20100512-105400.zip" to "/dirb" and kickstart stills denies to load. I changed execution bits of kickstart with no results, still.
I imported my sql query to database "mysitedbb" with no results.

My error:
-----------------
"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, cgiadmin@yourhostingaccount.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log."
------------------

It seems your server doesn't support joomla site migration with Akeeba Backup(4b) or manually(4a)!
Confirmed?

Best regards,
Kostas

*As I'm in short time here, I'll have to redirect my registrars records in 24 hours.

3 out of 3 users found this review to be helpful!

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