EPowHost review #3491 by G L (idea-tree.com) (golden.larch@g...)
EPowHost got a negative review on
EPowHost
epowhost.com is inactive, but is redirected to avahost.net
PO Box 2351
Houston , TX 77074 US
☎ Phone +1 509 275 7151
📠 Fax +1 509 275 7151
📧 sales@e...epowhost.com is inactive, but is redirected to avahost.net
G L (idea-tree.com) ( golden.larch@g... )
If you plan to do anything serious about your website, I would not recommend this vendor.
Pro: low cost, good PAST performance
Con: performance, customer service suddenly deteriorated in the last several month
I was fairly happy with their service until recently when suddenly all hell break loose: they changed DNS servers without notifying me, then I realized some files in my account are lost.
They do NOT have a phone or chat line where you can talk to a real person. And they have yet to respond to my repeated requests since I first reported the problem 3 days ago.
Now that I am looking for a project and needed to show a client my work, I have to rebuild it from scratch (by the way, they deleted my DB tables as well). Now I am stuck.
Go figure.
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Note: I asked what their refund policy is. At first, I got a reply saying "tell me your complaint and give us another chance". After I told them of my issue, I have not heard from them again. Not even whether or how they will refund. Two days later, I asked again, this time, no one bothered to reply.
Pro: low cost, good PAST performance
Con: performance, customer service suddenly deteriorated in the last several month
I was fairly happy with their service until recently when suddenly all hell break loose: they changed DNS servers without notifying me, then I realized some files in my account are lost.
They do NOT have a phone or chat line where you can talk to a real person. And they have yet to respond to my repeated requests since I first reported the problem 3 days ago.
Now that I am looking for a project and needed to show a client my work, I have to rebuild it from scratch (by the way, they deleted my DB tables as well). Now I am stuck.
Go figure.
--
Note: I asked what their refund policy is. At first, I got a reply saying "tell me your complaint and give us another chance". After I told them of my issue, I have not heard from them again. Not even whether or how they will refund. Two days later, I asked again, this time, no one bothered to reply.
97 out of 101 users found this review to be helpful!