Edis negative review #26899 by rammo (rammo@m...) on Apr 2014
Edis got a negative review on
rammo ( rammo@m... )
Bad experience
My experience with edis is all but good. I would never ever recommend them to anyone!
Here is the story:
I ordered a VPS on 1st of Mars. It took them over 24h hours to deliver. I even had the time to send them a mail asking whats going on.
I didnt have the time to start using the vps due to other stuff coming up for me, but sometime around the 20th of Mars, i started using it.
I noticed immediate that my vps was rebooted frequently. Asking them, i sent them an email.
Example:
reboot system boot 3.2.0-4-amd64 Fri Mar 21 22:03 - 22:06 (00:03)
reboot system boot 3.2.0-4-amd64 Fri Mar 21 14:58 - 22:06 (07:08)
reboot system boot 3.2.0-4-amd64 Fri Mar 21 02:20 - 22:06 (19:45)
reboot system boot 3.2.0-4-amd64 Thu Mar 20 07:34 - 22:06 (1+14:31)
Reciving an automaed mail from them saying "we currently have issues on one of our hostnodes in Amsterdam."
Replying to them that my vps is located in Sweden...
Mails continue on the 23rd at 11am.. "Its been down now for a long time and i can not connect currently, and i have not been for 30 minutes. What is going on, why is there no information on the status page?"
No reply during the day, another mail is sent from me at 9+PM
"Still problems, loosing connection, >50% packetloss, no information, no reply from you, what the hell is going on?!"
Getting really frustraded, having no information this continues...
On the 25th, i recieve an email
"Dear customer,
do the issues still persist? They should've been fixed already."
Ofcourse, its still not fixed. I even asked to get compensated for the downtime. No reply to thoose emails.
On the 26th, its time again. Machine is offline. Sending them both traceroutes from multiple locations showing its impossible to reach the machine, i recieve a late reply
"Hello,
I reset your VPS using _your_ VPS admin-panel - looks like the instance got stuck.
after the reboot the vps is responding normally."
This time, the host was offline for 24h...
Please bear in mind that i have no services running yet!
One thing they are really good at is to send you the invoice for their ****** service. I will never ever be a customer of theirs, and im letting everyone know to stay as far as possible from them since they dont seem to give a **** about their customers.
Stay away from this company!
My experience with edis is all but good. I would never ever recommend them to anyone!
Here is the story:
I ordered a VPS on 1st of Mars. It took them over 24h hours to deliver. I even had the time to send them a mail asking whats going on.
I didnt have the time to start using the vps due to other stuff coming up for me, but sometime around the 20th of Mars, i started using it.
I noticed immediate that my vps was rebooted frequently. Asking them, i sent them an email.
Example:
reboot system boot 3.2.0-4-amd64 Fri Mar 21 22:03 - 22:06 (00:03)
reboot system boot 3.2.0-4-amd64 Fri Mar 21 14:58 - 22:06 (07:08)
reboot system boot 3.2.0-4-amd64 Fri Mar 21 02:20 - 22:06 (19:45)
reboot system boot 3.2.0-4-amd64 Thu Mar 20 07:34 - 22:06 (1+14:31)
Reciving an automaed mail from them saying "we currently have issues on one of our hostnodes in Amsterdam."
Replying to them that my vps is located in Sweden...
Mails continue on the 23rd at 11am.. "Its been down now for a long time and i can not connect currently, and i have not been for 30 minutes. What is going on, why is there no information on the status page?"
No reply during the day, another mail is sent from me at 9+PM
"Still problems, loosing connection, >50% packetloss, no information, no reply from you, what the hell is going on?!"
Getting really frustraded, having no information this continues...
On the 25th, i recieve an email
"Dear customer,
do the issues still persist? They should've been fixed already."
Ofcourse, its still not fixed. I even asked to get compensated for the downtime. No reply to thoose emails.
On the 26th, its time again. Machine is offline. Sending them both traceroutes from multiple locations showing its impossible to reach the machine, i recieve a late reply
"Hello,
I reset your VPS using _your_ VPS admin-panel - looks like the instance got stuck.
after the reboot the vps is responding normally."
This time, the host was offline for 24h...
Please bear in mind that i have no services running yet!
One thing they are really good at is to send you the invoice for their ****** service. I will never ever be a customer of theirs, and im letting everyone know to stay as far as possible from them since they dont seem to give a **** about their customers.
Stay away from this company!
81 out of 89 users found this review to be helpful!