Easy CGI negative review #1549 by John (jchoagland@y...) on Oct 2007
Easy CGI got a negative review on
Easy CGI
easycgi.com is inactive webhosting company!
10 Corporate Drive, Suite #300
Burlington , MA 01803 US
☎ Phone 866-327-9244
📧 compliance@e...easycgi.com is inactive webhosting company!
John ( jchoagland@y... )
More downtime:
Over the past few months, there have been a number of outages:
It is 10/17/07 and both of my websites hosted on easycgi.com have been down for over four hours. Their home page is down also, which means users can not create a "trouble ticket".
I sent them an e-mail earlier in the evening, but have received no reply.
I tried calling the 866 number listed next to the review and got an operator saying "All of the circuits are busy. Please try again later."
Other downtimes include:
Aug 2007: overall slowness (may be due to too many databases on their servers, as another reviewer mentioned, but I'm unable to verify)
Aug 2007: complained to me that someone complained to them that my newsletter was spam, yet easycgi routinely lets 20-30 spam messages A DAY through their "filters".
July 2007: intermittent slowness and "problem loading pages" error.
July 10, 2007: site down for over 4 hours for an unknown reason
6/8/07: sites down, received an e-mail later (after I complained) about how they were experiencing trouble with their upstream provider.
April 2007: intermittent "problem loading page" errors
I could go back further, but you probably get the point- about once a month or so, the sites suffer some kind of downtime.
Are these downtimes enough to break their "99% uptime guarantee" (or however they word it)? Maybe not, but having an e-commerce site down for hours on end can hurt a business.
Over the past few months, there have been a number of outages:
It is 10/17/07 and both of my websites hosted on easycgi.com have been down for over four hours. Their home page is down also, which means users can not create a "trouble ticket".
I sent them an e-mail earlier in the evening, but have received no reply.
I tried calling the 866 number listed next to the review and got an operator saying "All of the circuits are busy. Please try again later."
Other downtimes include:
Aug 2007: overall slowness (may be due to too many databases on their servers, as another reviewer mentioned, but I'm unable to verify)
Aug 2007: complained to me that someone complained to them that my newsletter was spam, yet easycgi routinely lets 20-30 spam messages A DAY through their "filters".
July 2007: intermittent slowness and "problem loading pages" error.
July 10, 2007: site down for over 4 hours for an unknown reason
6/8/07: sites down, received an e-mail later (after I complained) about how they were experiencing trouble with their upstream provider.
April 2007: intermittent "problem loading page" errors
I could go back further, but you probably get the point- about once a month or so, the sites suffer some kind of downtime.
Are these downtimes enough to break their "99% uptime guarantee" (or however they word it)? Maybe not, but having an e-commerce site down for hours on end can hurt a business.
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