Drivehq negative review #15718 by Warren Murphy (it.trademan@g...)
Drivehq got a negative review on
2551 San Ramon Valley Blvd, Ste 213
San Ramon , CA 95126 US
☎ Phone (800)836-0199
📧 support@d...Warren Murphy ( it.trademan@g... )
You have exceeded the maximum number of licenses:
drivershq.
2:36 PM Connecting...
2:36 PM Connected. A support representative will be with you shortly.
2:36 PM Support session established with Ometries.
2:36 PM Warren Murphy:
Hello
2:37 PM Ometries would like to start an operation which requires an applet to be downloaded. Download Applet
2:37 PM Ometries would like to start an operation which requires an applet to be downloaded. Download Applet
2:37 PM Applet connecting...
2:37 PM Applet connected.
2:37 PM Warren Murphy:
done
2:37 PM Connection lost. Attempting reconnection...
2:37 PM Ometries:
hello how may i help u
2:37 PM Connecting...
2:37 PM Connected. A support representative will be with you shortly.
2:38 PM Support session established with Ometries.
2:38 PM Warren Murphy:
You have exceeded the maximum number of licnes
2:38 PM Warren Murphy:
I have a new pc
2:38 PM Warren Murphy:
and I have 4 of my own pc's
2:39 PM Ometries:
so is that what your pc is saying
2:39 PM Warren Murphy:
when I joined I was specificly looking for how many pc's I can use it on
2:39 PM Warren Murphy:
yes
2:39 PM Warren Murphy:
but I could not find any were on how many PC's I can use the software I bought on
2:40 PM Ometries:
so would you like to purchase more drivers
2:40 PM Warren Murphy:
no
2:40 PM Warren Murphy:
I want to use the software I have purchased already
2:40 PM Ometries:
there is a limit on the drivers
2:40 PM Warren Murphy:
how many ?
2:40 PM Warren Murphy:
and no were else is it being used
2:41 PM Warren Murphy:
as they are all my own PC's and laptop
2:41 PM Warren Murphy:
and no were in any messages about purchasing or after purchasing did it say how many times you install it
2:41 PM Warren Murphy:
so this is my new PC now
2:41 PM Ometries:
so no drivers were updated as of now
2:41 PM Warren Murphy:
and I want to us it
2:42 PM Warren Murphy:
use*
2:42 PM Ometries:
it sounds like your pc needs tech support
2:43 PM Warren Murphy:
no I need you to reset my license limit
2:43 PM Ometries:
that is something i could not do
2:43 PM Warren Murphy:
why ?
2:43 PM Warren Murphy:
then refund me
2:44 PM Warren Murphy:
as you have not given what I bought
2:44 PM Warren Murphy:
this is my PC and I need the software I bought to work
2:46 PM Ometries:
that is something that i could not do. in order to get a refund u will need to go back to the website you bought the drivers and request a refund thru general ?
2:47 PM Warren Murphy:
I bought it from your company
2:47 PM Warren Murphy:
https://secure.drivershq.com/Account.aspx
2:47 PM Ometries:
I do understand u want ur pc to work and there is nothing wrong with the drivers ou need tech help updating them. again that is something we could help with but there is a fee
2:48 PM Warren Murphy:
I bought the software from you
2:48 PM Warren Murphy:
it's not activating
2:48 PM Warren Murphy:
this is my new PC
2:48 PM Warren Murphy:
and no were have read shown me how many times I can use a license
2:48 PM Warren Murphy:
so activation is you
2:49 PM Warren Murphy:
keys not working is your comapny
2:49 PM Ometries:
Being that the pc is new the configuration might not be set.
2:49 PM Warren Murphy:
I have proof of purchase
2:49 PM Warren Murphy:
heellllo wake up
2:49 PM Warren Murphy:
you know what I'm talking about
2:49 PM Warren Murphy:
connect and have a look
2:50 PM Warren Murphy:
that what logmein is for
2:50 PM Warren Murphy:
try it your self
2:50 PM Warren Murphy:
don't play stupid
2:50 PM Ometries:
ok go to the website and request a refund thru general question. is there anything else i could assist u with
2:50 PM Warren Murphy:
I will be back
2:50 PM Please wait while your request is being processed.
2:51 PM Warren Murphy:
and I am logging this chat and all future chats on the web fourms
2:51 PM Warren Murphy:
to show how unhelpful and dishonest your company is
2:52 PM File transfer cancelled.
drivershq.
2:36 PM Connecting...
2:36 PM Connected. A support representative will be with you shortly.
2:36 PM Support session established with Ometries.
2:36 PM Warren Murphy:
Hello
2:37 PM Ometries would like to start an operation which requires an applet to be downloaded. Download Applet
2:37 PM Ometries would like to start an operation which requires an applet to be downloaded. Download Applet
2:37 PM Applet connecting...
2:37 PM Applet connected.
2:37 PM Warren Murphy:
done
2:37 PM Connection lost. Attempting reconnection...
2:37 PM Ometries:
hello how may i help u
2:37 PM Connecting...
2:37 PM Connected. A support representative will be with you shortly.
2:38 PM Support session established with Ometries.
2:38 PM Warren Murphy:
You have exceeded the maximum number of licnes
2:38 PM Warren Murphy:
I have a new pc
2:38 PM Warren Murphy:
and I have 4 of my own pc's
2:39 PM Ometries:
so is that what your pc is saying
2:39 PM Warren Murphy:
when I joined I was specificly looking for how many pc's I can use it on
2:39 PM Warren Murphy:
yes
2:39 PM Warren Murphy:
but I could not find any were on how many PC's I can use the software I bought on
2:40 PM Ometries:
so would you like to purchase more drivers
2:40 PM Warren Murphy:
no
2:40 PM Warren Murphy:
I want to use the software I have purchased already
2:40 PM Ometries:
there is a limit on the drivers
2:40 PM Warren Murphy:
how many ?
2:40 PM Warren Murphy:
and no were else is it being used
2:41 PM Warren Murphy:
as they are all my own PC's and laptop
2:41 PM Warren Murphy:
and no were in any messages about purchasing or after purchasing did it say how many times you install it
2:41 PM Warren Murphy:
so this is my new PC now
2:41 PM Ometries:
so no drivers were updated as of now
2:41 PM Warren Murphy:
and I want to us it
2:42 PM Warren Murphy:
use*
2:42 PM Ometries:
it sounds like your pc needs tech support
2:43 PM Warren Murphy:
no I need you to reset my license limit
2:43 PM Ometries:
that is something i could not do
2:43 PM Warren Murphy:
why ?
2:43 PM Warren Murphy:
then refund me
2:44 PM Warren Murphy:
as you have not given what I bought
2:44 PM Warren Murphy:
this is my PC and I need the software I bought to work
2:46 PM Ometries:
that is something that i could not do. in order to get a refund u will need to go back to the website you bought the drivers and request a refund thru general ?
2:47 PM Warren Murphy:
I bought it from your company
2:47 PM Warren Murphy:
https://secure.drivershq.com/Account.aspx
2:47 PM Ometries:
I do understand u want ur pc to work and there is nothing wrong with the drivers ou need tech help updating them. again that is something we could help with but there is a fee
2:48 PM Warren Murphy:
I bought the software from you
2:48 PM Warren Murphy:
it's not activating
2:48 PM Warren Murphy:
this is my new PC
2:48 PM Warren Murphy:
and no were have read shown me how many times I can use a license
2:48 PM Warren Murphy:
so activation is you
2:49 PM Warren Murphy:
keys not working is your comapny
2:49 PM Ometries:
Being that the pc is new the configuration might not be set.
2:49 PM Warren Murphy:
I have proof of purchase
2:49 PM Warren Murphy:
heellllo wake up
2:49 PM Warren Murphy:
you know what I'm talking about
2:49 PM Warren Murphy:
connect and have a look
2:50 PM Warren Murphy:
that what logmein is for
2:50 PM Warren Murphy:
try it your self
2:50 PM Warren Murphy:
don't play stupid
2:50 PM Ometries:
ok go to the website and request a refund thru general question. is there anything else i could assist u with
2:50 PM Warren Murphy:
I will be back
2:50 PM Please wait while your request is being processed.
2:51 PM Warren Murphy:
and I am logging this chat and all future chats on the web fourms
2:51 PM Warren Murphy:
to show how unhelpful and dishonest your company is
2:52 PM File transfer cancelled.
95 out of 104 users found this review to be helpful!