Dot Canada negative review #6452 by Sandra (dolcediva2001@y...)


Dot Canada got a negative review on
dotcanada.com
Dot Canada
55 King Street West, 7th Floor
Kitchener , ON N2G4W1
CA
☎ Phone +1 705 524 2450
📠 Fax +1 705 524 2506
Customer review #6452
1/10
Sandra ( dolcediva2001@y... )
Time Hosted 2 to 3 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
I signed up 2 years ago and this week decided to order another website from them. Unfortunatly only after I paid, did they tell me the system no longer works on the OS4 panel, and now it is on the control panel. Basically it is much more complicated to work with and the service from this company SUCKS!!! Whether you are calling tech support, sales or billing, you will get either "MIKE" or "NORMAN" on the phone. Mike will make you feel like you are wasting his time and will even hang up the phone on you when he gets fed up. Norman (Norm) , well it's his first day everyday and has no clue what to do in any circumstance. Couldn't even answer the simplest question. When he wasn't able to, he simply told me to just play around, try it out and if I am not happy with the sites designs, then he suggested I try another webhosting company. When I asked Mike a question...his reply" I make a better electrician than tech support server" WTF???? ....THIS IS THE BEST PART: I asked to cancel my subscrition. They sent me back an email stating my domain has been canceled and I was refunded. They NEVER REFUNDED ME!!! I am currently calling the local Ontario Police Department on them, Contacted Costco on them and asked Costco to open a file and look into their conduct and not affiliate their good name with these SCAMMERS. They STEAL your money and RUN. O.K, so my suggestion when you see this company....R U N ! ! ! ! FAST AND FAR AWAY!!!! They will scam you, take your money and be of absolute NO help to you when you are stuck with a question!!!

73 out of 75 users found this review to be helpful!

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