Domainz negative review #26004 by Delta Audio Engineering (info@d...)
Domainz got a negative review on
Level 9, 505 Little Collins Street
Melbourne , VIC 3000 AU
☎ Phone 0800 366 2469
📧 4service@d...Delta Audio Engineering ( info@d... )
Domainz Service does not exist
We had a website and e-mail at Domainz and used a DIY builder which was quite expensive and not very good. After some years the first problems came up and the website didn't work. No comments, no replies on e-mails and no phone calls were made, have been without web access for weeks.
Then, when we found YOLA and the excellent Yola builder, we told Domainz to point our domain name to Yola and we paid for 3 years in advance for the domain name at Domainz. Also we told Domainz that we wanted to keep our e-mails at Domainz. So far no problem until we got notification that the DIY builder was up for renewal. We told Domainz that we did not want the builder as we told them many times before. On October 1st., we got a notification e-mail that our e-mail account was in a deletion queue and few minutes later a second mail that this was gone. As per phone conversation we were told that this was part of the DIY builder and as we have cancelled the builder they just deleted it, without any prior notification.The worst thing just happened after that, we just updated the NZ website, which was pointed to our new host by Domainz was all of a sudden gone, so Domainz stopped pointing it, without any notice of it again, and again no reply on our e-mail. The only thing we can do now is to get a lawyer onto it as we still have paid the domain name and want to use it. Not having a local website is doing serious damage to our business.
We had a website and e-mail at Domainz and used a DIY builder which was quite expensive and not very good. After some years the first problems came up and the website didn't work. No comments, no replies on e-mails and no phone calls were made, have been without web access for weeks.
Then, when we found YOLA and the excellent Yola builder, we told Domainz to point our domain name to Yola and we paid for 3 years in advance for the domain name at Domainz. Also we told Domainz that we wanted to keep our e-mails at Domainz. So far no problem until we got notification that the DIY builder was up for renewal. We told Domainz that we did not want the builder as we told them many times before. On October 1st., we got a notification e-mail that our e-mail account was in a deletion queue and few minutes later a second mail that this was gone. As per phone conversation we were told that this was part of the DIY builder and as we have cancelled the builder they just deleted it, without any prior notification.The worst thing just happened after that, we just updated the NZ website, which was pointed to our new host by Domainz was all of a sudden gone, so Domainz stopped pointing it, without any notice of it again, and again no reply on our e-mail. The only thing we can do now is to get a lawyer onto it as we still have paid the domain name and want to use it. Not having a local website is doing serious damage to our business.
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