Domain Monster negative review #21603 by Ethics_Gradient (admin@j...)
Domain Monster got a negative review on
Domain Monster
domainmonster.com is inactive, but is redirected to 123-reg.co.uk
Quarry Ct, Lime Quarry Mews
Boston , MA surrey gu1 2rd US
☎ Phone 08453662467
📧 domains@m...domainmonster.com is inactive, but is redirected to 123-reg.co.uk
Ethics_Gradient ( admin@j... )
As stated in other posts...
They will lock your account down and demand verification for no reason at all. To unlock your account and retrieve the use of your domains you have to provide them ID within 48 hours.
If there was actually a reason for them wanting to know this (something fraudulent had actually happened), I wouldn't mind as much that they have basically stolen my domains. As it stands though, nothing fraudulent has happened and I don't own the documentation they require to unlock it. e.g. I don't plan to learn to drive to get hold of a driving license, nor do I plan to go back to University to get a student card. This leaves renewing my passport at a cost of 72.50, which won't arrive in 48 hours anyhow of course.
They make the claim here and in email that 'they take fraud seriously'. I wholeheartedly concur, they're very good at it.
As a side note, they themselves claimed here that 'We cannot offer refunds on new registrations. Domain names are instantly registered and instantly billed.', which is strange, because other registars' policies on non-verification are to refund and drop the domain back into the pool. Most will even refund a domain you registered in error/decided you didn't want, as long as you cancel within five days and as long as you don't do it excessively (domain tasting). Just shows the professionalism of Domain Monster really.
They will lock your account down and demand verification for no reason at all. To unlock your account and retrieve the use of your domains you have to provide them ID within 48 hours.
If there was actually a reason for them wanting to know this (something fraudulent had actually happened), I wouldn't mind as much that they have basically stolen my domains. As it stands though, nothing fraudulent has happened and I don't own the documentation they require to unlock it. e.g. I don't plan to learn to drive to get hold of a driving license, nor do I plan to go back to University to get a student card. This leaves renewing my passport at a cost of 72.50, which won't arrive in 48 hours anyhow of course.
They make the claim here and in email that 'they take fraud seriously'. I wholeheartedly concur, they're very good at it.
As a side note, they themselves claimed here that 'We cannot offer refunds on new registrations. Domain names are instantly registered and instantly billed.', which is strange, because other registars' policies on non-verification are to refund and drop the domain back into the pool. Most will even refund a domain you registered in error/decided you didn't want, as long as you cancel within five days and as long as you don't do it excessively (domain tasting). Just shows the professionalism of Domain Monster really.
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