Domain Monster negative review #11835 by Akos Demeter (3dportre@3...)
Domain Monster got a negative review on and one official response on
Domain Monster
domainmonster.com is inactive, but is redirected to 123-reg.co.uk
Quarry Ct, Lime Quarry Mews
Boston , MA surrey gu1 2rd US
☎ Phone 08453662467
📧 domains@m...domainmonster.com is inactive, but is redirected to 123-reg.co.uk
Akos Demeter ( 3dportre@3... )
Domainmonster has failed in many things to me.
I tried to register 4 domains to start off.
I have completed their online forms, registered myself as a member and payed 43 EUR for the domains.
Three days later I have realised that they have not managed to register my requested (and payed) domains. The whois records show „due to delete” or „available” state.
I have sent them email asking why.
No reply.
I have called them, talked to some Mark who said they have requested some documents through email to prove myself that I am the one who I am telling to be the one. (?) This email HAVE NOT arrived to me. Yes, my email works. He simply lied. He promised to call me back in twenty minutes.
I have called them again three times in the following days, but I was put on hold for ages, left my number and nobody called me back.
This company seems like a rip-off monster to me.
They were by far the fastest company in my history to charge my card, literally milliseconds after I pushed Enter, my bank already sent the charge information in text message.
But they are far the worst in customer relationship maybe doing business only to rip off people.
I tried to register 4 domains to start off.
I have completed their online forms, registered myself as a member and payed 43 EUR for the domains.
Three days later I have realised that they have not managed to register my requested (and payed) domains. The whois records show „due to delete” or „available” state.
I have sent them email asking why.
No reply.
I have called them, talked to some Mark who said they have requested some documents through email to prove myself that I am the one who I am telling to be the one. (?) This email HAVE NOT arrived to me. Yes, my email works. He simply lied. He promised to call me back in twenty minutes.
I have called them again three times in the following days, but I was put on hold for ages, left my number and nobody called me back.
This company seems like a rip-off monster to me.
They were by far the fastest company in my history to charge my card, literally milliseconds after I pushed Enter, my bank already sent the charge information in text message.
But they are far the worst in customer relationship maybe doing business only to rip off people.
Hello
Apologies if you've had a bad experience of our service.
Domainmonster.com prides itself on excellent customer service. The .EU registry can sometimes be sluggish in activating new registrations.
They also have the power to delete domains that they feel are unacceptable.
I can assure you that we would have emailed you a response to every email that you sent us. Perhaps you have missed these emails in your Spam filter or other email folder?
If you would like to discuss your case individually please don't hesitate to get back in touch with us and we would be happy to explain the details.
Kind Regards
Domainmonster.com
Marketing representative (sam.barnes@meshdigital.com, ).
Apologies if you've had a bad experience of our service.
Domainmonster.com prides itself on excellent customer service. The .EU registry can sometimes be sluggish in activating new registrations.
They also have the power to delete domains that they feel are unacceptable.
I can assure you that we would have emailed you a response to every email that you sent us. Perhaps you have missed these emails in your Spam filter or other email folder?
If you would like to discuss your case individually please don't hesitate to get back in touch with us and we would be happy to explain the details.
Kind Regards
Domainmonster.com
Marketing representative (sam.barnes@meshdigital.com, ).
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