Bounce Web negative review #20550 by jftidwell (jftidwell@g...)
Bounce Web got a negative review on
Bounce Web
bounceweb.com is inactive webhosting company!
10685-B Hazelhurst Dr. Suite 4047
Houston , TX 77043 US
☎ Phone +1-877-680-2929
📠 Fax +1-877-670-2929
📧 bounceweb@b...bounceweb.com is inactive webhosting company!
jftidwell ( jftidwell@g... )
bounceweb.com is a rip off and terrible! stay away!
Something needs to be done about this whole sad excuse for a hosting company ...
I have been a customer for 3 years and have watched the steady decline of the service and support the entire time. First, the UNLIMITED PLAN consisted of an allotment of 10GB for storage and 100GB for bandwidth. I figured that was just a generic number and it wouldn't matter so I didn't say anything - I never did get to either limit so it did not make a difference, I only mention it because in reading various reviews around the web, they held people to the limits set after selling them unlimited plans.
Another issue was that for some reason, my friend, who lives 10 minutes away, could not access my sites, at all... I don't know why, neither does he, I can only speculate that a large chunk of IP's were blocked from some ISP's... Who knows really. They could not explain nor would they even try to explain.
I decided to switch hosts, only to find that the "Backup Wizard" has been disabled and for them to make a "Backup" for you will cost "$10 or $2.50 per gig whichever costs more".
Then I decided I would simply download everything via FTP. I only have about 1.5GB total, so no big deal. The ftp xfer got about 10% done and I was disconnected and my IP is currently banned. I can't view my websites or connect via FTP to get my files. I am currently waiting, for an hour now(that seems to be about 30 extra minutes more than their guarantee) for any response to my request that they unblock my IP so I can get my stuff.
Anyone posting anything other than a bad review either works for them or does not use their hosting for anything that requires even the least reliable host servers.
If you read the reviews online.. they are all terrible... I am so happy to leave them... wow!
Something needs to be done about this whole sad excuse for a hosting company ...
I have been a customer for 3 years and have watched the steady decline of the service and support the entire time. First, the UNLIMITED PLAN consisted of an allotment of 10GB for storage and 100GB for bandwidth. I figured that was just a generic number and it wouldn't matter so I didn't say anything - I never did get to either limit so it did not make a difference, I only mention it because in reading various reviews around the web, they held people to the limits set after selling them unlimited plans.
Another issue was that for some reason, my friend, who lives 10 minutes away, could not access my sites, at all... I don't know why, neither does he, I can only speculate that a large chunk of IP's were blocked from some ISP's... Who knows really. They could not explain nor would they even try to explain.
I decided to switch hosts, only to find that the "Backup Wizard" has been disabled and for them to make a "Backup" for you will cost "$10 or $2.50 per gig whichever costs more".
Then I decided I would simply download everything via FTP. I only have about 1.5GB total, so no big deal. The ftp xfer got about 10% done and I was disconnected and my IP is currently banned. I can't view my websites or connect via FTP to get my files. I am currently waiting, for an hour now(that seems to be about 30 extra minutes more than their guarantee) for any response to my request that they unblock my IP so I can get my stuff.
Anyone posting anything other than a bad review either works for them or does not use their hosting for anything that requires even the least reliable host servers.
If you read the reviews online.. they are all terrible... I am so happy to leave them... wow!
65 out of 74 users found this review to be helpful!