bluehost.com
Average 5.6 out of 10
Total reviews: 98
Recommended by: 58
Opposed: 40
Official responses: 17


VISIT WEBSITE

✔ Blue Host review

98 user reviews; 17 support responses; 2 testimonials; 14 products, 0 promotions, 10 social accounts; 2,350,457 hosted domains, Alexa #849; 📆 listed 2005 (#2617)
bluehost.com
Blue Host
10 Corporate Drive, Suite #300
Burlington , MA 01803
US
☎ Phone 888-401-4678

Website language(s): zh-CN en-US
🏆 Alexa Rating 849▲ 415 👤 User Rating 🙌 Average 5.6 out of 10
👉 Total reviews: 98
👍 Recommended by: 58
👎 Opposed: 40
🤝 Official responses: 17

💰 Price Range $ 2.95 - $ 119.99⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards, PayPal
🏆 SEO MOZ Authority 90/91🔗 Links 639,019,648
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

100%

👪 Most Recent Customer Reviews

📅
-anonymous- (-hidden-)
⏳ Time Hosted: over 3 years
Global rating
😠 Bluehost has extremely poor customer service

Bluehost has excessive telephone support wait times

When you do get through the operator they have very limited access and cannot resolve serious problems so they create a ticket for escalated support

The same is true for Bluehost Live Chat, who will ask you, exactly what you just asked them over and over again as if you are a 5 year old child, until you become infuriated. Eventually you will be given a support ticket for escalated support

Escalated support can only be contacted via email and are not open on weekends. Response times are usually 2 to 3 days and are usually just a canned response. So, if it is urgent or mission critical Bluehost will not lift a finger to help you or take any notice of any damage they are doing to you. Bluehost does not care less about you or your business, only your credit card number

If there is anything unusual such as an invalid Auth Code or EPP code, login issue, emails not being received, [read more...]
📅
-anonymous- (donovan@t...) / aisgroupsa.com
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Bluehost Worst support you can find
I am also a Netfirms client and thought they where the worst, so i saw rankings for Bluehost where high and decided to give them a try. Before signing up i contacted them and asked all the questions i needed answers too. sounded good and i signed up. Their sold called techs will place you on hold for 2-3 minutes for every request you have. Some support requests take over 30min and nothing done. Its clear they are not actual techs but just respding from an answer sheet. Depending on which tech you get, some dont even understand what you are asking them and you have to keep repeating. THEIR SUPPORT DESERVES A ZERO RATING
📅
-anonymous- (terradivision1715@g...)
⏳ Time Hosted: 3 to 6 months
Global rating
😃 Somehow spam and flood attacks started on my site, I cleaned the comments, then I couldn't cope by myself. Well, at that moment I realized that I still needed to turn to professionals and connected to Blue Host, which I had heard good reviews from my friends not for the first time. I connected quickly enough and the guys solved the problem approximately as quickly, there is nothing more superfluous on the site, which is very convenient.
MORE REVIEWS
Award winner since 2005
bluehost.com logo

📄 Editorial Review

🔃 Blue Host is part of Newfold Digital
🔧 Services: Web HostingDomain Registration ICANN registrar Own datacenter
⇔ Redirected domains: old-scos-bluehost.in lusthost.com bluehost.cn blue.host
⇔ Redirected from fatcow.com powweb.com ipage.com ipower.com fastdomain.com

Active since 2003 (when was started by Matt Heaton), BlueHost has become one of the leading hosting providers in the industry. In 2010, they joined the Endurance International Group family of brands and they are also an ICANN accredited registrar (used initially for fastdomain.com but also for hostmonster.com )

They provide the following web hosting solutions:
  • Shared Hosting;
  • VPS Hosting;
  • Dedicated Servers;
  • Managed Hosting;
  • Domain Registration;
  • WordPress Hosting;

Shared hosting packages are scalable and rich in resources. These are configured to run on SSD infrastructure, secured with SSL certificates implemented for data safeguard and operate on unlimited bandwidth. Except for their entry-level plan, the company provides a series of unlimited features:
  • Unlimited Domains;
  • Unlimited Parked Domains;
  • Unlimited Subdomains;
  • Unlimited Websites;
  • Unlimited storage;

More than that, all plans, except for the basic one, include 1 Microsoft 365 Mailbox (free 30 days) and Spam experts. The two advanced plans are also equipped with domain privacy and site backup (CodeGuard Basic).

VPS servers include one free domain name with access control and file management. These are instantly set up and come with open source technology (OpenStack, KVM virtualization).

Dedicated servers are unmanaged, meaning that you get full control and access on a wide range of resources and features. These also include the multi-server management option where you can add shared hosting, VPS or another dedicated hosting service to the current account and manage everything at once. Security is ensured with spam protection guaranteed by Google, domain privacy + protection and free SSL.

💰 Price & Cost


Plans at BlueHost come at reasonable prices and customers can choose a 1-month term, a 12-month term, a 24-month term or 36-month term.

In order to make plans even more accessible for customers, there are various discounts and promotional prices available.

In case customers are not happy with the services they provide, BlueHost guarantees a 30-day money-back policy so you need not worry about losing your money.

⌛ Reliability


The company provides 99.99% uptime guarantee for all their services. They promise fast loading times and great network availability. Although there are hosting providers offering 100% reliability, they stay true to their words and offer a great uptime percentage.

🏢 Data Center


The headquarters of the company are located in Orem, Utah (USA).
Server locations:

- Provo, Utah: Primary US Data Center (Unified Layer)
- Orem, Utah: Secondary US Data Center (Unified Layer)
- Mumbai India Data Center ( for bluehost.in )
- Shanghai, Mainland China Data Center ( for bluehost.cn )

✍️ Customer Support


Active 24/7, tech support can be contacted via phone, e-mail, live chat or ticket support. They are also available on Facebook, Twitter, Instagram, LinkedIn and own a YouTube account. You can access their channel and watch tutorials or explanatory videos.

You can also find a knowledgebase section and access their FAQ to get solutions for commonly encountered issues when purchasing a web hosting service.

Although a great customer support, it might take a long time to get a response on time from technical assistance which could decrease level of trust in customers.

🔨 Control Panel


All web hosting solutions work with their enhanced version of cPanel.

🎯 Conclusion

One of the leading hosting providers in the industry, BlueHost offers well-equipped plans running on fast infrastructure, including up-to-date features that come at affordable prices.

ith great uptime, responsive support and multiple means of communication between the tech support team and customers, BlueHost comes with hosting offers that are designed for all types of online projects.

🌏 Server locations:

Provo Orem Mumbai Shanghai
Datacenter locations for bluehost.com

📢 Special pages


bluehost.com screenshot
Website research for Blue Host on August 28, 2020 by WebHostingTop

🎁 Blue Host Promotions

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Plans📤 Blue Host Website Products

🔧 Shared - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Basic features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Backup, Wordpress
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
🔌 Hosted domains : 1
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Basic from bluehost.comShared Web Hosting Done Right.
When building a website, start here. Our shared service delivers a powerful, proven platform that's perfect for hosting your websites.

Free SSL: Included
Performance: Standard
Parked domains: 5
Sub domains: 25
Email [...]
🔗 Plan URL : https://www.bluehost.com/hosting/shared
$2.95/mo.
($ 9.99 after 12 mo.) VAT exc
50 GB SSDunmetered 0 / 1
Plus features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Backup, Wordpress
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Plus from bluehost.comShared Web Hosting Done Right.
When building a website, start here. Our shared service delivers a powerful, proven platform that's perfect for hosting your websites.

Parked domains: Unlimited
Sub domains: Unlimited
Email accounts: Unlimited
Email [...]
🔗 Plan URL : https://www.bluehost.com/hosting/shared
$5.45/mo.
($ 13.99 after 12 mo.) VAT exc
unlimited SSDunmetered 0 / unlimited
Choice Plus features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Backup, Wordpress
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Choice Plus from bluehost.comShared Web Hosting Done Right.
When building a website, start here. Our shared service delivers a powerful, proven platform that's perfect for hosting your websites.

Domain Privacy: 1
Site Backup: CodeGuard Basic
Parked domains: Unlimited
Sub [...]
🔗 Plan URL : https://www.bluehost.com/hosting/shared
$5.45/mo.
($ 18.99 after 12 mo.) VAT exc
unlimited SSDunmetered 0 / unlimited
Pro features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Backup, Wordpress
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of Pro from bluehost.comEverything in our "Choice Plus" package, plus a high performance server and more!
Dedicated IP

Shared Web Hosting Done Right.
When building a website, start here. Our shared service delivers a powerful, proven platform that's perfect for hosting [...]
🔗 Plan URL : https://www.bluehost.com/hosting/shared
$13.95/mo.
($ 28.99 after 12 mo.) VAT exc
unlimited SSDunmetered 0 / unlimited
🔧 Dedicated - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
Standard features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
🔋 RAM : 4000 MB
💪 CPU : 4 cores @ 2.3 GHz
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 3

screenshot of Standard from bluehost.comDedicated Hosting: When you want the ultimate in website performance, security, and control, this is it.

Mirrored Storage
Free SSL: Included
30-Day Money-Back Guarantee

Extreme Speed: Each server is custom built in-house by our engineers using [...]
🔗 Plan URL : https://www.bluehost.com/hosting/dedicated
$79.99/mo.
($ 119.99 after 36 mo.) VAT exc
500 GB5 TB 4 GB / 3
Enhanced features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
🔋 RAM : 8000 MB
💪 CPU : 4 cores @ 2.5 GHz
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 4

screenshot of Enhanced from bluehost.com
🔗 Plan URL : https://www.bluehost.com/hosting/dedicated
$99.99/mo.
($ 159.99 after 36 mo.) VAT exc
1000 GB10 TB 8 GB / 4
Premium features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
🔋 RAM : 16000 MB
💪 CPU : 4 cores @ 3.3 GHz
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 5

screenshot of Premium from bluehost.com
🔗 Plan URL : https://www.bluehost.com/hosting/dedicated
$119.99/mo.
($ 209.99 after 36 mo.) VAT exc
1000 GB15 TB 16 GB / 5
🔧 Managed - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Build features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : CDN, Wordpress, Fully Managed
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Build from bluehost.comAll the basics for starting a professional WordPress website
Jetpack Site Analytics (Basic)
Marketing Center
100 Free Premium Themes
Daily Scheduled Backups
Malware Detection and Removal
Domain Privacy Protection


Built for [...]
🔗 Plan URL : https://www.bluehost.com/wordpress/managed-hosting
$19.95/mo.
($ 29.99 after first term) VAT exc
unlimited SSDunmetered 0 / unlimited
Grow features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : CDN, Wordpress, Fully Managed
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Grow from bluehost.comEverything you need to build an audience for your WordPress website
Jetpack Premium Included
Business Review Tools
Bluehost SEO Tools
Jetpack Ads Integration
10GB Video Compression
WordPress Live Ticket Support
Marketing Center
100 Free [...]
🔗 Plan URL : https://www.bluehost.com/wordpress/managed-hosting
$29.95/mo.
($ 39.99 after first term) VAT exc
unlimited SSDunmetered 0 / unlimited
Scale features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Backup, CDN, Wordpress, Fully Managed
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Scale from bluehost.comEverything you need to build an audience for your WordPress website
JetPack Pro Included
Unlimited Backups and Restore
PayPal Integration
Unlimited Video Compression
Elastic Search
WordPress Live Chat Support
Business Review Tools
Bluehost SEO [...]
🔗 Plan URL : https://www.bluehost.com/wordpress/managed-hosting
$49.95/mo.
($ 59.99 after first term) VAT exc
unlimited SSDunmetered 0 / unlimited
🔧 VPS - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
Standard features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
🔋 RAM : 2000 MB
💪 CPU : 2 Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 1

screenshot of Standard from bluehost.comNext-Gen VPS Hosting:
Our virtual private servers are built from the ground using all SSD storage. Enjoy increased power, flexibility, and control for your websites.

Free SSL: Included

Extreme Performance: Using open source technology like [...]
🔗 Plan URL : https://www.bluehost.com/hosting/vps
$19.99/mo.
($ 29.99 after 36 mo.) VAT exc
30 GB SSD1 TB 2 GB / 1
Enhanced features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
🔋 RAM : 4000 MB
💪 CPU : 2 Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 2

screenshot of Enhanced from bluehost.com
🔗 Plan URL : https://www.bluehost.com/hosting/vps
$29.99/mo.
($ 59.99 after 36 mo.) VAT exc
60 GB SSD2 TB 4 GB / 2
Ultimate features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : [In-house]
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
🔋 RAM : 8000 MB
💪 CPU : 4 Cores
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 2

screenshot of Ultimate from bluehost.com
🔗 Plan URL : https://www.bluehost.com/hosting/vps
$59.99/mo.
($ 119.99 after 36 mo.) VAT exc
120 GB SSD3 TB 8 GB / 2
🔧 Domains Keep mouse
over features!
💰Price 📆 Updated
.COM features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
✍️ Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

screenshot of .COM from bluehost.comEach Domain Includes:
Easy Management: Once you use our domain name lookup and find a suitable web address, you can manage your site through a simple interface. Managed your domain and all of its aspects from an easy-to-use control panel. Change [...]
🔗 Plan URL : https://www.bluehost.com/domains
$12.99/yr.

Contact information is managed by bluehost.com representatives james@b..., Jacque Wakim - cjaffiliates@b..., affiliates@b..., emails@e..., sales@b..., social@b..., dhernandez@b..., press@b..., socialsupport@b... [login] | Last company update:

📊 Web stats

Targeting: China, India, United States
📂 Details for https://www.bluehost.com/
📥 Website DNS: cody.ns.cloudflare.com => 108.162.193.107 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
erin.ns.cloudflare.com => 108.162.192.113 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
MX::bluehost-com.mail.eo.outlook.com => 52.101.194.17 ( Chicago ) / Microsoft Corporation - microsoft.com
📌 Website FIRST IP: 104.18.41.208
📍 IP localization: United States, California, San Francisco - see top providers in United States, California
🔗 ISP Name, URL: CloudFlare Inc., cloudflare.com
📌 Website Extra IPs: 172.64.146.48 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com

Testimonials✅ Customer testimonials

I have been with Blue Host for several years. I can't speak for highly technical web sites, mine is very simple BUT I can vouch that our website has been up with no glitches virtually no interruptions except for a few planned upgrades and no problems for years. They upgrade regularly and give me lots of advance notice of planned interruptions. Price is good, service is stellar with (patient) technical help almost instantly available and we are not bombarded with endless promotions. Storage size seems infinite and backups are easy to do.
I have access to as many statistics as I need.
I am an utterly satisfied customer.
Christine DeMerchant ( -no email- ) / inthebeach.com
This is without a doubt the best hosting provider out there - no one comes close to their level of friendly, professional, and prompt service. I've used many hosting providers over the years and now my search is finally over! I will be consolidating all my business with this hosting services on forward
You can directly submit your testimonial here.

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📋 Blue Host News / Press release

Bluehost Unveils New Cloud-based Managed WordPress Hosting Platform - With a focus on WordPress, Bluehost (g2.com) is a worldwide supplier of web hosting solutions. It has now debuted Bluehost Cloud, an all-in-one managed WordPress hosting platform designed for "blazingly fast page loads and a 100% uptime SLA." Bluehost Cloud is meant for users looking for fast, scalable website resources, security, and "cutting-edge" administration tools to develop high-performance WordPress-based websites.
This new managed WordPress hosting platform is supported by a redundant [...]
Expert Blog: Strategies for Making the Most of Your Web Hosting Budget - Saving money on web hosting is vital for an individual or organization with a tight budget seeking to create an online presence. To do this, you will need to evaluate your budget and review the web hosting company's features as you'll see in this article. 
Although hosting your website on a server can be expensive, there are various ways to maximize your hosting budget. Here are some strategies that may help:
== Reviewing Your Hosting Need ==
When looking for a hosting plan, the first step is [...]
Bluehost Unveils WonderSuite: WordPress Co-Pilot for Building Websites - Bluehost (bluehost.com) (crunchbase.com), one of the world's leading WordPress (en.wikipedia.org) managed hosting providers, has unveiled its updated WonderSuite offering. The Bluehost WonderSuite interface is intended to act as the user's digital co-pilot throughout their WordPress adventure. The completely integrated WonderSuite is there to help users navigate the WordPress experience, speeding and simplifying it whether they're building a website or setting up an online shop.
Despite being [...]
[search all bluehost.com news]

📣 Blue Host Social Networks

https://www.linkedin.com/company/bluehost-com/
Bluehost (established 2003) is a Privately Held entity having 1702 followers on LinkedIn and 501-1000 employees, industry Internet.
Blue Host Blog  Using Wordpress version 6.4.3. Blog added on April, 2013, with total 579 articles, Language en-US. See recent blogs summary posts:
- Website Security: Tips to Keep Your Site Safe from Digital Threats - How would you rate your website security? Chances are it could be better. A report published by firm Whitehat Security revealed that 86% of all websites had at least one serious vulnerability. Lack ...
- Static vs. Dynamic Websites: Which One To Choose? - Your website is one of the first impressions customers get of your business. The website's design, layout and content all come together to create a great user experience. But how can you ensure your ...
- New Google and Yahoo email requirements - No one likes spam emails, or receiving emails they didn't sign up for. It's frustrating. Especially when you already unsubscribed and you're still receiving emails. Luckily, Google and Yahoo have ...

📈 Domains trend


Blue Host Domain trend

Reviews👪 Blue Host Customer Ratings

The quick stats of Blue Host profile shows a note average of 5.6 out of 10, counting 98 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login

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How much is 4 + 3 ? Respond with 7
 
(36 = 36.73%)
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📅
-anonymous- (gigoba4586@p...)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😃 If you are already hosting elsewhere and are having issues with your WordPress site provider then you must switch to BlueHost India. They offer free cPanel migration for add-on stable hosting and site monitoring capabilities. and have a very responsive support team. I made this choice after investing in a bad brand but in time made a better choice with BlueHost India.

They are good hosts, only feel that features can be upgraded at the price they have. I also am a fan of their one-click installs and free SSL and domain, which came very handy for a client of mine.

I also hosted my friend's business website on WordPress with woo-commerce integration and now their numbers on website and sales are really scaling. literally hit the roof. So, definitely a go for me as a hosting provider. Big brand and delivers value.

📅
-anonymous- (jeanlabarb@g...) / imageresumenyc.com
⏳ Time Hosted: 1 to 2 years
Global rating
😁 Bluehost is excellent. I tried for a very long time to upload a WordPress premium theme, and it just wasn’t happening. Finally, I decided to call Bluehost. A very lovely young lady answered, “My name is Chris, how can I help you?” Chris took command and knew immediately how to resolve my issue. She was amazing and patient and professional. There were issues with my computer, which hindered the uploading process as well. Chris knew how to get around them and solve the problem. Bluehost is very fortunate to have Chris as a member of their team. Thank you so much.
📅
-anonymous- (-no email-)
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😃 Look at WP hosting for excellent experience.
Really glad that I chose WordPress by Bluehost India. Really a fantastic experience for the first time we encountered a service that understood the platform's intricacies like no other. Their support fully understands the platform. This was not the case with other service providers and that was creating a problem for us when it came to Indian market. Thanks, Bluehost India!
📅
-anonymous- (mespidardo@b...)
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😃 Fantastic for WP hosting!!
Really have had a good experience with this brand. Hosted a couple of Wordpress sites for my clients (including blogs) and the performance has been up to the mark. One of the advantages of Bluehost India is that there are more options to look at.
So, when it comes to e-commerce, they have their own hosting too, or even WO or vps servers. But I chose WP since wordpress.org themselves recommend bluehost's servers to be the best suited for their platform, so the choice was made then and there.
📅
-anonymous- (jcobs@t...)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😃 A good solution if you are looking to build a WordPress site, free ssl is [...]
Really have a good experience with this brand. Hosted a couple of Wordpress sites for my clients (including blogs) and the performance has been up to the mark. One of the advantages of bluehost is that there are more options to bo
ost (since it is Wordpress) and also look and feel of the whole sites is great..I think it is a go ahead from me if anyone wants to get a Wordpress hosting from BlueHost India
📅
-anonymous- (sirihi2929@a...)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😃 Pleased with WP hosting service
Delighted with the overall hosting experience. I got my WordPress website hosted 4 months ago and glad that it is doing well till now. The support team has been very helpful and set up the e-Commerce front on WordPress, though a task
was managed very carefully.

The speed is good. Haven't faced any latency issues till now. VPS package that I got is better than the one from my earlier host since Bluehost provides more space for storage and security options also
📅
-anonymous- (dum37304@g...)
⏳ Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
😃 Superb for WP and free domains are a delight!
I was looking for a WordPress specialist for my upcoming business website (e-commerce). It had a long list of requirements and all of that had to be hosted on WordPress.

Bluehost India coming in and doing what they did solved many of my problems. Having said that they still can improve in areas like support and customer service. In all goodness, they are much better than other providers like Ionos.

Delighted with this hosting provider!

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-anonymous- (abhibhadkamkar@g...)
⏳ Time Hosted: 1 to 2 years
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😃 Best for ecommerce hosting sites
Tech is awesome and WooCommerce integrations and rest of the facilities makes it a good buy for those who are looking to scale their e-commerce shop online.
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-anonymous- (-no email-)
⏳ Time Hosted: 2 to 3 years
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😁 Excellent WP hosting
Absolutely fab, servers are world-class and hosting much superior to any other players I have seen. Perfect fit for e-commerce based WP sites.
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-anonymous- (macewillingham@t...)
⏳ Time Hosted: 6 mo. to 1 year
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😁 Best WP for new site
A new website, that too hosted by Bluehost India's WordPress really gave us the much-needed boost. Our hobby, which is now our profession, is on its way into the market, and what better way to make one than to have a great website hosted by the best WordPress hosting provider in the world. Thanks to their support we get our queries answered in no time.
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-anonymous- (hemppish@j...)
⏳ Time Hosted: 2 to 3 years
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😁 Built a WordPress site on Bluehost's platform
Glad that I chose this provider becasue Bluehost has a very deep understanding of what WordPress is. They know and understand the finer nuances of this hosting and are well versed with the drawbacks aswell.

This is what makes them standout from other providers and players in the market. I can bet my website's performance on their hosting any day because I not only trust them but they have a support team that I can rely on 24/7. This level of confidence in a hosting provider is something I have never had with any one in this business world.
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-anonymous- (andyomn@c...)
⏳ Time Hosted: 2 to 3 years
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😁 Made my WP site on Bluehost India
It was easy to get my site up and running on Bluehost India's servers. This hosting has maybe the best performance when we talk about e-commerce and wp websites. kudos bluehost!
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-anonymous- (derekm@s...)
⏳ Time Hosted: 1 to 2 years
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😁 First choice for WordPress enthusiasts.
If you are a WordPress person then BlueHost India is definitely the provider. My clothing and apparel website is up and running only because of them. Business on the website is very good and that is thanks to their uptime, bandwidth which is generally smooth. You may wish to understand their plan first, then adapt it to your needs and requirements. Even if you are unsure, the team is so good that they will help you choose.
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-anonymous- (fedebrandt@m...)
⏳ Time Hosted: 2 to 3 years
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😁 Fab experience with WP
Indian clients are really happy ever since I got a WP hosting with new woocommerce integration. Uptime and performance are just fantastic. The best part is that with so many integrations, the page speed or website's speed did not go down. That is why I feel Bluehost India is better than most other hosts especially when it comes to wordpress.
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-anonymous- (chimer@m...)
⏳ Time Hosted: 1 to 2 years
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😁 Keeps your site up always and is fast
As a new business, when we launched our organic peanut butter brand in India, we were skeptical about the product, so we chose a WordPress hosted platform for our site. Our marketing efforts bore fruit and what gave it support was a fantastic hosting platform by Bluehost India to make the whole experience a good one.
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-anonymous- (henryol@m...)
⏳ Time Hosted: over 3 years
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😁 Decent hosting for WP and e-commerce sites
Finally, a hosting service that understands WordPress like no other. We are glad that we decided to go ahead with Bluehost India. It has been a great experience so far.
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-anonymous- (arantxa@i...)
⏳ Time Hosted: 2 to 3 years
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😁 Fantastic for wordpress hosting, and ecommerce push
Good WordPress hosting provider. Excellent server performance. There's never been a bandwidth or maintenance issue. The answer from the technical team was fast and quick. We also wanted additional blogs and this is because they offer a free domain and SSL. You can't ask for more.
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-anonymous- (cecilmurphy@j...)
⏳ Time Hosted: over 3 years
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😁 Fast, reliable and fantastic WordPress hosted sites
Just upgraded my WP plan with Bluehost India. I have been with them for the last 4 years and I have seen their services get better. If you are focused on your website's goals, these guys literally go the extra mile and make the whole experience special for you. I am glad that we chose them because now I know how good their service is.
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-anonymous- (atiyullah@i...)
⏳ Time Hosted: 3 to 6 months
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😁 Glad that we chose WP hosting with Bluehost
It was not a tough choice but we were nothing short of service when it came to wordpress providers. We had to do our research and it is when we read that half the web devs and even wordpress.org swears by bluehost india, that we chose this brand.
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-anonymous- (moussademb@j...)
⏳ Time Hosted: 6 mo. to 1 year
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😁 Enjoying the ecommerce experience for my first website
I wanted to build a website where I can showcase fine art and artist descriptions to the corporate real estate market. For which I needed a website that was aesthetic and had enough performance firepower to sustain through time because the files were heavy and also videos were many.

My customerbase is real estate developers who want fine art and paintings to adorn walls of offices and entrance lobbie and the website had to talk about art and how it can decorate the walls of offices. With bluehost as my partner I was able to build my website as well as ensure that it is hosted safely and securely with all the necessary certificates and add ons. Its been more than 6 months now and I have had a great experience. Ecommerce cart is added with woocommerce integration. Really amazing. Thanks Bluehost!
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-anonymous- (tendt@m...)
⏳ Time Hosted: over 3 years
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😁 WordPress hosting by BlueHost is simple, effective and really powerful
Apart from web hosting business I also have a site on cup cakes that I run with my wife. It was such a delightful experience to host all my we pages (WP) on BlueHost India's Wordpress hosting..their understanding of WP and even e-commerce hosting is really superb. Support and performance are awesome. Really glad that i chose this brand.
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-anonymous- (alexmcmah@m...)
⏳ Time Hosted: over 3 years
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😁 Superior for WP and ecommerce hosting
In a literal sense, Bluehost India is second to none when it comes to hosting for WordPress. Truly an amazing brand to have hosted my sites on..and a great support team..
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-anonymous- (joomlacoup@i...)
⏳ Time Hosted: over 3 years
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😁 Powerful WordPress hosting
Buy BlueHost India's hosting only for eCommerce and WordPress hosting with free SSL and domain. They are by far the best providers when it comes to WP because their expertise and understanding of WP are really insane. Kudos to their team
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-anonymous- (jitenbalani@i...)
⏳ Time Hosted: 6 mo. to 1 year
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😃 Best for WordPress.
No doubt that they are far superior experience-wise. The fact that WordPress.org recommends them as the best is itself a great thing and as a customer, I am delighted with the overall service and support.
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-anonymous- (muditkalra@i...)
⏳ Time Hosted: 6 mo. to 1 year
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😁 Exceptional is the word for WordPress by BlueHost India
If there is a WordPress host unparalleled then it is surely BlueHost India for their splendid plans that are done at a really affordable cost. I am really happy with the fact that I got a free domain and SSL with their plan and now I am scaling at an even higher level with a dedicated plan soon enough.
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-anonymous- (toddburnley@i...)
⏳ Time Hosted: 1 to 2 years
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😃 Definitely the best for WordPress hosting
Of all the providers, what made me choose BlueHost India was its simplicity and their support team's confidence in knowing and understanding WordPress as a platform. It wasn't an easy choice for me but their features and plans left me with no choice. Free domain and SSL was just the thing I needed since I wanted to host separate blog as well, which I did with my VPS enhanced. Thanks a lot, BlueHost India.
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-anonymous- (lewiscarlester@s...)
⏳ Time Hosted: 2 to 3 years
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😃 A decent hosting provider for WordPress
Got WordPress hosting plan (backed by VPS) in a cheap deal. Domains and SSL are free. Try their woo-commerce integration if you run an e-commerce setup. I had a great experience with them..cheers Bluehost India!!
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-anonymous- (leovincanido@i...)
⏳ Time Hosted: 2 to 3 years
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😁 BlueHost is really the best
Many reasons I have liked their hosting is because it is not expensive and whatever it is worth, its really worth the brand that it is. Uptime, support, security is superior to most top providers. I am glad I chose them ahead of many others because my site is up within literally days and already getting the traffic I was looking for.
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-anonymous- (wagiwoh966@t...)
⏳ Time Hosted: 2 to 3 years
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😁 A good host for shared and wordpress..
In addition to high performance and low implementation costs, Bluehost India justifies its official recommendation as a WordPress.org hosting platform. They truly are the best when it comes to WordPress hosting. I also purchased a shared hosting from them a few months ago for a client and they were over joyed as much as I was with their uptime..
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-anonymous- (asith@i...)
⏳ Time Hosted: 2 to 3 years
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😃 Nice hosting platform for Wordpress and Ecommerce.
As an e-commerce platform with third-party hosting, we ran into issues and experienced downtime too often. After jumping to at least 7 hosting platforms, we landed on Bluehost India with an introductory free domain offer and have been with them ever since. Best in class for WordPress hosting. Overall, a good hosting provider with constant availability and 24/7 support.
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-anonymous- (jinal@i...)
⏳ Time Hosted: 2 to 3 years
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😁 A good experience, nevertheless huge scope for improvement on features
Great bandwidth, higher availability, and fast performance combined with a reasonable price make Bluehost India's WP hosting plan the best choice for starting early. Since they are set up on the WP platform, I found my website to perform much better than other service providers. Because of their care and detail in WordPress, I want to give them full responsibility for managing the hosting. Having said this, I still feel they can improve with their features much more..but overall..Well done BlueHost India team!
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-anonymous- (gil.shopen@g...)
⏳ Time Hosted: 3 to 6 months
Global rating
😠 WORST company ever! non of the word press plugins worked for two weeks ,and no one helped me . the support was terrible and even the CHAT didn't worked . Coudn't work on my website anymore, just paying money for nothing...
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-anonymous- (-hidden-) / zegsoft-technologies.com
⏳ Time Hosted: 1 to 2 years
Global rating
😠 I bought a 3 year package including free domain registration and wordpress-hosting. After 1 year i received an unexpected mail that said the domain needs to be renewed each year (around 20$ p.a.) that i didn't calculated since the 3 year package stated domain registration was free inclusive. Turns out it was only free for 1 year in a 3 year package. I mean wtf...

It turns out that you have an unreachable wordpress-host if you don't pay the renewal fee on top. Now the costs are higher than stated - in my opinion that is lying.
Due to their TAC policy you can't cancel the useless wordpress-host and get a 2/3 refund either. You are basically forced to either loose the host entirely or pay the renewal fee.

I would suggest: Don't trust their sales and marketing offerings! Calculate around 20$ per year on top AT LEAST. Who knows what kind of tricks will come in the future.

The customer service is unwilling to provide a compensation either. They only tell you "that is how our [read more...]
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-anonymous- (yurem.javid@a...)
⏳ Time Hosted: 6 mo. to 1 year
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😁 Trustworthy hosting provider for WordPress
My WordPress website (approx 15GB storage space) went live end of last year while I was launching a set of niche perfumes with e-Commerce plugged in. To boost sales I launched in busy time like Christmas and BlueHost stayed through the festive season with their support team helping out on all nitty-gritties. Thanks to BlueHost, my blog+e-Commerce site is doing well.
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-anonymous- (ssshetty@s...)
⏳ Time Hosted: 1 to 2 years
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😁 WordPress website is stable and smooth
Early last year I got a domain and hosting from BlueHost for my website which I wanted to start doing business with. Since my website talks about digital marketing and cool marketing products, I wanted to integrate e-commerce with it. With BlueHost, I could solve two problems at once (a good looking website with WordPress installed and a great VPS hosting deal). The e-Commerce integration helped me and if or when I have any problems, I use the chat feature to talk to their support which is available.
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-anonymous- (isla@p...)
⏳ Time Hosted: 1 to 3 months
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😁 Finally got my WordPress site up
I have had a lovely experience with Bluehost. My home-made ingredients business needed a powerful website that could do the work visually, which is why I wanted it to be on WordPress. But if backed with equally powerful hosting, my site and business could do well digitally. Keeping that aim in mind, I chose Bluehost over others because of its pricing, great customer support and uptime.
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-anonymous- (mundialrichard825@g...)
⏳ Time Hosted: 1 to 2 years
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😁 Wanted to get a WordPress website in the best deal..for which was suggested BlueHost and I guess it turned out to be a successful decision. Uptime, bandwidth, speed is top-notch. As an emerging small business, giving a good experience on the website to customers for my men's grooming products was key and I guess the objective is met..
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-anonymous- (arniestell@g...)
⏳ Time Hosted: 3 to 6 months
Global rating
😁 In all honesty, Bluhost helped me get my e-Commerce website up and running. As a hobbyist, I am into flowers and gardening. Since I write about different kinds of flowers, I also sell some items on the website.

With Bluehost I could manage to create a stellar Wordpress website that is giving my business the push that it deserves. Some of the themes are amazing and just go with my product catrgory so well. All this within my budget where I get good speed and also storage space..
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Filip (filipgaliza@g...) / livingthealohalife.com
⏳ Time Hosted: over 3 years
Global rating
😞 This is very much an "economy" hosting platform which does the job for a very basic web site. If you have something small and simple then you can save yourself a lot of money and go with Bluehost. However, the moment you need advanced technical help or any additional features, get read for the nickel and diming to begin. I don't advise using them for anything sophisticated. Also, their tech support is hit or miss. Some people I've worked with were very good while others were lost!
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-anonymous- (-hidden-) / allanimalhouse.com
⏳ Time Hosted: 1 to 2 years
Global rating
😠 I used this company to host a small business. I wanted to cancel the service after about 4 months due to my wife/business partner passing away and the business closing. When I contacted their customer service to close the account I was told I could not receive ANY refund. Ok, that's not good but fine. fast forward 6 months and I receive emails about auto renewal. So I contact them again to close the account so my credit card doesn't get charged again. This time the customer service rep says he can't refund the entire amount but can refund the unused portion. When I ask why I was told 6 months ago there would be no refund but now I'm being told I can get one; his reply was "last agent forgot on this process ". So, because of this lame excuse I'm now out $500. Wish I could tell the IRS I forgot the process that's why I didn't pay taxes
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-anonymous- (sarfraj@i...) / hostingpill.com
⏳ Time Hosted: 3 to 6 months
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😉 Bluehost should be your No 1. choice
I have used Bluehost as web hosting in many of my other projects and have figured out them to be quite good.

Their servers are quite fast & their customer support is very responsive.

Bluehost should be your No 1. choice if you are looking for a good “Value for Money” Web Hosting Company.
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-hidden- (-hidden-)
⏳ Time Hosted: under 1 month
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😠 False Advertising and Misleading Contracts
Signed up for hosting/domain name. The home page said "5.45 PER MONTH for 36 months". When you go through signup process they give total amount but in parenthesis next to total it says " $5.45 per month." Then I get charged the entire amount immediately. When I called they tried to argue with me and said the total was there, but in several different places it clearly advertised a PER MONTH charge. They wouldn't honor their advertising/agreement. They allowed me to cancel but it's a great inconvenience and I overdrew my bank account-- got hit with bank fees for their mistake. Never using them again.
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David Rich (Dave@I...) / investigativetactics.net
⏳ Time Hosted: over 3 years
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😞 They took a turn the wrong way
I've had multiple domains and websites with Bluehost for years. About two months ago, my hosting multiple websites with Bluehost began having major issues. The server the majority of my sites were on crashed, and they didn't know about it until I notified them. This took about 12 hours to restore, and upon completion, my main business website, www.InvestigativeTactics.net was not working. After 10 days of 2-hour-per-day phone calls, working hand-in-hand with Bluehost, I was able to get my site back to the status of two weeks before the crash. Keep in mind, this was done in conjunction with them; I had to fix their mistake on the public side of my site.

After all of this, the websites kept crashing at least once every two or three days. I complained again, and instead of fixing their server problems, Bluehost claimed I had a TOS violation, and then locked me out of my domain names, which were the whole property of my corporation. In the legal world, this is known as theft of [read more...]
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ivastoya (ivastoya@g...) / to-hawaii.com
⏳ Time Hosted: under 1 month
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😞 Terrible customer service!
Our website has pages indexed on Google with its temporary URL - IP/~user/ The support team assured me prior to the migration that no temporary URLs would be indexed in Google unless there are actually links with that temporary URL.

That being said, after my site migration my blog and forums were not working correctly for a couple of days. The support said this was because the DNS was not fully migrated yet. Anyway, I had a feeling that this had nothing to do with the DNS, so I started digging in the settings of my forum and blog. I was shocked to find out that my settings both for the forum and blog were modified from $settings['homeurl'] = "http://www.mysite.cm/forums"; to $settings['homeurl'] = "http://IP/~user".

I contacted the support and all they said was "We do not have any control of what goes into the search engine. The person should never have assured you that it would or would not show up there. Now the search engine does update itself and that url will eventually [read more...]
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torrezcomputer (alexis@t...) / torrezcomputer.com
⏳ Time Hosted: 1 to 2 years
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😁 best service and communication with clients
Best service so far, I transferred 15 domains, I keep a hosting plan, I had some technical questions, called and they even solved a database problem I had with my web site, in few, really few minutes. Their facebook, twitter, and youtube account shows that they really care about their clients. If you havent heard from them, see their activity online and see on your own eyes how good this people are. As a satisfied customer 100% recommended.
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Mazyar Rahmaty (rahmaty@s...) / fistfirearmstraining.com
⏳ Time Hosted: over 3 years
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😠 Very poor service
Website was down, it was expired after I renewed it, the customer service agent during renewal failed to provide the proper information to get it right.
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gornahoor (chuck.salvo@g...) / gornahoor.net
⏳ Time Hosted: over 3 years
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😠 Franz Kafka had a better experience
I have had a reasonable experience for the past 5 years running a Wordpress blog with bluehost, but I've since discovered they can be quite arbitrary and unresponsive.

Recently, they took my web site down for an alleged "terms of service" violation, displaying a nasty looking message to my visitors. The message tells me to long in "ASAP" to find out what the specific problem is. However, there is no answer available. I call the phone # just as they asked me to do, but the fellow who answered had no specific information.

I sent an email to the head of the TOS group, as was recommended to me; he responded that they are looking into it and will get back to me.

This is incredibly frustrating. Apparently they can't handle a vanilla wordpress site with only 800 posts and 500 daily visitors. Had this been a business site, it could be a very costly experience. Go with them, if you like taking risks, otherwise buyer beware.
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Thomas Hughes (thomas@t...) / pixranks.com
⏳ Time Hosted: 1 to 3 months
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😠 Bad Experience
My ten year old child used my cc without my authorization to set up an acct on bluehost.com. I was charged $178. When I received my cc statement, I called to let them know what happened and asked to have the charge reversed. They wasted 15 minutes of my time telling me the hoops I’ll need to jump through to take care of it, and switching me to three different departments. I hung up and after another hour on the phone with my cc company and bluehost, got it taken care of.
If they’ll go to such ends to keep from having to credit a client who made a mistake (or who’s child opened an acct without asking dad!), I won’t use this company in the future and can’t recommend them.
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-anonymous- (-no email-) / alhudabooks.com
⏳ Time Hosted: under 1 month
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😠 deleted files
Keep away. danger.
I wish I could give a zero rating.
---
they deleted files. very bad. did not even apologize.

-
Dear Bluehost Customer,

Your Bluehost account (primary domain: Alhudabooks.com) is being migrated between servers.

The account is currently hosted on box800, which is running low on
available disk space on its home partition. Because the account is the
largest home user on the server, we are migrating it to box651. With an
account size of 394 gigabytes, we estimate 33 hours for the process to
complete.

Your website will be migrated to one of our newest and highest performance servers with the maximum amount of available resources.

Migration of your files will not result in any downtime. If your account has databases that need to be migrated, a temporary maintenance page will be displayed while they are moved to the new server. This is necessary to prevent corruption of the database when transferring it between servers.

You will be notified by
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-anonymous- (michael.a.enriquez@g...) / michaelaenriquez.com
⏳ Time Hosted: under 1 month
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😠 Hidden fees!
I am very disappointed with this service. It promises to have no hidden fees, no cancellation fees, full refund, etc. 30 days etc.

But it is all a lie.

You purchase the domain outside of the company and if you do not cancel within three days (including weekends) you can never get that money back. When talking to customer service before buying the service it was explicitly said that there were no hidden fees, but then after I cancelled in three BUSINESS days they said I could not get refunded a percentage of my money.

I even spoke with a customer service person afterwards complaining about this shady aspect and he said "I can see that it is confusing, and a little misleading......"

And just kept repeating he could not give me my money back. So much for no hidden fees and full refunds.

Terrible lies make terrible business.
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Riyaz (riyazsamnani@m...) / elmcare.co
⏳ Time Hosted: 3 to 6 months
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😠 Bluehost - False Advertising
While their homepage states a list of the features provided by the hosting service, which includes SSL, they are forcing me to purchase a $49/year SSL plan.
They said it was not included for me because I had a standard account. When I asked them where I can find the features for the standard account, they asked me to click on the Features button from the home page. Here, SSL is checked, but according to Bluehost that doesn't necessarily mean that SSL is included. Meanwhile, Unlimited Domain Hosting has the same check mark, but is included.
Bluehost mislead me into believing that I could get a free SSL certificate with my account - a service that they claim they currently provide to professional hosting account customers (that pay $2/month less than I currently do). Unfortunately I will now have to pay $49 more, and go through hours of labor moving files over to a new hosting provider when my year is up.
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Michael Wells | leewells2000@g...
⏳ Time Hosted: 1 to 2 years
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😠 Let me tell you about my experience with Bluehost; first of all, let me explain my "wants". I guess I'm like any one else, I want to upload mywebsites, get everything up and running and not have to worry about it until I have to pay the bill again. Simple, not to much to ask for right?

On Bluehost, my first 8 months was hassle free, a webmasters web dream. However after you have to pre-pay them for a year that 8th month was the difference between night and day. It started with random downtime, DNS errors, DNS entry deletions, server outages, (all within a month's time), and then an "upgrade" to the server (which was welcomed). Month 10, the downtime stopped but this month revealed why - As nearing the end of Month 10, my site becomes "temporarily unavailable". Ok so I call and they say I have too many tables (more than 1,000 tables in 23 databases). So I go through and delete the old tables I don't need any more. Two days later, shut down again. I call and this time the "new limit"
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Barney (barneytormey@g...)
⏳ Time Hosted: 3 to 6 months
Global rating
😉 My experience with Bluehost was very similar to the ones listed here. I placed my new website with them and soon after I got it up and running, I started having periods of downtime every day. Sometimes it was 10 minutes, other times it was over 1 hour. My site was developing a strong but small reader membership (over 300) when the site would go down. Not at all the type of service that I needed to promote my site.

I contacted Live Chat almost daily and was told that a “server upgrade” went badly. I asked to be moved to a different server and the request was denied. The last week that I had service with them I had daily downtime of at least 15 minutes. I chose to move to a different host and the change was has been amazing. Almost no down time and snappy responsiveness.
I have also been told that if your site has files over 50,000, Bluehost will not back up your site and will ask you to move to a dedicated server. WTF?

Luckily, I was refunded my money and took my back-up to [read more...]
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-anonymous- (info@t...) / taichichuan-schools.com
⏳ Time Hosted: 2 to 3 years
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😠 often problems with access, email certificates, file limit as mentioned by others' will become a problem.
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S Hammontree (scotte68@s...) / scottsideas.com
⏳ Time Hosted: 1 to 3 months
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😉 I have a shared hosting plan. I am using MODx and Wordpress. My site is currently under constructions. BlueHost does many things right. I really like the cPanel and the customer service is good. I have no complaints about up-time. My site has never gone down.

However, there is one thing that is NOT GOOD. CPU Throttling. I have absolutely zero traffic on my site and my account is being Throttled constantly. It causes periodic delays while I'm making changes to my site. What is going to happen when I start my marketing campaign and I actually have traffic on my site?

I am not doing anything fancy. I loaded MODx and WordPress and I have one custom PHP script running as a Cron Job twice a day and my account is being throttled numerous times. Despite what Blue Host says about throttling, I notice times where my site does not respond for long periods (15 to 20 seconds). Again, please let me emphasize - I HAVE NO TRAFFIC on my site yet.

8/23/2010 - WARNING: [read more...]
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B Glasser (nukecode@g...) / cms-installs.com
⏳ Time Hosted: 1 to 2 years
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😉 I find bluehost to be very average at best. While their support can be excellent at times at others it's very poor. Their servers are a bit on the slow side and the grouped cpanel can be a bit cumbersome to someone with very little experience with it. Like my business partner who isn't much of a techie.

They supposedly offer unlimited hosting, but then limit the number of files you can have on an account. That wouldn't be bad except they can't even tell you how many files that is. I have had 3 different people give me 3 different numbers and nowhere in their ToS does it state an actualy number. So apparently inspite of what they say in their ToS they do have an arbitrary number of allowed files. They just aren't saying what it is.

So for 6.95 a month you get unlimited domain hosting. Just not unlimited sites. The up time is good however I have found quite often late at night none of the sites I have hosted with bluehost are accessable. Not sure if this is problems with the [read more...]
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Eileen (n_b0dy@h...) / thesundayshop.com
⏳ Time Hosted: 2 to 3 years
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😠 I was subscribed to bluehost for almost 2 to 3 years. But recently I had some problems with my files on the server being edit or go missing. Suddenly my admin panel will not be working. For the first round, i re-uploaded my admin panel and did not contact bluehost. But after sometime not even logging into my ftp account, the missing file problem arise again. This time i contacted bluehost. I understood from some articles that their server was hacked recently and when i mentioned that in my email, they told me its not their fault but its my files that is not secured. I told them i'm just a layman user, i just upload my files to their server and just hope my web site works. What is this about securing my files? They did not say more on how they can help me and from their emails i could tell they do not wish to help. I told them if this is the case I would like to move my files to another hosting and they gladly ask me to go ahead with the migration to another hosting. I am not sure if [read more...]
🗨 BlueHost provides security for all servers. However it is up to the end user to ensure that any 3rd party applications, scripts etc. are kept up to date to prevent your site from being hacked. We provide SimpleScripts for free to all our customers which will alert you when a new version or security update is made available but it falls on the customer to actually update it. We perform courtesy backups of your data as well but it is also recommended that you perform backups to your local system.
✍️ Customer Service (james@b..., 📅 ).
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-anonymous- (-no email-)
⏳ Time Hosted: under 1 month
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😠 Blue host from my experience cannot host Joomla website. Their tech support don't know how to put a Joomla website online although their sales people tell you that they have scripts which can be used to host Joomla website. So beware they will lie to you that they can host a Joomla website but they are lying to you. l spent 6 hours of my time trying to host a Joomla web site with them and all they tried to do was to lie to me and and try and wanting to eventually take my paid subscription, but l was too smart for that l caught up with them right away before 3 days was over to lose my paid subscription.
🗨 BlueHost provides all users with a free account to SimpleScripts which installs Joomla in under 15 seconds. Joomla works very well on BlueHost servers and is recommended by many Joomla sites including joomlabear.com and youjoomla.com.
✍️ Customer Service (james@b..., 📅 ).
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Dave (rdavemail-temp@y...) / indochinamedals.com
⏳ Time Hosted: under 1 month
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😠 I just signed up with Bluehost, but after the payment was taken and my account was created, the account was canceled.

The reason given was incorrect contact info. I called their support line, and was told that I would have to snailmail my ID and also give them my password in order to activate my account - i.e. there was no problem with the contact information with my account.

I don't see any reason why I should have to give my password to them to activate my account, so I canceled it.

Stay away from Bluehost.
🗨 For fraud protection and ICANN registration rules we require customers to provide correct customer data. Bluehost verifies every customer to ensure the transaction was authorized and we automatically suspend any sites with bad contact information until the user verifies they are the account holder and provides it. This is for the protection of the credit card holder and end user.
✍️ Customer Support (james@b..., 📅 ).
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Russ (cole6064@c...) / tristardetention.com
⏳ Time Hosted: 1 to 3 months
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😁 BlueHost customer service is consistant, promp, courteous and satisfied my questions every time. The control panel is easy to navigate from first use. BluHost delivers! I'm glad we went with BlueHost.
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Maynard (info@m...)
⏳ Time Hosted: over 3 years
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😃 I run several domains and subdomains on one bluehost account. I have SSL on one domain, running OSCommerce.
I haven't had any big problems, I find them helpful on customer service, and uptime is as quoted or better.
Their server setup is very flexible for php, allowing me to set individual php.ini files.
I wouldn't have known that cPanel had been limited, because it has lots of useful functionality.
It's great value for money, and I'm a happy customer.
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mitch o'daniels (zHrjWaW22BNP4yBq@r...)
⏳ Time Hosted: 1 to 2 years
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😞 I help a friend manage her BlueHost account and interact with BlueHost on her behalf. Their support is about as knowledgable as a tween with interweb access. I am not a "web professional" nor a site designer. I play in a bigger technology pool.

They have crippled cPanel features

They have injected ANNOYING and unprofessional upselling modules in cPanel

bluehost subdomain cPanel app is BORKED:

sub.sub.domain to /path/path2 mapping is VERY BORKED

BlueHost has no resolution for path conflicts of

funny.domain1.com
and
funny.domain2.com

this is NOT a bug with cPanel as support rabidly insists.

BlueHost has crippled user control of SpamAssassin

BlueHost has ZERO support for free distrubuted spam addons for SpamAssassin

BlueHost is only interested in upselling MX anti-spam products.

BlueHost exim user config files are not correctly configured

Running OSS gallery.sourceforge.net on BlueHost is VEXATIOUS at best

OSS Gallery on BlueHost is [read more...]
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-anonymous- (-no email-)
⏳ Time Hosted: 6 mo. to 1 year
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😁 Bluehost is best host firm in market.. CRM and their products are really amazing.. Price is very low. Related to the this price, all features are like free..
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John Adams (johnadamsmam@g...)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😞 Unfortunately, I have about 30 domains at Bluehost and about 10 sites. Bluehost is NOT the place to go for anyone with multiple domains.

The Bluehost "Abuse" department is run much like a totalitarian state. "there is no appeal" , "you must..or...", "we will terminate" ...

Most recently, UNLIMITED disk space? Ha. What they don't tell you is that you are limited to 50k files. Figure that one out and you'll see that unlimited does not mean unlimited. They then state (see other's comments below) that you can have files of any size but not more than 50k. But, surprise! If you take more disk space than they "allow" then they cut you off at the knees and you must purchase another account. OK, that's ok. But why not be upfront? Why don't the comments from BlueHost below have names?

All this adds up to frustration because Bluehost is basically arbitrary and can do what ever an employee wants because it "violates TOS".
🗨 Bluehost limits the number of files in an account to 50,000. The size of the files is unlimited. If you have large numbers of files that you are archiving, you can simply zip them up into one file and store that rather than thousands of small files.
✍️ Customer Support (james@b..., 📅 ).
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Rick (rick@s...)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😠 Bluehost has a much deserved reputation as a spam friendly host - they host literally dozens of scam sites, disguised to look likr government web sites and business opportunities, when in fact they are phishing and scam sites.

Can you trust a host like this with your domain? If you happen to be on a shared server that also hosts one (or more) of these scammer sites, and the scammer gets blocked - so do you! This means that your site is offline until the spammer / scammer is removed.
🗨 Bluehost takes spam seriously and if we come across the site or when it is reported we suspend any accounts that are sending out spam. When we suspend an account for spamming it does not adversely affect any other accounts on our system.
✍️ Customer Support (james@b..., 📅 ).
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Joshua Henry (josh@s...)
⏳ Time Hosted: 1 to 3 months
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😃 Blue Host is great for shared hosting!

Their support and features is great for early starters. However when its time to upgrade, its time to move on.

I've moved to Accurate Hub Networks with my VPS and how just recently upgraded to a physical server.
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Heather (verdraengen@g...)
⏳ Time Hosted: over 3 years
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😠 Experienced massive dataloss on work that took me weeks to complete. Bluehost representatives (grunts as well as supervisors) treated me like absolute garbage after losing weeks of my hard work. I simply asked for them to submit something to me in writing, or to somehow give me some proof of a hardware failure that I could present to my superiors to explain why my work had suddenly gone missing. I was spoken to informally, disrespectfully, and was told that it was my fault for hosting my data on "a volatile shared server" when referring to their own service.

After submitting a letter to them about the poor treatment I received (after actually being very nice to them), my account was suspended.

This was over two months ago, and my account is still suspended for no apparent reason.

I urge everyone to reconsider their hosting plans with Bluehost. I've referred about 10 people to Bluehost and regret ever doing so. NEVER PURCHASE WEBSPACE WITH THESE PEOPLE!
🗨 While we perform courtesy system backups regularly and allow users to restore a site in the event of data loss/corruption, the client should always keep a local backup.
✍️ Customer Support (james@b..., 📅 ).
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Shane (sgspowell-sasca@y...)
⏳ Time Hosted: 1 to 2 years
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😠 Stay away from BH. Unlimited does NOT mean unlimited.

I was with them just over 1 year. I had 5 personal/family domains (photos and blogs) and one not-for-profit domain. Minimal bandwidth on all of them, but considerable amounts of disk space due mostly to 4 Gallery2 installs. But, that's ok, they say unlimited storage right! Wrong! My account was disabled due to some misunderstanding. Fair enough, but in the process of diagnosing the cause for the disable, I was informed that they were days away from imposing a 50k file number limit. WHAT!! I'm over 200k easy, again due to a large photo collection. Now, I'm freaking out, and scrambling to find someone who will not lock my account for having lots of photos. Thanks for the heads up BH! Unlimited My Ass! They hide behind their TOS saying that anybody who causes stress on a server is subject to their account being disabled. I was in violation because their filesystem checks were taking too long. What? Why is it my [read more...]
🗨 As seen in our terms of service at: http://www.bluehost.com/cgi/info/terms.html

Unlimited Hosting Space. BlueHost.Com does not set arbitrary limits on the amount of disk space a Subscriber can use for the Subscriber's website, nor does BlueHost.Com charge additional fees based on an increased amount of storage used, provided the Subscriber's use of storage complies with these Terms. Please note, however, that the BlueHost.Com service is designed to host websites . BlueHost.Com does NOT provide unlimited space for online storage, backups, or archiving of electronic files, documents, log files, etc., and any such prohibited use of the Services will result in the termination of Subscriber's account, with or without notice.

✍️ Customer Support (james@b..., 📅 ).
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Don Freeman (don_freeman@c...)
⏳ Time Hosted: 1 to 3 months
Global rating
😞 I would not recommend bluehost. Our forum on our website, which sees little to no use, got hacked by a spammer. This was a free program provided by bluehost to it's customers, PHP BB3. I was told after our forums got hacked by spambots, that I would have to find another webhost, no if's and's or but's about it. I removed the forums from our site, and they still refused to allow me to have my website hosted there. This is / was a simple website for a group of guys that play a golf game online versus one another. Nothing space consuming, high usage or anything of that sorts. Anyhow, I wouldn't recommend a website from these people if they were the last host available.
🗨 It is the users responsibility to keep scripts and open source programs up to date. The site owner did not perform a number of critical security updates to the phpBB installation on the account and the account was compromised. The user was unable to fix the issues on the site in a timely manner and the account was refunded for the remainder of the hosting term paid for.
✍️ Customer Support (james@b..., 📅 ).
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Jason (noemail@n...)
⏳ Time Hosted: 3 to 6 months
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😠 Terrible. Shared web hosting was slow with frequent downtime. Canceling your account is a cat and mouse game and nearly impossible to find the correct link. After canceling my account, it took 5 months for them to stop try to charge my bank for hosting that I canceled awhile ago. I had to display the e-mail that I sent and the correspondence with a sales/support rep that had told me it was canceled. After threatening BBB contact if they did not cease and desist, they quit their e-mails and charges.

Be weary of these cheap hosts for they are just that.
🗨 There are a number of independent review sites showing our availability and uptime. All hardware is subject to failure in any hosting environment and we do our best to mitigate any downtime as well as notify users of any unscheduled maintenance or downtime. Cancellation of your account is easy and can be done via the cpanel billing center or by calling our billing department.
✍️ Customer Support (james@b..., 📅 ).
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VICTIM OF BLUEHOST.COM (FAMCUE@H...)
⏳ Time Hosted: 1 to 3 months
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😠 REPORT YOUR COMPLAINTS OF BLUEHOST AT THE BETTER BUSINESS BUREAU OF : saltlakecity.bbb.org/
I OBTAIN A 36 MONTH TERM PLAN, PAID $900 (ALSO OBTAINED AROUND 50 DOMAINS) WITHIN LESS THEN TWO MONTHS THEY CLOSE MY ACCOUNT, I ASK WHY, THEY SAID VIOLATION TO THEIR TOS, SUCH TOS I NEVER RECEIVED, BUT ONCE READ, THEIR WAS NO VIOLATION.
I SAID SEND ME THE INFORMATION THAT VIOLATED SUCH TOS, THEY REFUSE.
I FILED MY COMPLAINT WITH THE BETTER BUSINESS BUREAU.
ONCE I SEE THE INTERNET, BLUEHOST.COM IS A COMPANY THAT HAS LEFT A TRACE OF VICTIMS OF THEIR SERVICES. STAY AWAY FROM THIS COMPANY, HOSTGATOR ID A GREAT CHOICE, GO DADDY, STARLOGIC, BUT NEVER EVER ATTEMPT BLUEHOST.COM THEY ARE THIEVES.
BLUEHOST.COM IS THE WORST COMPANY I HAVE EVER DONE BUSINESS WITH, BEWARE OF BLUEHOST.COM
THE COMPLAINT TO THE BETTER BUSINESS BUREAU WILL TAKE YOU AROUND 15 MINUTES, FILE YOUR COMPLAINTS AGAINST BLUEHOST.COM, SAVE FUTURE VICTIMS! BLUEHOST.COM WILL BE GRADED AS -10
🗨 While we allow an unlimited number of domains on one account there are limitations to the amount of resources a single user account has access to. If your account grows too large you may need to purchase a second hosting account and move some of your domains to it in order to have more hosting resources available to you.
✍️ Customer Support (james@b..., 📅 ).
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Rob McDonell (arkangles@a...)
⏳ Time Hosted: over 3 years
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😞 I've used BlueHost for years, and generally been satisfied until recently. Several times now they've deactivated my account without warning because of CPU usage by my database. The trouble is they give absolutely no warning and no second chance , they just shut you down completely. You can't even FTP in to see what happened or look at the logs or anything. Most unsatisfactory.
🗨 The customers MYSQL queries were not optimized or using caching and were constantly causing performance issues on the server. The site was suspended until such database queries were fixed and then re-enabled. The customer resolved the issues and the site is still hosted on our system.
✍️ Customer Support (james@b..., 📅 ).
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Tommie Allison (-no email-)
⏳ Time Hosted: 1 to 2 years
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😁 Love the tech support, friendly customer service and all the features in the Control panel. Cost is great, no problems in setup. Great hosting service.
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pragma5.net (trident.software@g...)
⏳ Time Hosted: 3 to 6 months
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😠 They can disable hosting in any moment without any notice.

Just send a message:
"WEB HOSTING ACCOUNT DEACTIVATED

I don't know any other reasons than the one noted above, but the president has made a note that you need to find a different hosting company!!!

Is it a reliable company???
🗨 The account was shut down for violating the terms of service and abusing our system.
✍️ Customer Support (james@b..., 📅 ).
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Max Elliot (webmaster@w...)
⏳ Time Hosted: over 3 years
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😁 I've read through some of the remarks left here and having worked for hosting companies I've got to say that some people are giving Bluehost an undue negative rap. Things like advertised uptime are, in fact, referring to overall network uptime, not individual servers. Issues with receiving full refunds are unreasonable. It doesn't matter if you've been hosting a month or a year, if you've hosted, you've received service.

I've been with Bluehost for years and have never had any reason to complain. As a matter-of-fact, working for hosting companies in the past I can say that Bluehost's service and business practices are top notch. I'd recommend Bluehost in a heartbeat...I often do.
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Bryan (shield1@b...)
⏳ Time Hosted: over 3 years
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😞 We've been with Bluehost for over a year now, and I've had accounts with them dating back 3 years. At first Bluehost was a fairly responsive and quality host, however those days are long gone. As it began to grow it fell apart? Especially in customer service, which Bluehost fails so miserably at, they don't even have a customer service department. You end up dealing with their hit or miss tech support or sales, which love you when you sign up, see you as a burden there after. They're the kind of company that leaves you for 30 minutes on hold if you call looking for someone to talk to that even remotely cares that their mistakes and poor management cost you money. Particular mistakes include unannounced changes to the backend hosting software which rendered the site unusable for over a week, frequent slowdown or flat out downtime and failure to notify us of payment for essential services that crippled the site and sent customers elsewhere. They can send me a dozen emails through out [read more...]
🗨 Our customer support department is available via chat/phone/helpdesk 24/7 per day and is based in the USA. All servers and backend systems are kept up to date with the latest software versions and email alerts as well as system notes are posted for users before upgrades take effect.
✍️ Customer Support (james@b..., 📅 ).
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Alex Crooks (alex@a...)
⏳ Time Hosted: 2 to 3 years
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😁 I've been using Bluehost for two years and I'm happy to say that they're my favorite hosting company.

Not once have I noticed any downtime and whenever I've had a problem, their customer service replied very quickly (within 24 hours).

That and the cheap prices make it amazing.
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david t (zerocredibility@h...)
⏳ Time Hosted: 2 to 3 years
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😃 I am reasonably happy with Bluehost. I have several accounts and domains with them.
Customer service is good - they answer at least and you can get to speak to someone. May not be able to help though.

The email seems to be unreachable sometimes - very frustrating, maybe they do software upgrades/maintenance in the middle of the night - which is the middle of my day!

Facilities and tools with Control Panel are good.
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Jennifer (jojojovich@y...)
⏳ Time Hosted: 6 mo. to 1 year
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😠 I've needed to call in multiple times to be able to sign in just to upload things. Sometimes the via-the-cpanel sign in will work, sometimes it won't work, and calling in gets several different answers and I've had it happen where they end up saying they don't know. I've talked to others who've had the same sign-in trouble so it's not just me.

It's hard for me to get past not being able to sign in easily... so unfortunately I need to hunt for a different host I hate to say it; I hate the hassle of moving!
🗨 Issues signing into your account are generally browser specific due to blocked cookies. Our system requires cookies to be enabled for the login session so it can properly handle all of your requests.
✍️ Customer Support (james@b..., 📅 ).
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Crazy Penguin (-no email-)
⏳ Time Hosted: 2 to 3 years
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😠 I had nothing but problems with Bluehost. Excessive downtime, email doesn't work, and you can't even run programs like Wordpress or phpBB forum without gettng cpu overload errors shutting down your site for five minutes each time it happens. Bluehost crams way too many accounts on one server. Webpages load very sssllllooooowwwwwwww.
Out of the 20+ hostng companies I have used, Bluehost is the very worst one. Bluehost isn't just terrible, they are extremely terrible. Avoid Bluehost at all costs.

Read more here: http://www.inetintegrity.com
🗨 The Crazy Penguin is a user who has not hosted with us in years. He still goes around promoting other hosts and placing negative reviews everywhere about us because he had an email issue with his ISP that we could not help him with.
✍️ Customer Support (dan@b..., 📅 ).
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Tran Spospec (transpo_spec@l...)
⏳ Time Hosted: 6 mo. to 1 year
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😁 First of all, there is no such thing as a "perfect" web hosting provider. However, Blue Host comes very close to perfection.

I have used about 7 others in the past 5 years, and none compares in overall performance, quality and satisfaction. My previous was iPowerweb, which is also good, but not quite as good as Blue Host.

Currently I am hosting 3 domains with Blue Host, and I recommend them very highly to others I know who are searching for a reliable provider.

Their customer support team is about the most pleasant and informed as can be expected. I've only had one problem, and they were quick to respond and help me resolve the issue. There has never been any unreasonable downtime experiences.

In summary, Blue Host is a top notch company, with just about everything you could hope to find for both personal and business websites.
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Blake (blakis08@g...)
⏳ Time Hosted: 1 to 3 months
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😁 BlueHost is simply a great host.

I didn't know what to expect when I bought my hosting account (with my free domain!) until less then 2 hours later when my domain was already up.

I guess I am use to NameServer changes taking forever, at least with my last domain that was. BlueHost is a very easy host to use and their features are just as abundant as anyone elses.

Thanks Blue!
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Jullian (jullianawesome@y...)
⏳ Time Hosted: 3 to 6 months
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😠 I still do not know why does this bluehost ,
it is the first time to deal with a professional place that uses luck in their business, it is i needed to change something called cname for one of my domain names ad during my conversation with one of the cs agents he mentioned it will take only 2 hours the i tried to change the cname of another subdomain and the reply again was it will take from 24-72 hours and when i told the new cs agent, how is this last time it took only 2 hours he replied may b last time it was luck that it was done only in 2 hours

i cant imagine that a big hosting company works with cs fortune tellers who are aware that the task will be made in 2 hours then the prophecy comes true because of the luck of the user it is really new concept in dealing with e business everyone should put it in his consideration, how much am i lucky to know how much profit he will gain

Shame on bluehost
🗨 This reviewer is upset that DNS prorogation time is unreliable and handled individually by servers and ISPs. We do not have control over the ISP DNS updates and therefor the user was "lucky" that his name change occurred quickly once and "unlucky" that it took longer the second time.
✍️ Customer Support (james@b..., 📅 ).
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John Quinlan (john@u...)
⏳ Time Hosted: over 3 years
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😁 I have been using Bluehost for over three years and have only ever had one problem when one of their servers blew up, all of my data was migated to another within 8 hours.

I have no problem recommending them to my clients and have had not one complaint from them either.

PS I do not work for them or have any relationship with them at all other than being a customer. When I saw this site I felt compelled to write this glowing report as the other tossers out there such as ipowerweb etc are so terrible that when a company does something well, I feel that it ought to be recognised.
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Manuel (dev@c...)
⏳ Time Hosted: 6 mo. to 1 year
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😁 Simply the best. After having tried with two duds and found this amazing hosting company. Absolutely no complains. Unbelievable customer support. Courteous and fast, even at 2:00AM. Lots of space for low $$. How can they do it? You will feel right at home 10 minutes after you subscribe when their first e-mail arrive.
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Chris (chris@w...)
⏳ Time Hosted: 1 to 2 years
Global rating
😉 Bluehost has much to offer at a really good price but be prepared for alot of downtime, short episodes but frequent. Also, I had a bad experience where the sites I host with Bluehost became completely unavailable. When I called their support team, they told me that my ISP blocked their IP. WHAT THE ?!#% At this point all of my clients' sites were down and my company also. I had to call my ISP and hold forever on the phone and it took hours before I could resolve the issue. Now, although this problem was not directly Bluehost's fault, after 2 hours, I am still waiting for this problem to be resolved while other companies I host with are uneffected. Is all this headache worth the great deal?
🗨 Downtime due to external sources is not something that we can resolve. A great resource for checking the status of your website is: http://downforeveryoneorjustme.com.
✍️ Customer Support (james@b..., 📅 ).
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Shikar (jc@w...)
⏳ Time Hosted: 3 to 6 months
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😠 Bluehost used to be good. Good price and quality. But it looks like now we (the customers) are the victim of their succes. They are not able to handle all the new customers and now the uptime is terrible. Every day I experience that my sites are unavailable for some time. And all the tickets I send in do not help. They just reply that all seems to be ok now. Since the reply takes a few days, most of the time I get the reply my site is up again but the uptime is more like 70-80% than the 99.9% they claim to deliver. So I am looking for a better service provider.
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ssddrr (scott.droege@g...)
⏳ Time Hosted: under 1 month
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😠 This review is as a new Bluehost customer. I've had trouble uploading my website which is to be expected when changing host companies. The problem, though, is that I've had six email exchanges and two phone calls with BlueHost's tech support and each tech support person gives me a totally different reason and solution for the problem. It looks like the problem is finally solved after the eight contact.

I changed to Bluehost from Dreamhost because it was less expensive, but with Dreamhost tech support was right on target the first time I had a problem rather than the eight time. Kind of wish I'd stayed with Dreamhost even though it's more expensive.
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Christina Arasmo (carasmo@g...)
⏳ Time Hosted: 3 to 6 months
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😁 This is the very best host there is. Period.

The service is awesome, the array of features is astounding, the price is low. Wow!

They host Ruby on Rails!!!!

6 add ons for free! Amazing!

They tech guys are US based. 24/7 phone support. Ticket system is organized. Man o man!
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Adam (Adam@I...)
⏳ Time Hosted: under 1 month
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😠 Bluehost is a scam and a fraud...

Boy do I have a nightmare story to tell you, a couple of months ago I was looking for website builder to build a website dedicated to my family I and stumbled upon one called bluevoda, it was a free download, so I naturally took advantage of the offer. Over the course of the next few weeks I proceeded to build my website with this bluevoda and I eventually got pretty good at it. Then I discovered to my novice surprise that I needed something called web hosting. I went to Google and typed in bluevoda and very pleasantly the first thing that came up was a advertisement that said bluevoda web hosting by a company called bluehost, I then proceeded t go to the bluehost site to purchase my web hosting. (this is the very first time I ever purchased anything on the internet. I am 77 years old with 8 grand kids and 14 great grand kids one leg, I left the other leg in Korea during the war. But that is whole different story).

Anyway, I got my welcome [read more...]
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Simon (-no email-)
⏳ Time Hosted: 3 to 6 months
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😠 Bluehost has had numerous issues with there servers/boxes having too many accounts. This causes overload of processes which effects emails, speed, and all control panel usages. Their tools such as SSH is good and all other tools are standard. But if they could figure out a way to lessen the amount of account to one box, this would put there hosting service at the top.

Everyday their servers are overloading during peak hours. The community is starting to be aware of this issue but no action has been put into effect to remedy this by Bluehost.com. I give them a 2 rather than a 1 only because they offer SSH.
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andrew (bbrevolt@y...)
⏳ Time Hosted: 1 to 3 months
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😠 Long Story Short: Bluehost sucks.
As you can tell from the chat transcript I was trying to be as nice as possible for 2 reasons. I wanted a full refund, and the guy is just a peon in the company.

Richie: Welcome to our real-time support area, my name is Richie, how can I help you today?
andrew: Hi Richie, I need to cancel my account and get a refund. I should be entitled to a full refund seeing as how I did not recieve the service advertised as 99.9% uptime, my domain is ********.
andrew: Unfortunately it was much much lower than that. I’ve had serious downtime these past 2 and a half months and it just isn’t acceptable.
Richie: i apologize for that. If your account is under 30 days then we do offer a full refund… after 30 days is a prorated refund
andrew: What about the 99.9% uptime guarantee as advertised here:
andrew: http://helpdesk.bluehost.com/kb/index.php?x=&mod_id=2&root=15&id=234
andrew: I have been down for probably in the 40-50 hours since joining 2 months ago. [read more...]
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angry website owner (-no email-)
⏳ Time Hosted: 1 to 3 months
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😠 31 hours of down time for 865 websites, including mine on august 14-15th 2006. After multiple calls, emails, and posts on their forums (which they deleted, but I took screen shots of all my posts) They finally get the site back up. They advertise 99.9% uptime, but cannot offer it. The customer service was horrible, and I wish I never transfered my hosting to them. Needless to say, I switched and I am just waiting on the nameserver transfer to be completed. Customer service left a nice note saying "if your not happy with the service, leave." Customer service? they advertice "dependable service" and "bluehost specializes in customer
satisfaction"
Um, i'm NOT satisfied at ALL. I read great reviews and that's why I switched, now I'm moving AWAY from bad bluehost.
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sondra jordan (sondrajor@c...)
⏳ Time Hosted: 6 mo. to 1 year
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😉 One of the problems I have with Blue Host is although they don't offer web design services, they still provide names of staff in their company who purport to be web designers - which ofcourse they're not. Or atleast the one i had experience with does not. He was totally clueless about the basics of web design and wasted my money and time for all of four weeks. I say that goes to the responsibility of Blue Host. Since they provide the names, they should take some liability for the results.
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Ian Bamforth (ian.bamforth@b...)
⏳ Time Hosted: 1 to 3 months
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😃 Bluehost provide a fairly good package - providing almost everything you need at a very reasonable price. BE VERY CAREFUL if you wanted spam filtering though - although they provide Spamassassin, they don't let you use sa-learn, so you can't really use it at all.
If you like thousands of spam emails, or don't intend using email at all, Bluehost may be right for you. They have an excellent selection of pre-installed tools for you, masses of disk-space, and the reliability has been good so far.

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