aspnix.com negative review #15673 by Suresh (suresh23@y...) on 2011


aspnix.com got a negative review on and one official response on
aspnix.com
aspnix.com
1550 Larimer St #513
Denver , CO 80202
US
☎ Phone +1-303-5520227
Customer review #15673
1/10
Suresh ( suresh23@y... )
Time Hosted over 3 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
Aspnix.com was good 2 years ago, but now days they have integrated some kind of RBL system which doesn't allow you to send emails from outlook or any other client based application; if your ISP ( internet service providers / broadband providers) IP Address is under blacklist).

Before buying hosting or email services with aspnix.com you first visithttp://multirbl.valli.org/ and check, if your Internet Service Providers IP address will be under any single blacklist then you can't send email from outlook. And in truth none of of ISP providers can offer you white-listed IP address, it means that if you're going to buy the services from the aspnix.com then you can't send email from outlook to your client or to any person.

Also now days their support ticket get closes without any proper or sometimes without any response.

Hope that the founder of this company will take any initiatives and will look into this kind false rule integration on their smtp server or firewall. In this company the founder is extremely gentleman but the services and rules which they have implemented on their email server sucked the reseller and their users.
This review is inaccurate. If you are listed on 1 blacklist it does not mean you cannot send mail. We check several lists to confirm the reputation of the sender to protect our mail services from spammers, or users who are victims of malware, viruses and spyware.

99% of customers will not have an issue with the tactics we have in place to stop negative behavior of mail senders.

We are very unhappy to hear that you had issues with sending mail, however note that our servers and services are very stable!

Thank you!

Marketing representative (ASPnix Anaxa - info@aspnix.com, ).

66 out of 74 users found this review to be helpful!

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