Apt Host negative review #4625 by Ronald on Apr 2009
Apt Host got a negative review on
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Ronald ( -no email- )
I have been with Apthost for 3weeks now. WORST hosting company on earth! My first 3days with them
they had harddisk problems it took them 3days to fix that. Then i could setup my account everything
worked fine for two weeks (except for ffmpeg wich generates alot out of sync videos) and yeah totaly
NO support it takes them 3days to respond to a ticket if they reply at all. Live chat isn't worth
anything because even if you want to upgrade (wich i wanted cause i wanted to upgrade and switch to
another server) they can't even help you. Live chat is totaly NO support at all, the only thing they
say is "please hold" and then you can wait 20hours for no response.
Live chat is worth nothing, and ticket support if any reaction at-all is totally off-topic and/or a
couple of days later.
After two weeks something happened to server again and data of 4days are lost and the server was
down for 5days. My main account had been fix after those 5days but the 4addon domains i had with
them havn't been fixed to this date (also posted a ticket about it again with a total off-topic
response).
After all this mess i submitted a ticket that i was totally unhappy with the hosting cause losing
atleast 20hours of hard work isn't fun, 10minutes after that ticket my account had been
terminated... LOL. At this moment all i want is my money back, i'll give an update if they give any
money back cause i'am only with them for 21days now and they say they have a 45day money back.
Stay away i warned you.
they had harddisk problems it took them 3days to fix that. Then i could setup my account everything
worked fine for two weeks (except for ffmpeg wich generates alot out of sync videos) and yeah totaly
NO support it takes them 3days to respond to a ticket if they reply at all. Live chat isn't worth
anything because even if you want to upgrade (wich i wanted cause i wanted to upgrade and switch to
another server) they can't even help you. Live chat is totaly NO support at all, the only thing they
say is "please hold" and then you can wait 20hours for no response.
Live chat is worth nothing, and ticket support if any reaction at-all is totally off-topic and/or a
couple of days later.
After two weeks something happened to server again and data of 4days are lost and the server was
down for 5days. My main account had been fix after those 5days but the 4addon domains i had with
them havn't been fixed to this date (also posted a ticket about it again with a total off-topic
response).
After all this mess i submitted a ticket that i was totally unhappy with the hosting cause losing
atleast 20hours of hard work isn't fun, 10minutes after that ticket my account had been
terminated... LOL. At this moment all i want is my money back, i'll give an update if they give any
money back cause i'am only with them for 21days now and they say they have a 45day money back.
Stay away i warned you.
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