Allreseller negative review #4323 by Stephen Conklin, Jr. (sgc@p...)
Allreseller got a negative review on
Allreseller
allreseller.com is inactive, but is redirected to netfronts.com
PO Box 211
Wilbur , WA 99185 US
☎ Phone +1 509 6475780
📧 sales@a...allreseller.com is inactive, but is redirected to netfronts.com
Stephen Conklin, Jr. ( sgc@p... )
Hello,
I thought I should get on here and help set the record straight. I've already filed a Rip Off Report, but then I saw this thread and thought it was an appropriate place to comment.
I wanted to try AllReseller.com so in Dec. 2008 I signed up for what I believed to be a month-to-month / pay as you go plan. I paid the initial 8.95 for the first month, then decided I wanted to cancel before the end of the month. I contacted them, Nathan asked why I wanted to cancel and I told him I just wasn't interested in trying to switch everything over after trying their services as I found them to be a bit slow and customer support is flakey at best. Every time you contact them with detailed information about your problem, they seem to give you the shortest one line answer imaginable, and of course it does not address any of your concerns.
So I thought I had it cancelled and guess what - I get a bill in January. No problem I thought, I'll just "not pay it" and that non-payment will cancel the account I already tried to cancel. Simple enough, I thought, but then PayPal sent me an email saying the subscription payment to AllReseller in the amount of $16.95 (double the initial month) has been paid.
What??? Has been paid? I never authorized this and what is a subscription payment? I had no idea what the hell was going on. I contacted AllReseller again to complain that I had cancelled and now I am getting billed and charged for a second month anyway? I requested a cancellation once again, along with a refund, and of course I was completely ignored this time. I received a default letter saying my ticket was being reviewed on January 22nd and never heard anything more than that.
February comes around and guess what - same thing happened - I got billed and once again, AllReseller extorted another $16.95 out of my PayPal account. This time I contacted PayPal and they explained to me about the subscription payments which I never knew existed until this crap with AllReseller began. They told me how to cancel the subscription within PayPal, so I did, but low and behold, AllReseller must have re-initiated the subscription because I got billed a third time in March. I went back into PayPal and cancelled the subscription once again, and I will be in there one the last day of March to make sure it didn't get set up again.
Of course, I contacted AllReseller requesting a refund for the past 3 months where money was extorted from my PayPal account without my authorization, and guess what AllReseller had to say this time:
"i dont show any charges incoming , i do show you got refunded"
That is it - no name, no nothing else and there was definitely NO REFUND ever given to me.
I've contacted them about a dozen times now and only ever got about 2 responses back. I'd really be concerned if they were in fact my web host provider because the way they've handled this situation with me has led this incident to become the worst experience I've ever had with any company anywhere in the world, ever. Now I've been left with no choice but to post my story all over the web anywhere anyone is talking about AllReseller in an effort to help protect others from becoming victims themselves.
They are sneaky, they set up payments to be extorted from you without your authorization, and they make it very difficult to learn about them and how to cancel those subscriptions, and when you finally do figure out how to cancel it, they reinstate it and bill you again anyway, try to contact them for help, there is no telephone number and they give you vague responses when you email them which offer no help at all. And of course, I am still waiting for the $50 or so dollars they stole to be refunded to me. Thanks AllReseller.
I thought I should get on here and help set the record straight. I've already filed a Rip Off Report, but then I saw this thread and thought it was an appropriate place to comment.
I wanted to try AllReseller.com so in Dec. 2008 I signed up for what I believed to be a month-to-month / pay as you go plan. I paid the initial 8.95 for the first month, then decided I wanted to cancel before the end of the month. I contacted them, Nathan asked why I wanted to cancel and I told him I just wasn't interested in trying to switch everything over after trying their services as I found them to be a bit slow and customer support is flakey at best. Every time you contact them with detailed information about your problem, they seem to give you the shortest one line answer imaginable, and of course it does not address any of your concerns.
So I thought I had it cancelled and guess what - I get a bill in January. No problem I thought, I'll just "not pay it" and that non-payment will cancel the account I already tried to cancel. Simple enough, I thought, but then PayPal sent me an email saying the subscription payment to AllReseller in the amount of $16.95 (double the initial month) has been paid.
What??? Has been paid? I never authorized this and what is a subscription payment? I had no idea what the hell was going on. I contacted AllReseller again to complain that I had cancelled and now I am getting billed and charged for a second month anyway? I requested a cancellation once again, along with a refund, and of course I was completely ignored this time. I received a default letter saying my ticket was being reviewed on January 22nd and never heard anything more than that.
February comes around and guess what - same thing happened - I got billed and once again, AllReseller extorted another $16.95 out of my PayPal account. This time I contacted PayPal and they explained to me about the subscription payments which I never knew existed until this crap with AllReseller began. They told me how to cancel the subscription within PayPal, so I did, but low and behold, AllReseller must have re-initiated the subscription because I got billed a third time in March. I went back into PayPal and cancelled the subscription once again, and I will be in there one the last day of March to make sure it didn't get set up again.
Of course, I contacted AllReseller requesting a refund for the past 3 months where money was extorted from my PayPal account without my authorization, and guess what AllReseller had to say this time:
"i dont show any charges incoming , i do show you got refunded"
That is it - no name, no nothing else and there was definitely NO REFUND ever given to me.
I've contacted them about a dozen times now and only ever got about 2 responses back. I'd really be concerned if they were in fact my web host provider because the way they've handled this situation with me has led this incident to become the worst experience I've ever had with any company anywhere in the world, ever. Now I've been left with no choice but to post my story all over the web anywhere anyone is talking about AllReseller in an effort to help protect others from becoming victims themselves.
They are sneaky, they set up payments to be extorted from you without your authorization, and they make it very difficult to learn about them and how to cancel those subscriptions, and when you finally do figure out how to cancel it, they reinstate it and bill you again anyway, try to contact them for help, there is no telephone number and they give you vague responses when you email them which offer no help at all. And of course, I am still waiting for the $50 or so dollars they stole to be refunded to me. Thanks AllReseller.
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