3ix negative review #3240 by Les Monday (l_monday@s...) on Oct 2008


3ix got a negative review on
3ix
Domain Privacy #1350, 5715 Will Clayton
Humble , TX 77338
US
☎ Phone +1 866 999 4349
📠 Fax +1 866 999 5349

3ix.org is inactive, but is redirected to hostfast.com
Customer review #3240
1/10
Les Monday ( l_monday@s... )
Time Hosted 3 to 6 months
Global rating
Features
Price / Cost
Customer Relation
Control Panel
3ix must be the worst hosting company in the world I went with them 6 months ago and straight away had major connection problems, tried to ring them, answer machine “leave your telephone number and name and well get back to you. Never ever did. Tried live chat most of the operators do not know what they are doing (told me they could see my site at their end) took me 2 days to get hold of someone that did and was told they had to reset the something or other. This happened quite a number of times with loss of service for hours. Monday I lost both my site and email contacted 3ix by live chat told it would be up and running within 2/3 hrs. Since then its not been working, that’s 3days now with without service and being fed excuses from it’s a virus, changing the server, it running but its got to perpetrates the internet, again 3 hrs and still not working here is the chat from 3ix when I tried to get them to change server tonight
You are now connected.
LiveHelp: Welcome to 3iX live chat, my name is Shawn, please hold for a moment, I am reviewing your question.
LiveHelp: I understand your situation. But the account can not be moved till the server is up. We have informed our techs about the server not working again. They have rebooted it and it should be up within an hour
Les: I keep getting this type of message from 3days ago but it still not working
LiveHelp: it was working. just 2 hours before it went down again
Les: yes but this is no much use to me as its now 3days and still not available and I keep getting messages about virus's, rebooting in 3/4 hrs and still not working waiting for the system to go through the internet.
Chat session has been terminated by the site operator
“This has never happened before” when I spoke to an operator about my losing the site when they did not know what they were doing.

So you pay’s your money and takes your choice.

But be warned, not helpful, yes they are cheap, not working on a regular basis.
Stay well away, seems to be run by amateurs. Pay more and get a reliable service

88 out of 95 users found this review to be helpful!

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