3Essentials negative review #12615 by Vicky Tang (vicky@v...) on 2010


3Essentials got a negative review on
3essentials.com
3Essentials
2300 Gateway Center Blvd, Suite 101
Morrisville , NC 27560
US
☎ Phone 1-800-706-2908
Customer review #12615
1/10
Vicky Tang ( vicky@v... )
Time Hosted over 3 years
Global rating
Features
Price / Cost
Customer Relation
Control Panel
I have been with 3essentials for more four years, it is the worst experience ever! I've not been able to receive emails in my inbox for more than a year, and I'm not able to access my email account when I'm overseas, whether it's in Japan, China, US or in any of the countries in Europe, and I've been writing to them for more than a year asked for help, they practically ignored it. I had to set up another account for forwarding all the emails, oddly enough all the emails arrived in my forwarding address, but many are still missing from my inbox with 3essentials. Not to mention the poor customer service I received from their tech stuff. I wrote a complain letter to their customer service, not even heard a reply from them on my complain letter. The tech manager wrote me back trying to solve the problem, without apologizing for all the inconvenience that their inadequate service has brought. I'm so fed up with them, and will for sure change a hosting company ,and will never ever recommend this company to anyone on earth! A company like this should be refund the money I've paid for. www.3essentials.com sucks.

87 out of 96 users found this review to be helpful!

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