000webhost negative review #18519 by leosil (leosil@h...) on Dec 2011


000webhost got a negative review on
000webhost.com
000webhost
61 Lordou Vironos Street
Larnaca 6023
CY
Customer review #18519
1/10
leosil ( leosil@h... )
Time Hosted 3 to 6 months
Global rating
Features
Price / Cost
Customer Relation
Control Panel
Started Great but ends very Bad

I will tell you here the experience I had with 000webhost free service.
At first time it was great, I installed wordpress and a WP template for some friend that is photographer and wanted a website. All the features worked great, it was very faster the service. You don't have autoinstaller, but is ok because you can do it manually (it is not a big deal).
The bad things started later.
- Once we found we haven't the database. They moved web sites to other servers, so our database (mysql) was empty. After some support tickets we recovered it.
- The big problem was a few days ago when they suspended us the account because a term of service violation "Suspended (Account sent more than 1000 email messages and only gets 0 visitors per day. This overloads our mail server. If you need to send more emails and to get your account re-activated, please upgrade to our premium UNLIMITED hosting". We don't have idea why this happened, we don't have emails in 000webhosting.
We CAN'T ACCESS to any feature from the Control Panel, to make a backup of the website. Also the ftp not shows our data (it is empty , just the root).
So, the only solution they provide us was to upgrade to a payed account, not just for the service, TO RECOVER OUR DATA!!

74 out of 82 users found this review to be helpful!

LeoSil ( leosil@h... ) review | theweirdgeek ( private@p... ) review