Zenutech review0 user reviews, 0 testimonials, 9 products, 0 promotions, 1 social account, 1233 domains, Alexa #1216975, listed 2005 (#2851)
Founded in June 2002 by Computer Science majors Pierre Grandmaison and Brad Touesnard, Zenutech is a quality web hosting company based in Fredericton, New Brunswick, Canada.
By focusing on providing the industry's highest-level technical support while maintaining a community feel, Brad and Pierre aim to set Zenutech apart from other web hosts in the service arena. Combining their quality web hosting and premium technical support Zenutech provides a solid platform for E-Commerce web hosting.
Our success depends on our customers. Customer Satisfaction is very important. We take the time to listen to our customers' requests to ensure optimal quality of service. We understand how important repeat-business is and we do everything we can to satisfy our clients. We focus on providing quality service. Our servers use top-of-the-line hardware. All of our client servers have SCSI hard drives equiped with RAID configuration. They are outfitted with dual processor architecture and a minimum of 512 Megabytes of DDR SDRAM. Our servers and network connection are extremely reliable. If for any reason a hard drive or processor fails, the controllers pick it up instantly and the server continues to run smoothly.
Green Web Hosting
We are very passionate about protecting the environment and committed to improving the sustainability of our business.
* Renewable Energy
Our servers are colocated at a datacenter in Montreal, Quebec which is supplied power by Hydro-Quebec. Hydro-Québec currently uses water to generate 97% of its output.¹ Compared to coal-fired power generation, hydroelectric power generation produces only a minute fraction of the greenhouse gases. Hydro-Québec also draws a small amount of power from wind and biomass sources.
So almost all of the power drawn by Zenutech's equipment is from a source that contributes very little to the greenhouse effect.
* Reusing Hardware
Since we started in 2002, we have yet to retire a single server. Instead, we re-purpose them to an assignment that requires less computing power. In fact, the two original servers we had when we began are being leased to dedicated server customers who were looking for a budget server.
Reusing hardware is a big part of our strategy to keep our operational wastes to a minimum and reduce our landfill contributions.
* Office and Commuting
We have changed to energy efficient light bulbs. We also heat or air condition only occupied rooms to save much wasted energy. Some of our employees have also adopted cycling and public transportation as a means of getting to the office.
Top 10 Reasons Why
We are committed to separating ourselves from other web hosting companies by providing superior service in areas that we know are most important to our customers.
1. In-House 24/7 Toll-Free Tech Support
Time and time again our customers are pleasantly surprised with the commitment we've made to quality technical support. Any time, day or night, weekend or weekday, our toll-free number will connect you directly with an experienced professional in our Fredericton, NB office. That's right, unlike many web hosting companies, we don't outsource support!
We normally respond to e-mails within 1 hour during daytime hours.
2. 100% Canadian Owned and Operated
Zenutech was founded by Canadians and is currently owned and operated by Canadians in Canada. Our organization literally stretches from coast-to-coast, with our main office in Fredericton, NB, our servers are co-located in Montreal, QC and another office in Vancouver, BC.
We believe strongly in contributing to local business and the Canadian economy, which is why we purchase all* of our services from Canadian owned businesses.
3. Fast and Reliable Network Backbone Connection
Offering only premium BGP4 network backbone connection out of Montreal, Canada, Zenutech ensures that it is committed to providing the fastest, most reliable bandwidth.
4. Competitive Plans and Prices
If you focus only on disk space and data transfer when comparing Zenutech with competing web hosting companies, it may appear that the other companies are offering packages of greater value. However, if you read the fine print, there are often stringent restrictions on disk space and data transfer usage.
Zenutech offers a generous (rather than ridiculous) amount of disk space and data transfer at a competitive price and tops it off with incredible technical support and quality of service.
5. Quality Servers and Network Hardware
We purchase only quality Dell™ PowerEdge servers directly from Dell™. For over 4 years now we have been using Dell™ servers and have been very impressed with the hardware quality and support.
As for routers and switches, we rely only on the best from Cisco Systems, Inc.
6. Secure Server Software
Zenutech's highly skilled staff is actively involved in the security community and stays up to date with security bulletins and vulnerability alerts. We are committed to ensuring the latest patches are applied to all of our server software as soon as they are available.
7. Solid SPAM/Virus E-mail Filtering
Two of the most annoying things on the internet today are SPAM and Viruses. Zenutech has deployed SpamAssassin for filtering SPAM and ClamAV for blocking e-mail viruses. SpamAssassin and ClamAV are two of the best products for blocking unwanted and malicious e-mails and have proven to be very reliable.
8. Daily Backups and Monitoring
Mostly every web host claims to have daily backups and monitoring, but often they do not. Zenutech backs up all customer files to a secured server on our internal network, allowing easy restoration of files in the event of data loss.
Zenutech also monitors servers daily for unusual activity that could decrease performance and impact other customers on the same server.
9. Hardware Upgrades
Many web hosting companies will stick you on a server and never upgrade it for as long as you are a customer. Zenutech upgrades its servers when necessary to maintain high server responsiveness and ensure customers do not notice any decrease in performance of their web sites.
10. Satisfaction Guarantee
Our main focus is to impress our customers with quality of service and support. If you are not happy with your service within the first 30 days for any reason at all, you may take advantage of our 30-day money back guarantee. We do welcome any feedback you may have so that we can further improve our services to you.
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