ZAP-Hosting review

6 user reviews, 0 support responses, 0 testimonials, 3 products, 0 promotions, 2 social accounts, 451 domains, Alexa #86581, listed 2014 (#19606)

Most Recent Customer Reviews

-anonymous- (annie_de@y...)
Time Hosted: under 1 month.
Global rating
HORRIBLE customer service. Was promised instant installation but it was not done, even after I talked via instant chat with one of their reps. (BTW: don't do this. They all speak German and are using Google Translate to talk to you. He couldn't understand me and wrote back almost nonsense in broken English.) It took an angry email demanding a refund 24 hours later to get anything done....and even then, the server was not working correctly. Techs / CS reps take forever to get back to you and they just don't seem to really care once they have your money. Totally not expecting to see any money back from these scoundrels and cheats. I'll find someone else to host my project.
-anonymous- (-hidden-) / cant disclose
Time Hosted: 1 to 3 months
Global rating
never seen anything like this in my life . and if you look at the rating i'm giving i don't mean this in a good way . not disclosing my identity here because these guys just close your account or suspend your servers without prior notice . Talking from my own experience here .

Maybe you can use them for abslutely non critical things that are really cheap , so it doesn't hurt too much when they steal your money .

Rude employees too .
Theres a telephonenumber on their website , don't bother calling as it cuts of after 0.1 second in the call .

Some companies think they can operate above the law , and zap-hosting is definately one of these .
-anonymous- (-no email-)
Time Hosted: under 1 month.
Global rating
Zap Hosting is simply the worst company I've ever experienced. They were recommended for FiveM servers so I signed up. After the Euro to USD conversion and a foreign transaction fee, I was in. The server took about 10 minutes to actual set up. Within that time, I realized their control panel was absolutely horrible and their site/communications were a large mix of English and German, frequently hard to understand. Within 15 minutes of my order, I politely requested a refund, citing their panel was confusing and hard to understand, not to mention it was in Germany. They refused and would only provide a credit to order MORE services with them, which completely nullified my reason for cancelling. I disputed the transaction with PayPal and won the dispute without ever hearing another word from them - even in the PayPal dispute, yet they continuously sent me German emails about a service that was suspended due to my dispute. Day after Day I got fully German or German/Engrish emails for a [read more...]
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Listed and verified since 2014
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Overview

Services: Web HostingDomain Registration

About ZAP-Hosting

Offer to rent from Gameserver, Teamspeak 3 Server, Webspace, vServer and Rootserver products. Support takes place via Teamspeak, chat, telephone, ticket system and a forum.

Offering:
Rent a VPS
- Linux vServer
- Windows vServer
Rootserver
- Linux Rootserver
- Windows Rootserver
- FreeBSD RootServer

Webspace, Plesk & Domains

Special pages


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Website research for ZAP-Hosting on November 30, 2017 by WebHostingTop

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PlansWebsite Products

Shared - Linux Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
SmallfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Western Union, Bitcoin
Control Panel : Plesk
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
Hosted domains : 1
Free domains : 0
Dedicated IP's : 0

Webspace Small:
- 10 E-Mail accounts
- 10 MySQL databases

Using the popular tool Plesk 12 as a control panel allows you to easily administer databases, e-mail boxes, FTP accesses and many more. You can also install common CMSs such as Wordpress [...]
Plan URL : https://zap-hosting.com/en/webhosting-rent-a-webspace/
1.03/mo. VAT 20% inc.500 MB SSDunmetered 0 / 1
XtraXtraLargefeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Western Union, Bitcoin
Control Panel : Plesk
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
Hosted domains : 1
Free domains : 0
Dedicated IP's : 0

Webspace Small:
- 100 E-Mail accounts
- 100 MySQL databases

ZAP-Hosting Software & Support

Depending on the size chosen, you can create as many e-mail addresses as the package allows. These are directly active and can be reached either via [...]
Plan URL : https://zap-hosting.com/en/webhosting-rent-a-webspace/
9.37/mo. VAT 20% inc.20 GB SSDunmetered 0 / 1
Virtual Dedicated - Linux Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
RootserverfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Western Union, Bitcoin
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat
RAM : 8000 MB
CPU : 4 Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Intel Xeon X5670 2,93 GHz / Core DDR3 Memory
1x 8 GB Ram (8 GB)
Disk space 60 GB SSD NAS
100 Mbit/s up/down
Traffic Flatrate fair use

Operating System
Debian 8.5 64bit
CentOS
ubuntu

Full access via SSH, updates can be installed using just a [...]
Plan URL : https://zap-hosting.com/en/rent-a-linux-rootserver/
17.61/mo. VAT 20% inc.60 GB SSDunmetered 8 GB / 1

Contact information is managed by zap-hosting.com representatives service@z..., webmaster@z..., admin@z..., support@z..., sales@z..., contact@z..., info@z... [login] Claim this businessCreate a free account to manage zap-hosting.com listing!

Web stats

Owner: ZAP-Hosting GmbH & Co. KG
Web Site Title: Günstige Server mieten - ZAP-Hosting.com
Website Description: Dein Server Anbieter in gewohnter Qualität mit DDoS Schutz und zahlreichen Zahlungsmethoden. Gameserver, vServer, Rootserver, Ts3 Server und mehr!
Targeting: Germany, United States
Statistics
Site in business since:
Links to the site: 787
Details for https://zap-hosting.com/en/
Website DNS: josh.ns.cloudflare.com => 173.245.59.126 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
edna.ns.cloudflare.com => 173.245.58.109 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
MX::mail.zap-hosting.com => 134.255.219.31 ( Frankfurt am Main ) / Dennis Rainer Warnholz Trading as active-servers.com
Server Software: cloudflare
Website FIRST IP: 104.25.52.113
IP Location Country/State/City: United states / Arizona / Phoenix - see top providers in United States, Arizona
ISP Name / ISP URL: CloudFlare Inc. / cloudflare.com
Website Extra IPs: 104.25.51.113 ( Phoenix, Arizona ) CloudFlare Inc. - cloudflare.com
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Social Networks

No official account on Linkedin yet!
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https://zap-hosting.com/de/blog/  Using Wordpress version 4.9.3. Blog added on 2015 Sep, with total 34 articles, language de-DE. Latest post on May 25, 2018
http://community.zap-hosting.com/forum/index.html

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ReviewsCustomer Ratings

The quick stats of ZAP-Hosting profile shows a note average of 1 out of 10, counting 6 opinions. (few listed on the top of the page)
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-anonymous- (sadylane54@o...) / ???
Time Hosted: under 1 month.
Global rating
Hosted a fivem gameserver with them and it was utter dogshit, no mod support, staff there were RUDE and said it was my fault their server did not work. do not use this host if you want your money stolen
-anonymous- (dfkasdfsd3@g...)
Time Hosted: under 1 month.
Global rating
HEADS UP.
DO NOT use ZAP HOSTING to host your game. I signed up last weekend, and it was never connected. I contacted them within an hour or so after purchase to cancel and get a refund, which we were able to get seeing as we cancelled within the 5 day period. They have now stopped responding to me.
After more research they are a shotty company their servers are always down or just do not get connected, never get responses from customer service etc.

AVOID AVOID AVOID
-anonymous- (sebastianrotz@g...) / torme.eu
Time Hosted: 3 to 6 months
Global rating
Vorsicht bei der Einzahlung von Guthaben. Obwohl es nirgends in den AGS steht, wird Guthaben auch nach eienr rechtswirksamen Kündigung einfach einbehalten. zap hat eine sehr seltsame Rechtsauffassung. Dort bekommt man auch erklärt das etwas nicht strittig ist obwohl man sich mit ihnen im Streit befindet. Ein beispiel wo Ahnungslosigkeit zu Rechtsbrüchen führt. aber vieleicht ist es auch einfach dreistigkeit und unverschähmtheit geld ein zu behalten das einem nciht zusteht. Wer unbedingt das risiko mit Zap eingehen will sollte ncihts im Voraus bezahlen!

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