X7 Hosting review18 user reviews, 0 support responses, 0 testimonials, 0 products, 0 promotions, 0 social accounts, Alexa #5686907, listed 2009 (#12123)
Most Recent Customer Reviews
Any time I have found a bug and submitted a ticket they immediately close. I have to fight with them for months to get them to actually fix anything, even after I show them while on a concall that the bug is real. They have their own mail front end, and they tried to be similar to yahoo mail in some ways but just do not get how to implement software and there support is the worst of any company in any field that I have had to deal with.
I tried to move my domain to network solutions but they could not get my server up and running. They were bad but not as bad as x7 hosting. If they could have figured out how to get my server going I would have switched.
Anyways, Feb 28, 2017 I get an email saying that I will be switched to the upgrade mail server. Problem was they upgraded everyone before the email went out. This new mail program is garbage. Every aspect of the program is broken and functionally a down grade from the previous. This program was poorly defined, not compatible [read more...]
Beware… even after you cancel service with horribly run company, they will charge your account. So be sure to check it regularly. They send you fake renewal bills seeking your new account information and threaten to cut off your hosting services. Ignore the emails. Don't give them anything. They are thieves!
Too Costly, Lack of Technical Support, Unprofessional behavior towards customer, Disinterested in providing customer satisfaction. Broke my site and then walked away from me.
About X7 HostingX7 Hosting offers website design, development, Internet marketing, web hosting, domain registration, and ecommerce. Our goal is to provide outstanding service at an outstanding price. At X7 Hosting, we are able to price our services far lower than most large development firms by keeping our costs low while maintaining our high standards of quality and commitment to you, the customer.
With many years experience in the complex world of Information Technology, X7 Hosting saw a need for web-based solutions focused on one thing: ease of use. We will help you create the Internet presence your business needs to be successful in and, most importantly, grow with the digital revolution.
We believe that our ability to establish and maintain long-term relationships with our customers, and differentiate ourselves from the competition, depends significantly on the strength of our customer support and staff. Consequently, X7 Hosting values frequent communication with, and feedback from, our customers in order to continually improve the quality of care provided by our customer service representatives. In addition, it is the goal of our customer service center to provide dependable and timely resolutions of customer inquiries, 24 hours per day, seven days per week. Feel free to browse through our services and contact us at 1-877-298-2375 for a FREE consultation.
Our Services Include:
Domain name registration
We register, renew and transfer domain names through a quick and user-friendly registration process on our website www.X7 Hosting.com.
Webhosting and maintenance
This service is offered because it allows for a complete packaging together with other services that X7 Hosting offers. Moreover, in order to empower our customers to establish their Web presence and drive its success, we offer the many value-added products and services such as FREE spam filtering, website templates and enhanced email with SyncSuite.
Website design and development
The service that we offer to businesses is modeled after the service that larger Web development firms offer Fortune 1000 companies, in the sense that it is completely customized and unique to each individual client.
Website marketing and analysis
After we build a website for a client, or a new client introduces us to their pre-existing site, we can then offer our marketing services. As Website Experts, we can analyze and test a website based on an established set of standards that account for the website's aesthetic value, scalability, functionality, ease-of-use, and customer demographic. After an analysis has been made, we then explore and present a detailed list of the most efficient Internet marketing tools and methods available to them within the constraints of their budget. This type of service is pertinent to our company given the fact that a very large percentage of small businesses are on a tight budget and can only afford to take advantage of marketing efforts that are targeted directly at their desired demographic.
Our Webhosting Data Center:
Our state-of-the-art data center was built to genuity standards. We use four North American points of presence to ensure reliability. The main center is an 80,000 sq. ft. Intelligent Internet Data Center, located in Toronto, Canada, with a capacity of more than 35,000 servers — built to grow with your business.
Our multi-level approach to security ensures all of your systems and applications operate in a safe and reliable environment. The center provides top-level 24x7x365 perimeter security including video surveillance, biometric and card-key access, and 24-hour on-site security.
Our Webhosting Platform:
Our web server clusters are bundles of hardware, operating systems, and applications integrated to host and serve business-critical web applications to users worldwide. We ensure that the hardware, software and network infrastructure to support websites are optimized for speed and efficiency and robust enough to handle the peaks and valleys of customer demand.
Our servers are protected with software-based firewalling at source and destination addresses, and source and destination ports. Our systems are secured using the latest security methods including router access list filtering on inbound carrier feeds and firewalling at the SYN level on internal devices. Security systems, including firewalls, are tested on a monthly basis. We use security scanners that are automatically updated instantly with the latest exploit/DOS check codes. This provides us with an accurate and detailed report on our systems.
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Just less than a year ago, Hostopia itself was acquired by Deluxe Corporation for about $124 million Canadian.
According to the press release, the sale allows CI Host and Cassiopeia Internet to "focus on their managed, dedicated and colocation hosting for their mid and large market enterprise customers while ensuring improved services for the accounts to be acquired by X7 Hosting."
C I Host, which celebrates its 13th year in the industry next month, has traditionally focused on the small and medium business market.
However, with the return of company co-founder Erin Bullock in August as executive director of business development, C I Host has made significant changes to its business strategy, concentrating more on the enterprise market.
"We believe that focus and ... [search all x7hosting.com news]
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|(1 = 5.56%)|
|(17 = 94.44%)|
We had trouble for years with everything from guestbook not working to inability to retrieve email. Opened ticket, chatted, emailed, called, they always said problems were with us and never solved anything. Prices way out of line for today's hosting. Migrated our site to Amazon, notified we no longer were using their services. Billed us anway. Fortunatedly, I had changed my credit card. Called them, emailed 3 times, still attempted to bill until the 10 days were up. If I hadn't changed my credit card, I doubt I would have ever recoved the fraudulant hosting charge.
***Waiting for an agent to respond***
*** Chat Session Opened ***
You are chatting with HelenP.
HelenP: Hello Hari. You have successfully connected to your technical services operator. Please wait one moment while I verify and review your information.
HelenP: Please be advised to contact our Billing departmetn as only they will be be able to provide you with valid and up-to-date information regarding your issue as well as assist you in resolving it. Do you need their contacts?
hari: This is what i received on June 10, JuliaG: I have notified our Billing team by email to assist as soon as possible, please wait for response from them
hari: So...if you cannot talk to your own colleague..how can we ?
hari: what happened here? are you guys trying to do some fraud business?
HelenP: they work on another shift and for this reason I have no ability to send this information directly
HelenP: you may try emailing to our support account and I will forward your email to them, probably [read more...]
They keep sending me a bills even I stopped using the service.
If they got setup right, hosting is not to bad. I moved my to different provieder because they tried to charge me $180 for service charged $60 by others. I do not recommend them or CI Host (I have a feeling that they are old bad CI Host in new cloths)
The billing period begins on 2010-03-03 and ends on 2012-03-03.
Your credit card was declined for this amount on 2010-03-03.
Please contact X7 Hosting to update your credit card information, or use the following online credit card update application.
If we have not received your payment within 10 days of your
account's expiry date, your web hosting service will be suspended.
Please contact usif you have any questions or concerns.
What will be next at X7 Hosting ... Will it become X8 Hosting or India7 Hosting with another migration of all of their web sites to some obsure place on the other side of the planet so they can blame their problems on rebalancing the magnetic poles of the earth? I don't know and I don't care, [read more...]
All they can say is closed... All the problems presented....tickets were made. Not one problem was resulved and all they would say is closed.
Then X7hosting took over cihost accounts and the disaster began.
I use NetObjects fusion for my website and was only able to upload intermittently. X7 could not solve the upload issue and said it was not their problem. I told them there was a problem with their servers and they didn't want to hear it.
I could not wait for X7 to solve their problems that they refused to acknowledge so I transferred to BlueHost and have had no problems to date. More proof that X7 is screwed up.
Stay away from X7 hosting. Their service stinks. Their control panel is rudementary. They don't have tutorials. Phone help is nonexistent.
Good techical support with good reponse time and the same applied for the billing.
The nightmare begun with the migration to X7Hosting ... Completly new package, new rules, new webtransfer limits etc etc ...
I had a lot of unlimited features with my old CIHost account (like bandwidth, mailboxes, ...). Everything is now limited but for the same price !!!
I'm fighting with X7Hosting for more than 2 months now ... Because I don't accept that they had reduce my package contents without my agreement and for the SAME price thant my fully featured CIHost account.
The only reply type I got so far was "Sorry, we cannot do unlimited webtransfer, unlimited mailboxes, ...).
They have increased the number of mailboxes/aliases from 50 (what a joke I had unlimited mailboxes) to 1000 ...
I'm waiting a answer (for more than 3 weeks) regarding the pricing, my MSSQL databases, ...
I can't spend [read more...]
If you are interested in joining a class action on inappropriate handling of your account by CI Host & X7, contact me at drmalhotra @yahoo.com
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