West Host review15 user reviews, 0 support responses, 0 testimonials, 16 products, 0 promotions, 5 social accounts, 11547 domains, 31137 hosted, Alexa #138481, listed 2005 (#2271)
Most Recent Customer Reviews
Notice the previous reviews for Westhost. The earlier the review, the better the review. The later reviews including mine are all bad. There is a reason for this.
I started with WestHost in 2000. Yes 15 years ago. I have now moved all of my domains and my hosting account to another company after 15 years of doing business with Westhost. Constant and repetitive server issues leading to down time. Inconsistent and unhelpful customer service. A billing department that is unable/unwilling to handle changes promptly. None of these issues or problems were present before Westhost was purchased by the UK2Group in 2009. Prior to 2009 I actually referred at least 8 new clients to your company. I surely regret doing that now. Westhost has slowly devolved into a dead company walking over the past 5-7 years.
"AVOID www.westhost.com/ AT ALL POSSIBLE COST"
MAIN FEATURE OF WESTHOST
ARROGENT STAFF, LACK OF KNOWLEDGE ABOUT YOUR PROBLEM. IF ANYBODY HAS ONLINE BUSINESS PLEASE DONOT TRUST ON THEM
REASON: I HAVE PAID $50 FOR RESELLER PROMISSED TO MOVE THE DATA THE FROM OLD SERVER, LATER ON ASK MORE MONEY 1 AND HALF WEEK MY WEBSITE WAS DOWN, DAY AND NIGHT SPOKE TO THEIR TECH. DEPARTMENT. ABSOLUTELY RUBBISH SERVICE. TOOK MY MONEY ACCOUNT DEPARTMENT DONOT WANT TO REFUND MY MONEY, DONOT WANT TO TALK AND HELP TO RESOLVE THE ISSUE. AS PROOF PLEASE HAVE A LOOK ON THEIR CHAT HISTORY
"Scott N.: [12:34:10 AM] If you want us to do the migration you will need to order a "QuickSwitch" by logging into cp.westhost.com and clicking the Billing icon.
Irshad: [12:35:46 AM] i see. will you charge extra for this migration?
Scott N.: [12:36:53 AM] Does your current host use the cPanel platform?
Irshad: [12:37:00 AM] yes
Scott N.: [12:39:30 AM] Then there won't be any extra charges for the migration.
Irshad: [read more...]
email account delay sending emails for 24-36 hours periodically
when asked if there was a solution i was told the emails were delayed because another account was over taxing their servers
i was also told there was nothing they could do about it.
happens about 2-3 times a year
WestHost (est. 1998) had a singular goal to provide the most secure and powerful webhosting environment in the world at low price. Since that first day, they have provided webhosting for customers around the world. They have maintained them self as a top provider in the hosting industry by keeping to that original goal with exceptional customer support and providing the best technology available.
The work integrity and ethic that established their business has paid off with many industry awards and very happy customers.
With a very large customer base comes a diverse range of website hosting requirements. They have tailored their company around these needs by providing scalable & flexible webservices. These services include Shared Web Hosting, Dedicated Servers, Cloud Hosting, Domain Registration, Reseller Hosting, E-commerce Tools, Merchant Account solutions and Web design.
In 2008 the UK2 Group (which also manage midphase.com , anhosting.com, VPS.net and uk2.net), a worldwide webhosting company, expanded its global presence with the acquisition of WestHost.
Premium website services can only be as good as the infrastructure supporting it, which is why they are meticulous in selecting where they host your data. Their hosting infrastructure is at a Tier-3 datacenter, which offers the top level of security and is located in a designated disaster-safe zone as outlined by FEMA's.
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In a trend that is becoming increasingly common, according to UK-based web analytics firm Netcraft, all three sites responded to all of its requests made at 15-minute intervals from separate points on the globe.
A single, clear winner of the survey has been becoming increasingly hard to determine in the past few months. Eight hosting companies shared the top spot in Netcraft's November survey of the most reliable hosting company sites, each showing only one failed request throughout the month. In its December survey, Netcraft named New York Internet and WestHost (www.westhost.com) the most reliable hosting company sites for the month.
Netcraft's ranking system is based on the ... [search all westhost.com news]
Professional web hosting provider offering shared, cloud, dedicated and domain registration. For tech genius and help follow @WHhelp.
Account started from January, 2009, having already 4944 tweets with 6416 followers and 5762 friends. See recent tweets:
About: Since 1998, WestHost has been an affordable Web hosting provider We have helped thousands of individuals/businesses all over the planet take advantage of our Internet services to become more successful.
WestHost account is having 2155 likes, talking about them 144 peoples.. See recent facebook statuses:
About: Web hosting magic since 1998.http://www.westhost.com/about-westhost/
WestHost account is having 75 followers and 253 plus one count. See recent Google+ Posts:
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Currently waiting for their genius admins to "rebuild" the servers, after a 27 hour outage - no natural disaster, no terrorism, just failed without any redundant backups to switch to.
This is roughly the 20th time in the last 18 months, the last time had a 48 hour down period.
Not a clue about internet marketing, or they wouldn't operate this way. Just a bunch of incompetent geeks who like to run machines and charge people for them.
No concern about helping American small businesses, by simply doing their job and keeping their little machines running.
Waste of breath, and the most horrendous ugly experience ever.
I began hosting with West Host in 2006 when I left StartLogic because of poor quality and customer service. The first couple of years with West Host were really great. Customer service and the uptime were awesome. Then West Host sold out and started sliding downhill. The customer service was the first to go and at the end when I went to move all of my accounts to another provider it became a total scam. They did everything they could to impede moving my 17 accounts to another provider and when it came to transferring my domain names the would do things like renew them early and say I had to pay them before they would release it. TOTAL SCAM! West Host has become the lowest level of customer service provider and a total scam company. These are my opinions based upon actual incidents with West Host!
Another problem with WestHost is that even though their policy states that they are against Spamming they do nothing to stop mass emailings from going out from their servers and causing the legitimate clients to have their domains that are hosted on the same severs " Blacklisted " with SpamCop and other ISP's like AOL and Charter, Cox and a slew of others that refuse emails from innocent WestHost clients.
Very poorly managed and over-sold - We are moving our entire reselling business off of West Host and working diligently to move our clients [read more...]
I realized this on a Friday afternoon. I used the online system to pay but my account remains disabled.
I contacted customer service and they indicated that the billing department will not be in until Monday morning adn that nothing can be done. My web sites will remain down all weekend.
I am pissed!
Westhost has poor customer service.
I was even a Business Pro customer and they still treated me bad.
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