West Host review

This review cover a general impression of westhost.com product features like reliability, support, data center, price & more. Brand #2271, listed since .

Most Recent Customer Reviews

Big Dog (-no email-)
Time Hosted: over 3 years
Global rating
Cost
Customer Relation
Control Panel
DO NOT USE THIS COMPANY
Notice the previous reviews for Westhost. The earlier the review, the better the review. The later reviews including mine are all bad. There is a reason for this.

I started with WestHost in 2000. Yes 15 years ago. I have now moved all of my domains and my hosting account to another company after 15 years of doing business with Westhost. Constant and repetitive server issues leading to down time. Inconsistent and unhelpful customer service. A billing department that is unable/unwilling to handle changes promptly. None of these issues or problems were present before Westhost was purchased by the UK2Group in 2009. Prior to 2009 I actually referred at least 8 new clients to your company. I surely regret doing that now. Westhost has slowly devolved into a dead company walking over the past 5-7 years.
irshad (irshadengland@y...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
"AVOID www.westhost.com/ AT ALL POSSIBLE COST"
"AVOID www.westhost.com/ AT ALL POSSIBLE COST"
MAIN FEATURE OF WESTHOST
ARROGENT STAFF, LACK OF KNOWLEDGE ABOUT YOUR PROBLEM. IF ANYBODY HAS ONLINE BUSINESS PLEASE DONOT TRUST ON THEM
REASON: I HAVE PAID $50 FOR RESELLER PROMISSED TO MOVE THE DATA THE FROM OLD SERVER, LATER ON ASK MORE MONEY 1 AND HALF WEEK MY WEBSITE WAS DOWN, DAY AND NIGHT SPOKE TO THEIR TECH. DEPARTMENT. ABSOLUTELY RUBBISH SERVICE. TOOK MY MONEY ACCOUNT DEPARTMENT DONOT WANT TO REFUND MY MONEY, DONOT WANT TO TALK AND HELP TO RESOLVE THE ISSUE. AS PROOF PLEASE HAVE A LOOK ON THEIR CHAT HISTORY
"Scott N.: [12:34:10 AM] If you want us to do the migration you will need to order a "QuickSwitch" by logging into cp.westhost.com and clicking the Billing icon.
Irshad: [12:35:46 AM] i see. will you charge extra for this migration?
Scott N.: [12:36:53 AM] Does your current host use the cPanel platform?
Irshad: [12:37:00 AM] yes
Scott N.: [12:39:30 AM] Then there won't be any extra charges for the migration.
Irshad: [read more...]
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
bad service
email account delay sending emails for 24-36 hours periodically
when asked if there was a solution i was told the emails were delayed because another account was over taxing their servers
i was also told there was nothing they could do about it.

happens about 2-3 times a year
MORE REVIEWS

Editorial Review


WestHost (est. 1998) had a singular goal to provide the most secure and powerful webhosting environment in the world at low price. Since that first day, they have provided webhosting for customers around the world. They have maintained them self as a top provider in the hosting industry by keeping to that original goal with exceptional customer support and providing the best technology available.
The work integrity and ethic that established their business has paid off with many industry awards and very happy customers.

With a very large customer base comes a diverse range of website hosting requirements. They have tailored their company around these needs by providing scalable & flexible webservices. These services include Shared Web Hosting, Dedicated Servers, Cloud Hosting, Domain Registration, Reseller Hosting, E-commerce Tools, Merchant Account solutions and Web design.

In 2008 the UK2 Group (which also manage midphase.com , anhosting.com, VPS.net and uk2.net), a worldwide webhosting company, expanded its global presence with the acquisition of WestHost.

Data Center

Premium website services can only be as good as the infrastructure supporting it, which is why they are meticulous in selecting where they host your data. Their hosting infrastructure is at a Tier-3 datacenter, which offers the top level of security and is located in a designated disaster-safe zone as outlined by FEMA's.

Conclusion

Quick links:
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Cloud Hosting
Dedicated Machines
Reseller Hosting

Related links

  • Affordable Shared Web Hosting Services & Website Hosting Packages - WestHost is a website hosting packages provider. We offer affordable shared web hosting services. Check out our hosting packages and host with WestHost ...
  • Policies - WestHost - Best Web hosting with 24/7 US-based support and a 30 day money back guarantee. E-commerce, business and reseller hosting and managed dedicated ...
  • Web Hosting FAQ - WestHost - Money Back Guarantee. Test drive any hosting plan and witness our white glove approach to keep you here. You'll get a money back comfort blanket for 30 days ...

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Website research for West Host on April 7, 2013 by WebHostingTop

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PlansWebsite Products

Linux - Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Atom Managed featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, WHM
Category : Fully Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
RAM : 2000 MB
CPU : Intel ATOM D510 1.66GHz
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 4

Free Setup! ($200 Value)
1x Intel ATOM D510 1.66GHz
1x Seagate Barracuda ES.2 500GB
32MB
Cache Hard Drive
2GB DDR2 - PC2-6400
IP Addresses 4
Port Speed 100Mbps
Integrated IPMI 2.0 with KVM
Comodo SSLs 4
Domain Name
Multiple OS Options [...]
Plan URL : https://www.westhost.com/managed-dedicated-servers/
$195.00/mo. 500 GB10 TB 2 GB / 4
Quad Xeon (Sandy Bridge) Managed featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, WHM
Category : Fully Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
RAM : 8000 MB
CPU : Intel Xeon Quad Core (Sandy Bridge) E3-1220 3.10GHz
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 4

Free Setup! ($200 Value)
1x Intel ATOM D510 1.66GHz
Free Setup! ($200 Value)
1x Intel Xeon Quad Core (Sandy Bridge) E3-1220 3.10GHz
1x Seagate Barracuda ES.2 500GB 32MB Cache Hard Drive
8GB DDR3- PC3-8500 ECC
Port Speed 1Gbps
RAID $50/mo
Integrated [...]
Plan URL : https://www.westhost.com/managed-dedicated-servers/
$260.00/mo. 500 GB10 TB 8 GB / 4
Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Personal featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
Hosted domains : 1
Free domains : 0
Dedicated IP's : 0

1 Database
$12.50/year Domain


The Personal hosting plan is our basic package. If you are just getting started or have a small site this plan would be a great choice. If you think you may need more resources check out our preferred or [...]
Plan URL : https://www.westhost.com/web-hosting/personal-hosting/
$2.14/mo. 50 GB10 TB 0 / 1
Preferred featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 0

Preferred Hosting for Multiple or Growing Sites
Addtional Features:
FREE DOMAIN
2.5X BANDWIDTH AS PERSONAL
UNLIMITED EMAIL*
4X DISK SPACE AS PERSONAL
Recommended if you...

Have multiple sites or domains
Need lots of email accounts
Need [...]
Plan URL : https://www.westhost.com/web-hosting/preferred-hosting/
$4.00/mo. 200 GB2500 GB 1 / unlimited
Business featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 0

Small Business Web Hosting
Addtional Features:
UNLIMITED RESOURCES
UNLIMITED EMAIL*
FREE DEDICATED IP
FREE SSL CERTIFICATE
Recommended if you...

Have an online store or business
Need credit card processing
Want worry free hosting
[...]
Plan URL : https://www.westhost.com/web-hosting/business-hosting/
$6.00/mo. unlimitedunmetered 1 / unlimited
Linux - Cloud Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Burst featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel
Category : Fully Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
RAM : 1128 MB
CPU : 1.2 GHz
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 1

VPS Cloud Hosting
Flexible, Self-Healing, Fully Managed


WEB HOSTING FEATURES
PHP 5
WordPress Support
Softaculous Application Installer
Sub Domains

EXCLUSIVE WESTHOST FEATURES
Free Blesta Billing Application
Powerful Xen and Linux [...]
Plan URL : https://www.westhost.com/cloud-hosting/
$50.00/mo. 20 GB500 GB 1128 MB / 1
Storm featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel
Category : Fully Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
RAM : 1880 MB
CPU : 3 GHz
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 1

VPS Cloud Hosting
Flexible, Self-Healing, Fully Managed


WEB HOSTING FEATURES
PHP 5
WordPress Support
Softaculous Application Installer
Sub Domains

EXCLUSIVE WESTHOST FEATURES
Free Blesta Billing Application
Powerful Xen and Linux [...]
Plan URL : https://www.westhost.com/cloud-hosting/
$100.00/mo. 50 GB1250 GB 1880 MB / 1
Monsoon featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel
Category : Fully Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
RAM : 3384 MB
CPU : 5.4 GHz
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 1

VPS Cloud Hosting
Flexible, Self-Healing, Fully Managed


WEB HOSTING FEATURES
PHP 5
WordPress Support
Softaculous Application Installer
Sub Domains

EXCLUSIVE WESTHOST FEATURES
Free Blesta Billing Application
Powerful Xen and Linux [...]
Plan URL : https://www.westhost.com/cloud-hosting/
$150.00/mo. 90 GB2250 GB 3384 MB / 1
Linux/Windows - Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Atom featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Self Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
RAM : 2000 MB
CPU : Intel ATOM D510 1.66GHz
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 4

Free Setup! ($200 Value)
1x Intel ATOM D510 1.66GHz
1x Seagate Barracuda ES.2 500GB
32MB
Cache Hard Drive
2GB DDR2 - PC2-6400
IP Addresses 4
Port Speed 100Mbps
Integrated IPMI 2.0 with KVM
Comodo SSLs 4
Domain Name
Multiple OS Options [...]
Plan URL : https://www.westhost.com/unmanaged-dedicated-servers/
$95.00/mo. 500 GB10 TB 2 GB / 4
Quad Xeon (Sandy Bridge) featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Self Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
RAM : 8000 MB
CPU : Intel Xeon Quad Core (Sandy Bridge) E3-1220 3.10GHz
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 4

Free Setup! ($200 Value)
1x Intel Xeon Quad Core (Sandy Bridge) E3-1220 3.10GHz
1x Seagate Barracuda ES.2 500GB 32MB Cache Hard Drive
8GB DDR3- PC3-8500 ECC
Port Speed 1Gbps
RAID $50/mo
Integrated IPMI 2.0 with KVM
4 Hot Swappable Drive Bays [...]
Plan URL : https://www.westhost.com/unmanaged-dedicated-servers/
$160.00/mo. 500 GB10 TB 8 GB / 4
Hexa Xeon featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Self Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
RAM : 12000 MB
CPU : Intel Xeon Hexa Core E5-2620 2.40GHz
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 4

Free Setup! ($200 Value)
1x Intel Xeon Hexa Core E5-2620 2.40GHz
2x Seagate Barracuda ES.2 500GB 32MB Cache Hard Drive
12GB DDR3 - PC3-8500 ECC
Port Speed 1Gbps
RAID $50/mo
Integrated IPMI 2.0 with KVM
4 Hot Swappable Drive Bays
Comodo [...]
Plan URL : https://www.westhost.com/unmanaged-dedicated-servers/
$254.00/mo. 1000 GB10 TB 12 GB / 4
Dual Hexa Xeon featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Category : Self Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
RAM : 24000 MB
CPU : 2x Intel Xeon Hexa Core E5-2620 2.40GHz
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 4

Free Setup! ($200 Value)
2x Intel Xeon Hexa Core E5-2620 2.40GHz
2x Seagate Barracuda ES.2 500GB 32MB Cache Hard Drive
24GB DDR3 - PC3-8500 ECC
Port Speed 1Gbps
RAID $50/mo
Integrated IPMI 2.0 with KVM
4 Hot Swappable Drive Bays
Comodo SSLs [...]
Plan URL : https://www.westhost.com/unmanaged-dedicated-servers/
$330.00/mo. 1000 GB10 TB 24 GB / 4
Website Builder Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Essential featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
Free domains : 1
Dedicated IP's : 0

FREE Domain name YES
Responsive Editor 25 Templates
INCLUDED SEO Management
10 Number of Pages
250MB Storage
1 Email Addresses


All Plans Include

24/7 US Based Support
30 Day Money Back [...]
Plan URL : https://www.westhost.com/website-builder/#website-builder-plans
$1.00/mo.
($ 4.95 after 12 mo.)
250 GB100 GB 1
Business featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
Free domains : 1
Dedicated IP's : 0

FREE Domain name
YES Responsive Editor
100 Templates
INCLUDED SEO Management
500 Number of Pages
UNLIMITED Storage
UNLIMITED Email Addresses


All Plans Include

24/7 US Based Support
30 [...]
Plan URL : https://www.westhost.com/website-builder/#website-builder-plans
$1.00/mo.
($ 9.95 after 12 mo.)
unlimitedunmetered 1
Business Unlimited featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7
Free domains : 1
Dedicated IP's : 0

FREE Domain name
YES Responsive Editor
UNLIMITED Templates
INCLUDED SEO Management
UNLIMITED Number of Pages
UNLIMITED Storage
UNLIMITED Email Addresses


All Plans Include

24/7 US Based Support
[...]
Plan URL : https://www.westhost.com/website-builder/#website-builder-plans
$1.00/mo.
($ 13.95 after 12 mo.)
unlimitedunmetered 1
Domains Keep mouse
over features!
Price Updated
.com featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Forum, Live Chat, Available 24/7

Web Hosting and Domain Registration

Getting the right domain is key to a successful online business. An easy-to-remember, easy to spell and easy to say domain name registration is important for your success. Also, a domain associated with the type [...]
Plan URL : https://www.westhost.com/domain-registration/
$8.99/yr.
($ 12.5 after first term)

Contact information is managed by westhost.com representatives hostmaster@westhost.com , Sara Rego - sara.rego@uk2group.com [login] Claim this businessCreate a free account to manage westhost.com listing!

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News

Three Hosts Top January Netcraft Survey - Recording absolutely no failed requests, Aplus.net (www.aplus.net), New York Internet (www.nyi.net), and ZeroLag Communications (www.zerolag.com) all tied for first place as the most reliable hosting company sites in January, according to Netcraft's (www.netcraft.com) performance evaluation throughout the month.
In a trend that is becoming increasingly common, according to UK-based web analytics firm Netcraft, all three sites responded to all of its requests made at 15-minute intervals from separate points on the globe.
A single, clear winner of the survey has been becoming increasingly hard to determine in the past few months. Eight hosting companies shared the top spot in Netcraft's November survey of the most reliable hosting company sites, each showing only one failed request throughout the month. In its December survey, Netcraft named New York Internet and WestHost (www.westhost.com) the most reliable hosting company sites for the month.
Netcraft's ranking system is based on the ... [search all westhost.com news]

Social Networks

https://www.linkedin.com/company/westhost
About: WestHost is a local Utah web hosting company with global influence. Located in Logan, the company is just as likely to provide its affordable web hosting services to a local Utah University start-up company as to an international business with a proven track record. Their ‘shelves’ are stacked with services like shared web hosting, cloud hosting, dedicated servers, reseller hosting, domain registration, ecommerce tools, website design and merchant account solutions. All of these have one thing in common - affordability and connected first-class support.WestHost is a stand-apart hosting company. Not least because of its support. The company’s support team are all experts on the web hosting industry. What’s more they’re all based in the USA, so customers will never have any trouble contacting them - no crackles or time delays on WestHost’s lines.
WestHost (est. 1998) is a Privately Held entity having 1920 followers on LinkedIn and 51-200 employees, industry Internet.
https://plus.google.com/+westhost (Inactive) See recent Google+ Posts:
- How do you bring your bounce rate down? #GA #website How To Keep Visitors On Your Website
- "You're only given a little spark of madness. You mustn't lose it" RIP #RobinWilliams
- Can #wearabletech which tracks your #health actually be useful when you visit the ... When Wearable Health Trackers Meet Your Doctor | TechCrunch
West Host Blog  Using Wordpress version 4.6.1. Blog added on Mar, 2014, with total 181 articles, language en-US. See recent blogs summary posts:
- How To Avoid 404 Errors - Few things will disperse website visitors as quickly as a 404 error. But what causes this phenomenon, and how can... Read More
- What Is An API? - Despite their rather uninviting title, application programming interfaces (APIs) are one of the internet's greatest tools. You'll encounter them every... Read More
- Why Is WordPress So Popular? - In the beginning, there was WordPress. And it was good. So good, in fact, that a quarter of the world's... Read More

Domains trend

ReviewsCustomer Ratings

The quick stats of West Host profile shows a note average of 2.9 out of 10, counting 15 opinions. (few listed on the top of the page)
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Alan (ice@i...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Westhost is horrendous
Currently waiting for their genius admins to "rebuild" the servers, after a 27 hour outage - no natural disaster, no terrorism, just failed without any redundant backups to switch to.

This is roughly the 20th time in the last 18 months, the last time had a 48 hour down period.

Not a clue about internet marketing, or they wouldn't operate this way. Just a bunch of incompetent geeks who like to run machines and charge people for them.

No concern about helping American small businesses, by simply doing their job and keeping their little machines running.

Waste of breath, and the most horrendous ugly experience ever.
Rich (rwinn@p...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
West Host Stinks!
I began hosting with West Host in 2006 when I left StartLogic because of poor quality and customer service. The first couple of years with West Host were really great. Customer service and the uptime were awesome. Then West Host sold out and started sliding downhill. The customer service was the first to go and at the end when I went to move all of my accounts to another provider it became a total scam. They did everything they could to impede moving my 17 accounts to another provider and when it came to transferring my domain names the would do things like renew them early and say I had to pay them before they would release it. TOTAL SCAM! West Host has become the lowest level of customer service provider and a total scam company. These are my opinions based upon actual incidents with West Host!
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
They have been down more than up, they need to get there act together... I have a reseller package and I don't know the current rates.
Jack Mendorff (aqzq33@y...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Technical support answers quickly but does not solve the main problem we have been having for quite a while now - Scripts are being disabled on many of our clients domains because WestHost apparently has so many other clients jammed on thier VPS Servers that the resources are over-used and the techs have to quickly disable scripts on random domains in order to keep the limited resources working on the over-sold and over crowded servers.

Another problem with WestHost is that even though their policy states that they are against Spamming they do nothing to stop mass emailings from going out from their servers and causing the legitimate clients to have their domains that are hosted on the same severs " Blacklisted " with SpamCop and other ISP's like AOL and Charter, Cox and a slew of others that refuse emails from innocent WestHost clients.

Very poorly managed and over-sold - We are moving our entire reselling business off of West Host and working diligently to move our clients [read more...]
James Moody (james_moody@y...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
I was on automatic credit card payment. There was some kind of problem processing my credit card payment (even though it is current and valid) and they disabled my account.
I realized this on a Friday afternoon. I used the online system to pay but my account remains disabled.

I contacted customer service and they indicated that the billing department will not be in until Monday morning adn that nothing can be done. My web sites will remain down all weekend.

I am pissed!

Westhost has poor customer service.
James (wads24@y...)
Time Hosted: under 1 month.
Global rating
When I called inquiring about their service. I told them that I had a custom Miva script, and the rep said that it would all come set up with the necessary files to run miva. When I called their tech support they said that they don't provide support for custom scripting. They told me would have to upgrade to business pro plan. I can understand them not providing support for a custom script, but I wasn't asking for that was just asking for them to provide me with advertised tools be be able to run miva. Their tech phone support provides terrible support also. If you are researching hosting, be very warned about starting a hosting plan for this. They did not make any effort at all to keep me as a customer. All they would have had to have done is have one of their server admin put the necessary miva conf files in my cgi-bin and my script would have ran their. Now I am just running away, and you should also!!!
Tad (tad@b...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
Have a dedicated server and my sites are slower than they were sharring similiar a server with 20 other sites with similiar hardware. Have been down more in 6 months with Westhost than in 5 years with my last hosting compnay. We get no apologies, no warnings, and it is usually beyond thier control. I am moving, stay away from these guys...
Tracey (-no email-)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
if you enjoy 12 hour outages and losing sales and adsense revenue then sign up with these folks. Don't prepay anything because there are no refunds. Very bad technicians in my opinion. Down at least one a month for at at least an hour..this last 12 hour stint was unacceptable. Steer clear.
Nick Jamieson (admin@w...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
You will notice that the old reviews are positive. They used to be a great host, but in recent times have changed. My site speed has rapidly declined as they over sell their bandwidth. Every attempt to fix the issue was riddled with excuses and the worst thing is if you read their policies, NO REFUNDS. So even though their service has declined you don't get your money back! Stay clear of them and save yourself the time, money, and hassle!

I was even a Business Pro customer and they still treated me bad.
Dabby (gesticulator@g...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
They used to be good. Then they messed up my account information after a beta upgrade--they claim I am using 152% of my allotted disk space, when I am only using around 50% (confirmed by a tech). I keep receiving emails that my site will soon not work if this continues. I submitted a help ticket, but instead of receiving any help, I got an email from a sales rep stating that I should solve my problem by upgrading to a more expensive plan. Then he marked my ticket as "resolved," even though nothing has been resolved, and I continue to get the warning e-mails. I am switching soon; I am so done with inferior customer support (or sales teams taking over tech support--what is that??).
Lee (leej@m...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
I've been very happy with westhost. Their data center and support are both located together in Utah and they are the nicest tech support staff I have ever dealt with.

Lee
Roger Willard (rwillard1970@h...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Been a great host over the last few years. Reliable, very accessible, and always adding new software and features.

~ Roger
These West Host customer review(s) and ranks are the subjective opinion of our visitors and not of whtop.com staff.
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