Websavers Hosting review

3 user reviews, 2 support responses, 0 testimonials, 1 product, 0 promotions, 5 social accounts, Alexa #0, listed 2009 (#12282)

Most Recent Customer Reviews

-anonymous- (info@k...)
Time Hosted: under 1 month.
Global rating
Radio Stream hosting was the service we used. It wouldn't connect and they would have to log into our server to "fix" it. Customer service is NOT 24/7. Never fixed the original connection issue as a week later we had to do some upgrades and re-enter the connection info which again wouldn't connect. Never offered relevant solutions to solve the issue. During the time it was connecting we had other issues with their supplied web player. They offer no customization for their web player and direct you to a 3rd party developer site and expect you to "figure it out". It was aggravating to get even simple basic customization's for the player which they offer as part of their service. Can't speak to their other offerings, but in the 12 days we had their service only about 9 of them were we operational. Very aggravating experience. Would not recommend and they started to get argumentative. I would be frustrated too if the stuff I sold didn't work... Online Radio station no one can connect to. [read more...]
I'd like to be very clear about precisely what happened here, as the review is flat out wrong. This client ordered their radio hosting service (at a cost of only a few dollars a month), which is advertised as a do-it-yourself service. We provide guides that help our clients navigate our control panel and resolve issues, much like the one this client is describing.

When they began to experience issues with their stream, we pointed them towards the guides that would fix the problem. Every time, they refused to complete the steps in the guide, until at one point they demanded we login remotely and complete the steps (again, listed in the publicly viewable guide) ourselves.

Although remote login is far outside our typical free support, we obliged, and, by following the exact steps in our guide, the stream was brought online.

Then they changed the way their systems worked, and *again* demanded that we login remotely to fix it, even though it was an issue that they created by [...]

Customer service representative (whtop@w..., ).
Joni (joni.crocker@g...)
Time Hosted: over 3 years
Global rating
Customer Relation
Control Panel
I've had nothing but an excellent experience with websavers.ca. The price is fabulous, the service is first rate and very responsive. I'm very happy! I've used them for years and recommend them to clients and friends alike.

I've noticed that the other review for them on this site is actually for websaversclub.com - an online scam. It's not the same site, not the same people, so please correct the information on your site.


About Websavers Hosting

One of the cheapest web hosting companies, not just in canada, but accross the net. On posted prices, we have 1and1.com beat!

Like most of our clients, we are a Canadian owned and operated company. Although we can offer you servers in datacentres around the world, our default will always be right here at home.

If you care about the privacy of your data, then we’re the hosting company for you. We’ve fixed plenty of hosting horror stories, from defaced websites to hacked email passwords, causing mass spam. With our security systems and experience, you can be sure that if we haven’t already prevented your site from getting hacked with our advanced customized firewall solutions, we’ll be standing by to help clean it up.

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Website research for Websavers Hosting on February 2, 2016 by WebHostingTop


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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Titanium Shared HostingfeaturesUNLIMITED Add-On Domains
eCommerce Ready
1 FREE Domain Registration

With unlimited resources and the ability to host as many of your personal or corporate websites as you need, the Titanium plan is an out-of-the-box powerhouse! Have more [...]
Plan URL : http://www.websavershosting.ca/
CAD 3.00/mo.50 GBunmetered

Contact information is managed by websavershosting.ca representatives whtop@w..., sayhi@w..., contact@w... [login] | Last company update:

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Targeting: Canada, United States

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Social Networks

About: Websavers Inc. is a personable and socially responsible web services company that was founded in 2004 in Halifax, Nova Scotia. We aim to be the easiest to use web hosting provider in the world. We are the company that thousands of individuals and organizations trust every day to keep their websites, emails, radio streams and other data secure and consistently available.
Websavers Inc (est. 2004) is a Privately Held entity having 31 followers on LinkedIn and 2-10 employees, industry Internet.
About: Websavers makes having a website painless by providing both powerful do-it-yourself options and hands-on managed services. We offer Website Hosting, SEO, and WordPress Development.
Websavers account is having 20 followers and 47 plus one count. See recent Google+ Posts:
websavershosting.ca Icon
- Security News This Week: An IoT Teddy Bear Leaked Millions of Parent and Child Voice Recordings http://ow.ly/r4Aa309Erix Security News This Week: An IoT Teddy Bear Leaked Millions of Parent and Child Voice Recordings | WIRED
- RadioShack bankruptcy savior to file for, you guessed it, bankruptcy http://ow.ly/zXdk309ErdM RadioShack bankruptcy savior to file for, you guessed it, bankruptcy
- Google ‘related picks’ now showing under some top stories carousels http://ow.ly/t7ud309DQYy Google 'related picks' now showing under some top stories carousels
Websavers Hosting Blog  Using Wordpress version 4.7.2. Blog added on Feb, 2012, with total 55 articles, language en-US. See recent blogs summary posts:
- January 2017 WordPress Botnet Bruteforce Attacks - Although we haven't seen any major reporting on it yet, as of 2017 our servers have detected a massive botnet attacking WordPress installations in an attempt to exploit weak passwords. Our typical fir
- How to create a signature in Webmail - To create a signature in our secure webmail at https://webmail.websavers.ca complete the following steps: Log in to webmail Choose your profile button in the upper right corner Select Settings Choose ...
- Edit a database user in Plesk - Plesk has a lot of great built-in features for managing your database and those are often covered by guides (like this!) in great detail. User management, however, is often neglected from the ...

ReviewsCustomer Ratings

The quick stats of Websavers Hosting profile shows a note average of 4.3 out of 10, counting 3 opinions. (few listed on the top of the page)
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Netrice (Tricetj@m...)
Time Hosted: under 1 month.
Global rating
Customer Relation
I was looking for a payday loan Wed Apr 7, 2010 and was charged 19.95 on Fri Apr 9, 2010 for a websavers program that I did not sign up for. If I am looking for a payday loan why would I sign up for something to take MORE money out of my account? I just called today Sun Apr 11, 2010 about 12:26 pm and got a customer service agent with a heavy accent. She informed me that I signed up for this program and I told her that was not true. I tell her I want a refund and she tells me "due to the Terms and Conditions I agreed to have this money taken out of my account". I told her I did not go to a websavers website and physically put my checking account info in. She again threw around the "Terms and Condition" clause for about 7 to 8 minutes. Then she said I could get a gas voucher for $100 or something. I told her no, I was persistent about my 19.95. So after continuing to go back and forth she transferred me to "Adam" who has no I.D. number and is a supervisor. After arriving on the phone [read more...]
Hey Netrice,

As Joni mentioned, this site is for reviewing website hosting companies but I believe your review is meant for another company with a similar name and completely unrelated business model.

If you get this response, it would be wonderful if you could remove the review, as it isn't intended for our company. We're at http://www.websavers.ca or http://www.websavershosting.ca while the company you're referring to is called Websavers Club and might be at websaver.ca


Customer service representative (whtop@w..., ).

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