Web Intellects review46 user reviews, 2 support responses, 0 testimonials, 52 products, 0 promotions, 0 social accounts, 353 domains, Alexa #5076250, listed 2005 (#2825)
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I host with 3 different companies and use them for several clients. I am experienced with both VPS and shared hosting.
Web Intellects was OK up until Dec 2011, not great but OK, then something happened. The servers became unstable and the support non-responsive and slow. Downtime lasted days.
Currently I am on day 13 of having no service on their server and despite numerous requests they have not provided me with my site files from backup so I can restore web sites on another server. There simply is no response other than "we are working on it".
I have lost 2 clients over this issue and had to recreate several other client sites just to compensate for this downtime.
Feel free to use WI if your business can afford to be without email and web sites for 2 weeks.
I hosted with Webintellects for many years. Had a dedicated server hosting 80 URLS. Until recently was a GREAT company to do business with. Has the best technical support that I have encountered.
They sold the company and the service level declined to the point that I couldn't do business with them. It took days to get an answer to a support ticket and they were never able to repair my server to the point that it was reliable. The server was down up to 40% of the time and that was not accpetable.
I would NEVER recommend them at this point.
I've been with Web Intellects for over 7 years now... I have several dedicated linux servers with them where I run a large number of websites and web delivered services.
These guys used to be amazing. Never would a ticket be open longer than five minutes. Never an outage would be undetected for longer than a few moments. Then they moved. I'm not sure if the company was bought out or what happened - but now servers are left offline indefinitely until tickets are posted and even then it can take a very, very, very long time to get resolved.
8th of November we had a 2 hour outage on a dedicated box before anyone there was able to restart the box.
21st November we had an entire dedicated server offline for 6 hours while they waited for someone to press the reset button. I logged multiple tickets, made requests in chat, and even called them. They were fully aware of the issue, they just didn't seem to care about fixing them... they excuse was that they were quite busy [read more...]
About Web IntellectsWebIntellects, Inc. exists to help our clients maximize their online potential by leveraging the most advanced Internet services and tailoring them to each client's unique needs. Located in Vista, California (30 minutes north of San Diego), WebIntellects offers a full spectrum of managed solutions, including shared Linux and Windows web hosting, E-Commerce hosting, virtual private servers, fully managed dedicated servers, reseller services, Internet Access and web management. WebIntellects is currently providing services to thousands of customers in all 50 states and over 80 countries world-wide. Our customer base ranges in size from the basic shared hosting personal user all the way up to million dollar companies.
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"We are excited that one of the US's premiere Web hosting companies selected our solutions," says Mark Drake, CEO of DesignVAR. "We are committed to providing quality, custom design services to hosting companies through our unique private label solution."
DesignVAR said deploying its private label design services will help WebIntellects streamline costs and increase revenue potential.
"WebIntellects started out as a small Web design and hosting firm five years ago. So when we looked to outsource our design projects, it was important to find a partner who had the same desire to satisfy a customer with excellent design services," says Len Geiger, president of WebIntellects. "DesignVAR's private label ... [search all webintellects.com news]
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Here in Poland we do not have a lot of web hosting services to chose from. One day I decided a try American based web host and haven't regretted yet about that. Speed of my sites is awesome as if server is located next door. No downtime was faced. Support respond at least within 5 minutes. roblem resolution takes 10-15 mins. Webintellects is the best US host in Poland!
I would like to thank Webintellects for their fantastic support! When I had several questions about my site I sent them a lot of questions and they always solved any question or issue I had with respect and patience.
That is fantastic. Moreover their price and amount of space and bandwidth they provide for such low fee I believe makes them one of the best.
I like Webintellects and I recommend them to you and anyone.
I’m female so anything technical for me is something of a third language. Since I started working with Webintellects I have always received the extra effort regarding any question or issue I may have – and I am sure I have had some doozies! Thanks to the team and especially Eric and Jeff. They always seem to get stuck with me on phone calls. :)
They have the best customer support and service!
Customer service representative (info@w..., ).
So far I'm with webIntellects now. I have perfect connection speed on my end, I have no downtime faced, I have everything working as the superb mechanism.
I can recommend anyone around the world Webintellects as a good web host.
Well, support looks like they work around clock too. The two times I needed support, I got someone on chat right away. My first impression is now confirmed with high level of support they provide! I have no problem recommending these guys.
assume they are the same fast around the world so I recommend them. PS My English is not good, so please accept my apologizes.
- server and network uptime - so far I have 100% :)
- support response - less then 5 mins and if you contact them via live
chat - they reply immediately :)
- The price is low, but not the lowest I found ;)
much in regards of web hosting. My friend told me about
webintellects and I signed up. Now I can say I'm happy customer of theirs
also. When I had a problem I
contacted a tech guy through their chat system and got a full answer
and fast resolutions which kept me from having to call them. I will be happy
to tell my friends about them too.
night" like I found out from experience on others. I narrowed my search to
Fatcow, Site5 and WebIntellects - each has been around for 10 years or more.
I then read reviews and tested their chat support. WebIntellects won. I
agreed to pay them a tad more then I could have again with other companies,
but in the end it has been well worth it. They are the ones I trust and now
hopes that someone will find it helpful:
1. Support (5/5). These guys do their job perfectly. I have never waited
for their response and always gotten a reply in full with detailed
2. Uptime (5/5). On the server I have my web site hosted we have about
100% uptime. What's to say? I'm glad and I'm happy.
3. Price (4/5). I believe cheaper solutions can be found. On other hand
not sure if they would offer the same stability.
4. Control (5/5). I can manage everything I need for the client area or from
my hosting panel.
At first it was a lot, but now I like all the features and control I have. I
can even manage my MX Records for when I set up gmail.
I have posted other reviews about host only to have them go downhill. I hope this is not the case here as I am very happy so far.
such time is enough to understand how good they really are. I had
found them while looking for "linux shared web hosting". After
learning about their offers I went through their online reviews. Reviews
moved me to
give them a try and that was not a mistake. Uptime is at 100%, account setup
was instant, but what I really liked is how polite their staff actually is.
(My last host tried making me feel like a dummy every chance they could
Webintellects has my been my best web hosting experience - so far.
I like how webintellects cares of their customers. The tickets are answered in full and in time. No delays, no messages without reply. Everything is perfect.
The technical aspect of the service is on the high level. Everything is working.
I believe they do their job, but in any way that is something what makes me happy.
They are professionals
Support as well as sales team is polite and friendly.
So if you need good host I can recommend you use them
They are the kind of host I would recommend to use.
They are really good. So far
I’m really happy with webintellects. Going to stay with them for ages
Another thing I like is the possibility to grow. I’m not going to be small and I think I will upgrade within this only company. Support guys offer awesome help for me and I like that really and appreciate
So my A+ for webintelects!
don't even think go there if your website up time is important to you, they have much too many meltdowns.
plus their customer service ppl are like kids in elementary school.
they said they will quote my emails on every review i'll put in against them.
please do !!!
ultrahosting rocks !
i left them after they had 3 meltdowns in a period of two months in which i lost orders on my website.then when calling to cancel they wanted me to pay a cancellation fee !!!as if they kept their side of the bargain ( which was 99.9 up time )
keywords: webintellects.com, www.webintellects.com, http://www.webintellects.comwebintellects hosting, dedicated server hosting.
Monthly fees (US$): 120
Platform used: Linux
Hosted on Secure Server: No
Database used: MySQL
Main focus of Web site: Sales/E-commerce
Just FYI, James is also Santiago and many other names around the Internet.
Customer service representative (info@w..., ).
I have a felling I won’t need moving because I’m pretty happy about what I have and I’m afraid somewhere else I will be able to get at least the same service not better. Se no reason to move.
Advice you using them unless you are interested in changing web host every day/week
If that is possible to recommend them. I would recommend you to use this web host
I like them. That is my first great experience with paid web host so far. I wouldn’t go out of my way to recommend that for everyone but if you try them you will not regret
Recommend you use that
With webintellects.com.com I have seen no difference. Just there is difference. All what they offer to you will get in full. I was attracted by their discounts, but next month when I needed to pay for their services for the next month I did pay in full with no regret. I see a lot of opportunities and planning to use this host for my business web sites. Not just for the own and personal ones.
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