This review cover a general impression of webafrica.co.za product features like reliability, support, data center, price & more. Brand #12969, listed since .
Most Recent Customer Reviews
I am so sick of having to explain the myriad of problems with webafrica, I can only say they are disgusting. Had enough, forced to find a better hosting company. They will kill your business if you host with them.
Webafrica truely do not give a hoot about their clients. The only phone line that gets answered immediately is the sales line. After you have signed up try phone support. I have waited upto 50 minutes for them to answer. I have waited upto a week for an answer on a support email.
They also not scared to place a "website suspended" notice on your clients site, without contacting you to ensure there is no mistake and to find out the facts.
Webafrica, you suck
Web Africa is a multi-award winning, privately owned internet service provider (ISP) that provides broadband internet access and hosting solutions for local and international clients. Founded in 1997, Web Africa has continually pioneered the industry with first to market ADSL innovations.
Their expertise in operating multiple hosting clusters and automated solutions has resulted in a year-on-year growth of over 70%, making them the 2nd largest hosting provider in South Africa.
With over 30,000 subscribers, 125 employees and offices in Cape Town and operations in the USA, the companies' top-quality support infrastructure has been lauded by customers as one of the best in the industry.
Smartcom recently invested in Web Africa, taking up a 30% stake in the company. As an experienced operator in the mobile telecoms space, the Smartcom consortium brings additional management and industry expertise to the table, allowing the company to expand further on their offerings while also launching its own network.
Web Africa is a member of the Internet Service Providers Association of SA (ISPA) and has strategic partnerships with Telkom, Internet Solutions and Teraco
The company’s young and dynamic culture has created an ideal environment for creativity and innovation. They actively attract top technical talent through their unorthodox, Google-style work ethic, which enhances customer service and encourages a low staff turnover.
Research and Development
They invest significant resources in research and development, and their ethos of innovation has led to the development of many of their own technologies such as the prepaid ADSL and DSLSecure (an effective measure against bandwidth theft and hacking), a first to the SA market.
Web Africa provides solutions for corporate, small and medium enterprises, home users and resellers. Their products include shared hosting, dedicated servers, dial-up and ADSL Internet connectivity. They also have one of the strongest reseller programs in SA.
Though not dictated to by quotas, Web Africa endeavours to make black economic empowerment (BEE) a priority, and currently has an approx 60% non-white staff complement. Many of their customers are black-owned businesses, and, by providing IT services and the necessary infrastructure and training to expand, they are actively supporting the growth of many self-owned BEE companies.
- Server Status - Webafrica - Having server problems? Check out the Webafrica Network Status right here ‐ you'll see what's going on & what we're doing about it.
- Fibre Internet is here | See if you can get it - Webafrica - We have partnered with several fibre providers who are quickly busy providing coverage throughout South Africa. Enter your address in the search bar or zoom ...
If you manage this brand, you must be logged in to update your promotions!
Add your promo code
Marketing information is managed by firstname.lastname@example.org [login]
Add your own testimonial
This form is used exclusively for positive feedback, for a regular review click here
Matthew Tagg, MD of Web Africa says that two elements are central to the benefits: the first is vendor neutrality, and the second is the fact that Teraco is in a class of its own in terms of data centre hosting in SA.
"Vendor-neutrality means that redundancy and reliability are greatly enhanced," he says. "Because Teraco hosts a number of carriers, we are not limited to a single provider should their network fail. This means guaranteed uptime and better performance for our customers."
For Web Africa, it also means significant reductions in its support load, translating into business efficiencies for the company.
In addition, vendor-neutrality enables Web Africa to pick and choose the type of services it needs from [search all webafrica.co.za news]
YOUR EVERYTHING WEB PARTNER - Get the best #Fibre Internet, #ADSL, #Hosting and #WebDesign service in #SouthAfrica. Let's get you connected to the #www!
Account started from June, 2009, having already 6611 tweets with 8516 followers and 5332 friends. See recent tweets:
About: South Africa's Biggest Independent ISP - offering you great service and affordable packages on ADSL, Web Design, Online Marketing and Web Hosting.
Webafrica account is having 24529 likes, talking about them 1933 peoples.. See recent facebook statuses:
About: Webafrica, the fastest ISP on a connection you can trust. Get up to 10Mbps speeds. Call us: 086 000 9555
Webafrica account is having 565 followers and 1001 plus one count.. See recent Google+ Posts:
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
Add your own review [Toggle to advance form]
webafrica sucks, is useless -i want OUT. From failing to get back to you; rudeness; line managers/ directors unwilling to talk to you; today i am cancelling my accounts.
Having had two uncapped accounts with this lot,they have twice reprimanded me for abuse of their service, while I never exceeded the limits they had laid down.
Twice now I have received letters telling me that my use was excessive, and that my account is throttle and liable to be cancelled. That while it was clear from the metering they provide on their website that there was still a 1GB to go before I would reach any kind of limit.
The little man at the call centre informed me that it was because I nearly exceeding my limit -go figure. Another guy phoned later to tell me that they also had a 21 day limit - of course there is nothing obvious on their website about the 21 days.
Poor business philosophy and totally idiotic customer relations. Makes you wish you were back on Mars. What a bunch of bunglers
Trademarks, logos & names are properties of their respective owners and protected by law.