VPS Ville review

8 user reviews, 0 support responses, 0 testimonials, 4 products, 0 promotions, 0 social accounts, Alexa #12462040, listed 2008 (#11026)

Most Recent Customer Reviews

-hidden- (-hidden-) / meridianmapping.ca
Time Hosted: over 3 years
Global rating
Customer Relation
Control Panel
Was OK until I needed support then... nothing.
Last week I had to deal with a server hack and a ransomware attack on a VPS I have at VPSVille. Annoying but the data held on the server is fairly static and I have a backup on their system so it should just be a matter of restoring it.

Unfortunately when I tried to restore the backup nothing happened. I can see the backup there but when I start a restore nothing happens.

Ok, next step is to contact support... contact support... contact support... uh oh.

After 4 days of trying not even an acknowledgement from their support department.

Hello....? The company advertises 24/7 support staff... is anyone even alive there?

Don't get me wrong, when everything ran fine it was just great. I mean not outstanding... cost was a little high but speeds were fine. However as soon as I actually needed something from them... nothing.

I've stopped all payments to the company but haven't yet shut down the VPS, just to see if they will ever actually do something. [read more...]
Highslayer (highslayer@l...) / mobiledjforums.com
Time Hosted: over 3 years
Global rating
Customer Relation
Control Panel
VPSVILLE - hosting doesnt get much worse!
I took over an internet forum which is hosting with VPS. Their cost of £34.50 per month is quite high.

In return we get a site which goes down regularly. Usually nothing is done by VPSVille until a support ticket is raised (they dont check their own servers!) and then the problem is recitified eventually.

Currently my site is down. VPSVille reports the server is Shut Down. Rebooting or starting it has no effect, it stays shut down. They are 'investigating'. this is fairly typical of the way things go - site falls down, nothing happens, client complains, VPSVille eventually fix it.

BUT - there is never any courtesy. No apology, no responsibility and never, ever an offer of a refund under their '100% Uptime Guarantee' which is nothing but a joke.

I notice that VPSVille often reply to poor reviews and often showing the attitude and unhelpfulmess I've mentioned.

When you do ask what went wrong it is never their fault or never anything thye explain properly. Last time it [read more...]
Patricia (trish@i...) / na
Time Hosted: under 1 month.
Global rating
Customer Relation
Control Panel
won't refund my account
I tried VPSVille and raised a ticket to cancel my account the next day (Oct 8th) and have heard nothing to date.

I've sent 2 follow up emails and have heard nothing since.

They're 30 day guarantee money refunded is worthless.

Don't trust this service/company.

I should have known better,as they have no information about who they are, online!


Services: Web HostingDomain Registration

About VPS Ville

VPSVille is a company formed to address a gap in the Canadian market. We specialize in providing VPS hosting on enterprise grade networks at wholesale prices. Our team has more than 50 years combined experience in the IT industry. We are all experienced programmers and system administrators who wanted something more from a hosting company, and couldn't find it.

We were appalled by the incredibly high prices reflecting what equipment and bandwidth costs were ten years ago.

In 2007 we built the hosting company we wanted to find ourselves. We focus on business and technical users who want a virtual dedicated server on premium bandwidth with maximum uptime.

What We Offer
We offer several service plans that put customers in the drivers seat of their VPS. All our servers have high internet bandwidth, fast disks and plenty of available memory. You only pay for what you need. Our service plans are upgradeable on-the-fly from our custom control panel.

Our network is designed from the ground up for low latency (ping time). Peer1 is our primary network provider, which gives us enterprise grade bandwidth and 100% uptime. Our packets stay on the same network as they cross Canada, cross the Atlantic, and head south into the US, resulting in excellent service for our Canadian and International customers.

Our network delivers consistently fast speeds to and from the internet, with full multi-link redundancy so that if one link goes down, we will transparently route you to another link in less than a second. We pass these enterprise grade features onto you, without charging you premium prices. We pride ourselves on our extremely low latency network.

Minimal latency and no single point of failure
100% guaranteed uninterrupted transit to the Internet
Zero packet loss on PEER 1's internal network
Four Tier 1 upstream providers
Cisco™ powered network using Hot Standby Router Protocol (HSRP)

Unlike most providers, we own all of our equipment. We do not lease our hardware from somebody else and are not reliant on others for repairs. We have physical access to all of our hardware.

Our virtual servers are built for stability. All our servers are connected to redundant switches connected to redundant network feeds that are designed not to fail. We use only enterprise level hardware, not cheap unreliable equipment.

Our high-performance Quad Core Intel Xeon servers with 8 GB of Memory, redundant power supplies, and redundant NIC's are all attached to their own Redundant Array of Independent Drives (RAID) 3Ware storage array utilizing the latest long-life Seagate drives.
Network Facility

Located at 151 Front St. West Toronto, Canada's premiere carrier hotel.
Facility powered by multiple redundant power grids
Redundant power switching gear
Floor wide UPS systems, 6 hour minimum charge
Redundant on-site generator systems & 3 Rollup Links
Emergency building power umbilical cord with generator truck agreements
Multiple on-site security personnel
Visually verified man-trap at entrance
Redundant camera systems, Card Readers
Security lock-down elevators and stair wells 24x7
Redundant Libert HVAC Climate Control Units
Perimeter water detection systems

We specialize in virtual private servers for online business and nothing else. We don't sell domain names, website templates, SSL certificates or other services. Your VPS is our focus.

Full Control
You have the ability to modify any aspect of your hosting environment to suit your business requirements. You have full control of the server, and can install almost any software you wish on your VPS, such as custom software and your own firewall security policies.

Stellar 24/7 Support
VPSVille employs Linux geeks that are not afraid to get their hands dirty. Our administration staff are comfortable and experienced in troubleshooting complex system issues. We are always available to answer your questions and support your endeavors.

Satisfaction Guaranteed
VPSVille offers an unconditional 30 day money back guarantee on all services. We are confident that our VPS servers will meet your business requirements.

Our Los Angeles datacenter is ideally suited for fast interconnectivity with all of the United States, Asia, Australia and New Zealand. We also operate data centers situated within Dallas, Toronto and London, on the main fiber backbones of North America and Europe. Improve your search engine ranking and server's speed by locating your servers close to your customers.

Instant Scalability
We hope your business grows, and we are here to help make it happen. You can start with a small VPS and upgrade it when needed allowing you to keep your expenses low as you grow. You can upgrade your VPS instantly when you need it. You can even add more servers at our other locations in minutes.

Smart Automation
We streamline and automate in every way possible to save you time. You won't need to contact customer support for common tasks involving your VPS. You will have access to backups, DNS, Reverse DNS, account information, upgrades, downgrades and server reboots without speaking to anyone. We provide that information and control in our custom control panel.

Web Control Panels
As a web hosting company your main concern should not be managing your server, it should be building your business. Our affordable, web-based control panels (cPanel, DirectAdmin or LxAdmin) give you and your clients the ability to manage many aspects of the server via an intuitive and secure interface leaving you with time to spare.

We are Green
A VPS server is the green alternative to a dedicated server. Unused CPU cycles are given to other users to ensure power is not wasted. At VPSVille we feel it is our economic, social and environmental responsibility to do our part to reduce power consumption in all areas of our business.

VPSVille Value Plans

Virtual Private Server (VPS) hosting is the future of web hosting. Each VPS performs and executes exactly like a stand-alone server; VPS's can be rebooted independently and have root access, users, IP addresses, memory, processes, files, applications, system libraries and configuration files.

Our self-managed value plans put you in the drivers seat of your own VPS server. You have the power to install any software you wish. VPSVille staff will ensure that your server works correctly, is backed up regularily and the network connection is fast and responsive. All these plans may be upgraded to Semi-Dedicated servers if need be.

OpenVPN VPS Plans
OpenVPN is a full-featured SSL VPN which implements OSI layer 2 or 3 secure network extension using the industry standard SSL/TLS protocol, supports flexible client authentication methods based on certificates, smart cards, and/or username/password credentials, and allows user or group-specific access control policies using firewall rules applied to the VPN virtual interface.

OpenVPN is not a simple web proxy and does not operate through a web browser. Instead, it works at a lower level where all network traffic can be directed through the VPN. You can web browse or use any other application with your servers IP address and network connection.

VPSVille provides an OpenVPN template with Linux and OpenVPN pre-installed and ready to go. Full instructions for use are on our Forum in the Templates section. With it you can quickly setup a secure VPN connection between your PC and your VPS.

Semi-Dedicated Enterprise VPS Plans

Our Semi-Dedicated plans are for those who want the full power of a dedicated server along with the convenience and security that a VPS provides. These servers include large amounts of guaranteed RAM suitable for mission-critical applications. Semi-Dedicated servers share an ultra-powerful hardware node with no more than 8 other servers, giving each server at least half a Xeon CPU to itself.

Our semi-dedicated plans put you in the drivers seat of your own powerful server. You have the power to install any software you wish. VPSVille staff will ensure that your server works correctly and the network connection is fast and responsive. You will have access to backup and restore operations from our control panel.

vpsville.ca Screenshot
Website research for VPS Ville on October 27, 2008 by WebHostingTop


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PlansWebsite Products

Shared - Linux Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
VPSVille VillagefeaturesServer Specs Provided:Intel CPURemote Reboot100 Megabit PortOperating System:LinuxDatabases Features:MySQLWeb Hosting Server Features:BackupWeb Programming Features:PHPControl Panel Features:CpanelWebminProprietary Control PanelEcommerce [...]$10.00/mo.5 GB100 GB
VPSVille TownfeaturesServer Specs Provided:XeonIntel CPU4GB RAMRemote Reboot100 Megabit PortOperating System:LinuxWeb Server Software Offered:ApacheOther Web ServersDatabases Features:MySQLPostgreSQLOracleOther DatabasesWeb Hosting Server Features:FTP AccountsCron [...]$15.00/mo.6 GB100 GB
VPSVille City $25.35/mo.12 GB250 GB
VPSVille Metropolis $50.70/mo.24 GB500 GB

Contact information is managed by vpsville.ca representatives webmaster@v..., admin@v..., support@v..., sales@v..., contact@v..., info@v... [login] Claim this businessCreate a free account to manage vpsville.ca listing!

Web stats

Web Site Title: VPS Canada Web Hosting Canada Virtual Private Server Canadian Virtual Private Servers Hosting cPanel VPS Hosting Canada VPS Linux VPS Virtual Private Server Hosting in Canada - VPSVille
Website Description: Canadian VPS Hosting, Cheap VPS, hosting canada, guaranteed uptime, linux hosting, php hosting, frontpage website, unix, dedicated servers, VPS
Targeting: Canada, United States
Links to the site: 26
Details for http://www.vpsville.ca/
Website DNS: ns1.vpsville.ca => ( Toronto ) / VPSville
ns2.vpsville.ca => ( Toronto ) / VPSville
MX::mail.vpsville.ca => ( Toronto ) / VPSville
Server Software: Apache
Website FIRST IP:
IP Location Country/State/City: Canada / Ontario / Toronto - see top providers in Canada, Ontario
ISP Name / ISP URL: VPSville / vpsville.ca
Website Extra IPs: ( Toronto, Ontario ) VPSville - vpsville.ca
  Google+ Shares Count: 0

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The quick stats of VPS Ville profile shows a note average of 2.1 out of 10, counting 8 opinions. (few listed on the top of the page)
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baconbits (wiredducks@e...) / slotsqueen
Time Hosted: 3 to 6 months
Global rating
Customer Relation
Control Panel
VPSVille Support SUCKS
The price looks great for what you get, but if something ever goes wrong, you wont get timely support and you wont get qualified support!

What you will get is rude support staff incapable of answering your questions. Then when you take it to an online hosting forum where they frequent they will terminate your account claiming you are slandering them.

David Tibbs (tdtibbs@g...) / digitalmaze.co.uk
Time Hosted: 2 to 3 years
Global rating
Customer Relation
Control Panel
VPSVILLE are the worst VPS providers ever!
If you need a relable server with support, then I cannot stress enough to stay away from these cowboys. Their support (oh did I say support) is non existent despite promoting the 24/7 great support they provide. They answer when they can be bothered and even then its lame, and most times they dont even resolve the issue and at best cause another problem. Ive been with them 3 years and about to move to a UK company.

Really, stay away from this cowboy outfit if you have mission critical web services.
J (asd@a...)
Time Hosted: 3 to 6 months
Global rating
Customer Relation
Control Panel
VPSVille are the poorest VPS company I've had the pleasure of hosting with. They lack the sufficient infrastructure to provide your site with guaranteed uptime. I was told that my VPS data was lost because somebody broke into the servers and deleted all the data. I'm not sure whether was a coverup or not, I do know that multiple people lost their accounts.

I cannot stress enough how bad this company is. Look at Slicehost or Linode instead.
Michael (assyrianthugz1@h...)
Time Hosted: 1 to 3 months
Global rating
Customer Relation
Control Panel

I purchased a VPS from Vpsville.com in the first 15days lxadmin updated which caused my admin page to not work, this took their slow support team long to fix.

in total i have like 4 different problems. Later on my vps went down from using over 10GB...when my 2 websites total @ 300MB they tryed 2 make me buy a better package.

I asked for a full refund since all that downtime cost me money and i only got a partial refund.

After all of that he said that linking to movie sites are not allowed, then he DELETED MY VPS no warning nothing. Good thing i had backups.

I told them i was going to leave a bad review, he decided to go on McAfee SiteAdvisor and report my website's are fraud and scam websites!!


Contact me @ assyrian_mik3y@hotmail.com i have evidence of support tickets and recipts to back up all this talk.
Michael Reid (mreid@y...)
Time Hosted: 1 to 2 years
Global rating
Customer Relation
Control Panel
A good place with great service. We were using dedicated servers but decided to try out VPS with these guys. We've saved money and a lot of stress, their uptime is excellent (Peer1) and I don't know how they manage to stay so cheap. VPSVille is only 60ms away from Vancouver!

We tried hosting our own equipment with Peer1 a while back and they quoted us a $100/mbit! These guys are a gem.

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