VPS Blocks review3 user reviews, 1 support response, 0 testimonials, 2 products, 0 promotions, 3 social accounts, Alexa #708443, listed 2012 (#17715)
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I purchased a Windows Virtual Private Server from vpsblocks.com.au. I was satisfied at first with the quick support ticket replies. A few days later, I got my game server that I was going to host, up. A few hours later, the VPS that I was hosting on was DDoS'ed and it took down the entire network that the host was on. I was then told that I was unwanted to host with vpsblocks due to the fact that I was a target. I was the victim and I felt like they were trying to make me responsible for the attack. After asking a few questions, the support staff then recommended me to Web24. They knew that I was hosting a gameserver and then in the ToS, Web24 do not allow gameservers. After going with Web24, I was on my vps when it was taken down and terminated for apparently the same reason as what VPSBlocks took us offline for. Not to mention, the clauses that they claimed we breached were completely inappropriate to the situation. I strongly believe that VPSBlocks were in contact with Web24 about [read more...]
I would like to take this opportunity to categorically deny any relationship between Web24 and VPSBlocks. The client simply asked where they could go and we suggested a larger host (bigger bandwidth) who may be able to filter the DDOS attacks on his VPS. Web24 being the 2nd or 3rd biggest in Australia we suggested he could try them. Obviously his DDOS attacks were too large for them to handle also.
We take our network security and uptime extremely seriously, and we cannot host clients who are DDOS'd as that can have an affect on all our clients.
If you are at risk of being DDOS'd then you should probably look to massive US based hosts like CloudFlare who published articles on the way they handle big DDOS attacks. Their methods are simply not feasible for hosts in Australia due to bandwidth available here.
We also believe that the majority of clients and prospective clients will support hosts who will mitigate the risk to their services by not continuing to host VPSs [...]
Customer service representative (willk@v..., ).
About VPS BlocksVPSBlocks is a privately owned company located in Melbourne. Our company focus is to provide excellent service while maintaining affordability in the Australian market. The company aims to provide services that meets the unique needs of each client and exceeds their wildest performance expectations.
VPSBlocks offers corporate virtualisation services. We will evaluate your current infrastructure, advise what is required to meet your goals, determine a plan to achieve this with as little disruption to your services as possible, then in conjunction with your existing IT staff implement that plan.
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Purchased one of their windows based VPS's. Setup and purchase was fine.
A random loss of connectivity and a couple of server restarts which were found to be hardware failures after asking support about them. They never mentioned anything until i asked...
Server was running fine, though had complaints of bad connections. Server got ddoss'ed and vpsblocks turned the server off and refused to host us anymore. Asked to have the server turned on so i can retrieve files to which they did and they asked me to let them know once done, however they cut it off before i was finished anyway.
Was refunded my original server payment however they did not refund for the upgrades i made during the 15 day money back period. Would highly recommend finding another company to host with, get ddossed and expect no support and get cut off...
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