Vodien review

17 user reviews, 4 support responses, 0 testimonials, 21 products, 1 promotion, 5 social accounts, 15555 domains, 18580 hosted, Alexa #112385, listed 2008 (#6956)

Most Recent Customer Reviews

-hidden- (-hidden-)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
take time to improved
Hosting with vodien 2 years, solved only 60% of of my tickets. others 40% I have to search for errors and fix it myself.

There don't know what customer need, we must keep reply what we want.

Errors can't solve, their support teams will said:
>> issue is with your back office configuration" we can't help>Or the errors is no longer part of our scope of support. We would recommend you to contact your developer to check> Please be informed that the files has been automatically updated, this will not cause any issue on your prestashop website. Unless it will show missing files
Desmond (desmondtan@g...)
Time Hosted: under 1 month.
Global rating
Just find it hard to believe that ppl will want to say good things about a web hosting company because when more ppl join and it probably means more ppl sharing the server..these days, i prefer not to believe reviews online..
Hi Desmond,

We understand your frustration, but rest assured that as a responsible business, we work within our hardware capacities and provide excellent service levels to our clients because we don't overload our servers. Once a server reaches our own thresholds, we start a new server. Hope this helps, and do let me know if I can help you with your own web hosting account with us. I can assure you that you will be pleasantly surprised at the service quality and performance that our customers are enjoying.

Shawn

Customer service representative (Vodien Internet Solutions Pte Ltd - corporate@v..., ).
Dexter Damien Chan (dexter.damien@g...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I would like to thank the Sales Support Team for their prompt reply (within 10 mins)whenever I have issues with my Hosting Account. Vodien.com never fails to impress me everytime. If you need a good hosting account with everything you need and at an affordable rate, Vodien.com will be your number #1 choice! No doubt about it!
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Listed and verified since 2008
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Overview

About Vodien

Vodien Internet Solutions is a leading web hosting service provider in Asia, and offers premier access speeds to visitors in the region. We have clients from Singapore, Malaysia, Indonesia, Netherlands, Switzerland, the United Kingdom, and the United States.

Since our inception, we have serviced thousands of clients across different industries and consumer segments across the globe and have continually received accolades for our prompt, knowledgeable, and affordable service.

Our Story Becoming Singapore's Top Web Host

Vodien Internet Solutions was founded in 2002, then known as Vodien Studios. The brainchild of founder Bill Poh, Vodien started off providing quality web design and web development services, and slowly evolved into the Singapore web hosting specialist that it is today.

With our understanding of web programming and design, we are better able to provide a hosting platform that can effectively serve our clients' needs, and give them reliable solutions quickly and accurately.

Today, we have plans to strategically strengthen our Asia-Pacific presence while continuing to forge stronger relationships and alliances with our partners and clients, both locally and internationally.

Mission and Commitment

Having come from a history of web design and development, these skillsets will allow us to give our clients effective recommendations as well as solutions, however our core expertise and skillsets still lie in server management and administration.

As part of our commitment that our clients receive the best web hosting experience, the Vodien team - consisting of highly experienced server admins, support personnel and account executives - are dedicated to provide unsurpassed support, and to establish quality relationships with our clients.

We own our servers and therefore we are able to provide support and resolution in the shortest time if any issues occur.

Why Choose Vodien Web Hosting?
Our bundled Super Services is why our clients choose us! We believe in giving you the utmost value in the form of full control and functionality needed for you to run a successful website from your hosting account. Read more about the various reasons why Vodien is different and why people choose us as their web hosting provider!

Super Peace of Mind SiteSentry™ protects your website from being hacked.
Super Mail Control MailCopy™ allows you to monitor both incoming and outgoing emails for any email account.
Super Support Having troubles? Our technical support personnel will solve your problem within 6 hours, guaranteed.
Super Web Hosting Fast, reliable web hosting, bundled with many value-added services that you can enjoy!
Super Secure Transmissions are all secured, preventing attackers from obtaining your confidential information.
Super Cost Savings See how you save more money by hosting with Singapore's largest hosting provider!
Super Spam/Virus Control All our web hosting packages are equipped with multi-layered anti-spam and anti-virus systems

Vodien Web Hosting Facilities

As a premier web host in Singapore, we have invested in industry-grade hardware and equipment so that your websites perform and respond quickly and smoothly.

Vodien's Network Advantages
Singapore Web Hosting Company

* Multiple and geographically redundant dedicated connections to Tier-1 Internet backbones from the largest ISPs in South East Asia and USA.
* Peering relationships are monitored and maintained 24x7x365 and upgraded as needed.
* All Data Centers deploy Border Gateway Protocol (BGP4 Routing Protocol) that enables a multi-homed provider to setup a truly redundant network. By connecting to multiple backbones, Vodien distributes data out quickly in the shortest possible path. In the even of a failure in one circuit, our network automatically re-routes data to another backbone, ensuring uptime and redundancy for our customers.

Data Centre
* QALA Singapore Pte Ltd
31 International Business Park #03-03

Shared Server Specifications
* Dell PowerEdge Servers
2 x Quad Core Intel Xeon (64 bit CPUs)
8GB ECC Registered RAM
15,000rpm SAS Harddrives

Remote Hardware Systems
* Equipped with remote hardware reboot ports
* Equipped with remote Keyboard, Video, Mouse (KVM) over IP

Special pages


vodien.com Cover
Website research for Vodien on January 1, 2017 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
webValue featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : CPanel
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : 5
Free domains : 0
Dedicated IP's : 1

MySQL5 Databases 5
Subdomains Unlimited
FTP Accounts Unlimited
Unlimited Parked Domains
Web-based Control Panel
Softaculous
PHP5
Server OS Linux

Details: https://www.vodien.com/singapore-web-hosting-compare.php

All Plans [...]
Plan URL : https://www.vodien.com/singapore-web-hosting.php
SGD 10.00/mo. 5 GBunmetered 0 / 5
webPlus featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : CPanel
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : 10
Free domains : 0
Dedicated IP's : 1

MySQL5 Databases 10
Subdomains Unlimited
FTP Accounts Unlimited
Unlimited Parked Domains
Web-based Control Panel
Softaculous
PHP5
Server OS Linux

Details: https://www.vodien.com/singapore-web-hosting-compare.php

All Plans [...]
Plan URL : https://www.vodien.com/singapore-web-hosting.php
SGD 20.00/mo. 20 GBunmetered 0 / 10
webExpert featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : CPanel
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : 15
Free domains : 0
Dedicated IP's : 1

MySQL5 Databases 15
Subdomains Unlimited
FTP Accounts Unlimited
Unlimited Parked Domains
Web-based Control Panel
Softaculous
PHP5
Server OS Linux

Details: https://www.vodien.com/singapore-web-hosting-compare.php

All Plans [...]
Plan URL : https://www.vodien.com/singapore-web-hosting.php
SGD 30.00/mo. 40 GBunmetered 0 / 15
webElite featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : CPanel
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : 30
Free domains : 0
Dedicated IP's : 1

MySQL5 Databases 30
Subdomains Unlimited
FTP Accounts Unlimited
Unlimited Parked Domains
Web-based Control Panel
Softaculous
PHP5
Server OS Linux

Details: https://www.vodien.com/singapore-web-hosting-compare.php

All Plans [...]
Plan URL : https://www.vodien.com/singapore-web-hosting.php
SGD 60.00/mo. 80 GBunmetered 0 / 30
webUltimate featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : CPanel
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : 45
Free domains : 0
Dedicated IP's : 1

MySQL5 Databases 45
Subdomains Unlimited
FTP Accounts Unlimited
Unlimited Parked Domains
Web-based Control Panel
Softaculous
PHP5
Server OS Linux

Details: https://www.vodien.com/singapore-web-hosting-compare.php

All Plans [...]
Plan URL : https://www.vodien.com/singapore-web-hosting.php
SGD 90.00/mo. 120 GBunmetered 0 / 45
Linux - Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
unmanagedValue featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Category : Self Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
RAM : 4000 MB
CPU : 1 x Intel Xeon Quad Core x3323 CPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

2 x 250GB SATA
ECC Memory
6 Hours Hardware Replacement Program
R300 Dell PowerEdge

Dedicated Server Hosting
Incredibly powerful dedicated servers

Does your website run very resource-intensive dynamic pages, database, or email services? Does your [...]
Plan URL : https://www.vodien.com/dedicated-server-hosting.php
SGD 280.00/mo. 500 GB5 TB 4 GB / 1
serverValue featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : CPanel, WHM
Category : Fully Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
RAM : 8000 MB
CPU : 1 x Intel Xeon Quad Core X3430
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

2 x 300GB SAS 15,000rpm (Raid 1)
ECC Memory
6 Hours Hardware Replacement Program
Managed Servers

Dedicated Server Hosting
Incredibly powerful dedicated servers

Does your website run very resource-intensive dynamic pages, database, or email [...]
Plan URL : https://www.vodien.com/dedicated-server-hosting.php
SGD 499.00/mo. 300 GB SAS5 TB 8 GB / 1
unmanagedPlus featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Category : Self Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
RAM : 12000 MB
CPU : 1 x Intel Xeon Hex Core E5-2420 CPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

2 x 600GB SATA (Raid 1)
ECC Memory
6 Hours Hardware Replacement Program
R300 Dell PowerEdge

Dedicated Server Hosting
Incredibly powerful dedicated servers

Does your website run very resource-intensive dynamic pages, database, or email services? [...]
Plan URL : https://www.vodien.com/dedicated-server-hosting.php
SGD 499.00/mo. 600 GB5 TB 12 GB / 1
serverPlus featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : CPanel, WHM
Category : Fully Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
RAM : 12000 MB
CPU : 1 x Intel Xeon Hex Core E5-2420
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

2 x 600GB SAS (Raid 1)
ECC Memory
6 Hours Hardware Replacement Program
Managed Servers

Dedicated Server Hosting
Incredibly powerful dedicated servers

Does your website run very resource-intensive dynamic pages, database, or email services? Does [...]
Plan URL : https://www.vodien.com/dedicated-server-hosting.php
SGD 699.00/mo. 600 GB SAS5 TB 12 GB / 1
serverExpert featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : CPanel, WHM
Category : Fully Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
RAM : 24000 MB
CPU : 2 x Intel Xeon Hex Core E5-2420
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

4 x 600GB SAS (Raid 10)
ECC Memory
6 Hours Hardware Replacement Program
Managed Servers

Dedicated Server Hosting
Incredibly powerful dedicated servers

Does your website run very resource-intensive dynamic pages, database, or email services? Does [...]
Plan URL : https://www.vodien.com/dedicated-server-hosting.php
SGD 899.00/mo. 600 GB SAS5 TB 24 GB / 1
serverElite featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : CPanel, WHM
Category : Fully Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
RAM : 32000 MB
CPU : 2 x Intel Xeon Oct Core E5-2650
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

4 x 600GB SAS (Raid 10)
ECC Memory
6 Hours Hardware Replacement Program
Managed Servers

Dedicated Server Hosting
Incredibly powerful dedicated servers

Does your website run very resource-intensive dynamic pages, database, or email services? Does [...]
Plan URL : https://www.vodien.com/dedicated-server-hosting.php
SGD 1,299.00/mo. 600 GB SAS5 TB 32 GB / 1
Linux - VPS Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
vpsValue featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
RAM : 2000 MB
CPU : 2 Virtual CPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

99.9% Network and Hardware SLA

VPS Hosting Plans comes with:
Solid-State Drives (SSD) Storage Flash Drives (SSD) Storage
Free cPanel Platforms Free cPanel Platforms
Daily Disaster Recovery Backup Disaster Recovery (Last 1-Day Data [...]
Plan URL : https://www.vodien.com/vps-hosting.php
SGD 99.00/mo. 30 GB SSD1 TB 2 GB / 1
vpsPlus featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
RAM : 3000 MB
CPU : 4 Virtual CPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

99.9% Network and Hardware SLA

VPS Hosting Plans comes with:
Solid-State Drives (SSD) Storage Flash Drives (SSD) Storage
Free cPanel Platforms Free cPanel Platforms
Daily Disaster Recovery Backup Disaster Recovery (Last 1-Day Data [...]
Plan URL : https://www.vodien.com/vps-hosting.php
SGD 149.00/mo. 60 GB SSD2 TB 3 GB / 1
vpsExpert featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
RAM : 6000 MB
CPU : 6 Virtual CPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

99.9% Network and Hardware SLA

VPS Hosting Plans comes with:
Solid-State Drives (SSD) Storage Flash Drives (SSD) Storage
Free cPanel Platforms Free cPanel Platforms
Daily Disaster Recovery Backup Disaster Recovery (Last 1-Day Data [...]
Plan URL : https://www.vodien.com/vps-hosting.php
SGD 299.00/mo. 120 GB SSD3 TB 6 GB / 1
vpsElite featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
RAM : 12000 MB
CPU : 8 Virtual CPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

99.9% Network and Hardware SLA

VPS Hosting Plans comes with:
Solid-State Drives (SSD) Storage Flash Drives (SSD) Storage
Free cPanel Platforms Free cPanel Platforms
Daily Disaster Recovery Backup Disaster Recovery (Last 1-Day Data [...]
Plan URL : https://www.vodien.com/vps-hosting.php
SGD 499.00/mo. 240 GB SSD4 TB 12 GB / 1
vpsUltimate featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
RAM : 24000 MB
CPU : 10 Virtual CPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

99.9% Network and Hardware SLA

VPS Hosting Plans comes with:
Solid-State Drives (SSD) Storage Flash Drives (SSD) Storage
Free cPanel Platforms Free cPanel Platforms
Daily Disaster Recovery Backup Disaster Recovery (Last 1-Day Data [...]
Plan URL : https://www.vodien.com/vps-hosting.php
SGD 699.00/mo. 480 GB SSD5 TB 24 GB / 1
Domains Keep mouse
over features!
Price Updated
.com .net featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

.com.sg Starting at $60 per year
.sg For Singaporeans who want to build a local presence! Starting at $60 per Year

Features
DNS MANAGEMENT
Update your domain name information easily with our system.

AUTO RENEWAL ENABLED
Don’t worry about losing [...]
Plan URL : https://www.vodien.com/domain-name-registration.php
SGD 20.00/yr.
Colocation Keep mouse
over features!
Price Transfer UpdatedDedicated IPs
1U Rack Space featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Category : Self Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Dedicated IP's : 1

Power Sockets 1
Remote Reboot Requests 4
Bandwidth (Unmetered) 10Mbps Guaranteed
Location Singapore Changi
Network Statistics MRTG Graph
Power 0.25kVA
Lead-time Same-day Provisioning

Add-ons
10Mbps Guaranteed [...]
Plan URL : https://www.vodien.com/singapore-colo-colocation-hosting.php
SGD 180.00/mo. unmetered 1
10U Quarter-Rack featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Category : Self Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Dedicated IP's : 4

Power Sockets 6
Server Uptime Monitoring Up to 1 device (with call notification)
Remote Reboot Requests 4
Bandwidth (Unmetered) 25Mbps Guaranteed
Location Singapore Changi
Network Statistics MRTG Graph
Power 0.75kVA
[...]
Plan URL : https://www.vodien.com/singapore-colo-colocation-hosting.php
SGD 700.00/mo. unmetered 4
20U Half-Rack featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Category : Self Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Dedicated IP's : 6

Power Sockets 12
Server Uptime Monitoring Up to 2 device (with call notification)
Remote Reboot Requests 4
Bandwidth (Unmetered) 50Mbps Guaranteed
Location Singapore Changi
Network Statistics MRTG Graph
Power 1kVA
[...]
Plan URL : https://www.vodien.com/singapore-colo-colocation-hosting.php
SGD 1,100.00/mo. unmetered 6
42U Full Rack featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Category : Self Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Dedicated IP's : 12

Power Sockets 24
Server Uptime Monitoring Up to 4 device (with call notification)
Remote Reboot Requests 4
Bandwidth (Unmetered) 100Mbps Guaranteed
Location Singapore Changi
Network Statistics MRTG Graph
Power 3kVA
[...]
Plan URL : https://www.vodien.com/singapore-colo-colocation-hosting.php
SGD 1,800.00/mo. unmetered 12

Contact information is managed by vodien.com representatives Vodien Internet Solutions Pte Ltd - corporate@v... , sales@v... , web@v... [login] | Last company update:

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Targeting: Singapore

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News

An Increasing Trend that Shows The Popularity of cPanel in The Hosting Space - In the recent weeks, Vodien has seen a marked increase in the number of clients with cPanel websites who have switched their hosting over to Vodien. cPanel is a web hosting control panel that simplifies and automates the process of managing hosted websites. Many site owners trust the cPanel software in managing their websites because:
*cPanel has a simple step-by-step tutorial and other documentation to help new users set up and manage their websites and cPanel accounts
*They can easily create email accounts that use POP, SMTP and IMAP standard protocols, with or without SSL encryption.
*cPanel provides them with several webmail interface options to access emails from any web browsers. The most widely-used webmail interfaces are SquirrelMail, RoundCube and Horde.
*cPanel allows them to easily change settings such as email autoresponders and email forwarders
According to Aaron Philips, cPanel’s Chief Business Officer, “cPanel is excited to build a closer relationship with Vodien ... [search all vodien.com news]

Social Networks

https://www.linkedin.com/company/vodien-internet-solutions-pte-ltd
Vodien Internet Solutions Pte Ltd (est. 2002) is a Privately Held entity having 37 followers on LinkedIn and 11-50 employees, industry Information Technology & Services.
https://plus.google.com/+vodien
Vodien Internet Solutions Pte Ltd account is having 39 followers and 42 plus one count. See recent Google+ Posts:
vodien.com Icon
- Vodien continues to focus on growth with their latest acquisition of Webvisions, the shared hosting division of ICONZ-Webvisions. Read more about this exciting news! Vodien Announces its Latest Acquisition, Webvisions | Singapore Blog | Singapore Community - Vodien
- Understand the costs, features and performance of each hosting plan to help you make a cost-effective choice. Learn how to find a suitable web hosting plan. Different Types of Web Hosting Plan
- Have a habit of backing up your data to safeguard your business or personal data with the 3-2-1 backup method.. Learn more about what you can do to protect your IT infrastructure, be it for personal or business use! The Best Way to Backup your Important Data | Vodien
Vodien Blog  (RSS error) Blog added on Apr, 2014, with total 131 articles, language en-US. See recent blogs summary posts:
- 12 Blogging Tools for a Productive Blogging Career - Blogs offer a great opportunity for your brand to stand out as an authority in a chosen niche. No blogger was ever successful at their first attempt at blogging. So the only way to be really great ...
- Why Customers Switch to Vodien from Other Web Hosts like AWS - Every now and then, we get emails from customers who want to migrate their sites from Amazon Web Services (AWS) to Vodien. Most of the reasons for the decision to migrate can range from steep price ...
- Top 6 Things You Are Missing Out By Not Working In an SME - Everyone who works for a company knows that staff benefits and welfare play a huge part in your working life. No matter which type of company you work for, there will be some form of benefit offered ...

Domains trend

ReviewsCustomer Ratings

The quick stats of Vodien profile shows a note average of 7.8 out of 10, counting 17 opinions. (few listed on the top of the page)
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Justin (justin@t...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
Vodien has made me impressed with their rapid, superb and friendly customer services. A phone call is always returned with an answer and with a smile at the end of the phone. That matters the most to me. I would have alot of things to say, but I would like to comment that Vodien is so good, that I really have nothing to say! We look forward to more transactions with you!
Clifford Lim (CliffordLi12313@g...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
After using vodien for a few months, we begun having problems with the email services. Though they promised good technical support, there was actually None. The customer service staff were absolutely rude with responses like 'it is all in the email' when we could not access our email at all.

Furthermore, they actually challenged us that it was not fault on their side and threatened additional technical support charges!

The email service uptime is horrendous, there are constant downtimes in peak hours. There is also issues when using outlook and other mail services, ie trust certificate.

Do not use this company, we made a mistake and hope no one else does!
Dear Clifford,

I apologise for the annoyance and frustration that you must have faced. Rest assured that this is not normal of our services and customer support. We pride ourselves in our web hosting service, and I want to make sure that this is right for you. I have checked our records and will be following up with your company and our customer service officer.

Alex

Customer service representative (Vodien Internet Solutions Pte Ltd - corporate@v..., ).
William Wilson (will_030@g...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
I was referred to these guys from my friend, and even though they're in Singapore, they have no problems with English, and in fact, I'd say that having excellent customer support is the reason why I chose Vodien. I can get support for any of my questions, and get advice about my hosting setup, at anytime of the day! That's excellent and it's something that many other hosting companies out there lack.
Dave Brown (dave.brown@c...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
We operate a hedge fund in America and required an Asia presence so that our Asian clients could access our services quickly. Vodien managed to fulfill this very admirably, with the best customer support that I'd seen. We have several servers with them already, and plan to have more.
Liu Kai (liukai888@y...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Very good service! Better than Chinese hosts. Good speeds. International customers can visit our website very good. Very happy with this good company.
Jerry Krug (jkrug2004@g...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
The one thing I absolutely cannot live without is the excellent customer support that I get from Vodien. My reseller hosting business depends on this fact. In the past I've had so much trouble with unresponsive hosts, and delayed support help that my business was affected and I lost clients as a result. These days I can run my reseller hosting and get instantaneous support help from Vodien, which allows me to run a much more efficient hosting business that my own clients love. If you're thinking twice about Vodien, or considering a web host to resell hosting under, there's nothing better than Vodien that I recommend.
Jeanne Perreau (jeanne.p@g...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
I deal with finance and investments in France, but I needed to have a dedicated server in Asia, and Vodien came highly recommended. I have to agree. They have very good service, and very excellent support. Their speed in Asia is very good, as my clients in Asia find that our website loads very fast. I have nothing but praise for this wonderful company, and had no troubles while being with them.
Peter Gan (pmandola84@g...)
Time Hosted: 1 to 3 months
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Absolutely love these guys! In the past, I hated how I can be working on my website with a web developer, and then the web developer tells me I have to get something from my host, because waiting for my host to reply would take a day at least.

Recently I got a VPS from Vodien for a new client project, and experienced how great their support is, because I get email replies so quickly that I don't even feel like my workflow's been interrupted. I highly recommend these guys.
Ibrahim Hasan (ibrahim.h@y...)
Time Hosted: 6 mo. to 1 year
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It was the features that Vodien offered that drew me to try their service, and their customer support has been more than helpful in assisting me in setting up my website. I recommended Vodien if you're looking for a reliable and helpful web host.
Toh Zheng Quan (zhengquan78@y...)
Time Hosted: 1 to 2 years
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My gf and I run a forum together, and vodien's support is very helpful n friendly. this was 1 feature that i really needed becos i wasn't very technical. i tried some US hosts, but they are not very good with customer support, and not very helpful - and i can't call them up. I can say that our website can't be succesful without vodien's help...been usign them for more than a year already, and they have only been improving.. A++++!
Zac (zac.johnson@g...)
Time Hosted: 3 to 6 months
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I run a web design firm operating out of Pittsburgh, and I always have to set up web hosting for my clients. I'm not a tech-oriented kinda guy, so I'd prefer not having to bother about details about hosting. I've tried a couple of reseller accounts over 4 years, and one gripe I always have is the lack of customer support. I tried Vodien after seeing their reviews, and their customer support has been excellent, with my requests and questions getting a reply within the hour. From 1 client account, I've moved to having 3 accounts with them, and I'm looking to move all my accounts over by the end of the year.
Benny (bennyteo76@h...)
Time Hosted: 6 mo. to 1 year
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I have a web hosting plan with Vodien, and so far, they're the best host that I've had. I run 4 websites, and had tried 3 hosts (2 of them are US hosts) and Vodien is so far the best. the speed's good, and the most impressive is their customer service, who helped me with migration, and PHP libraries that I needed for my website. well recommended!
Mandy (thefinecloset@g...)
Time Hosted: 1 to 3 months
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I have a lot of problem with my account after since i shifted over, especially with my database for my ecommerce web site. Their support is also not helpful in solving my problem, insisting it is my web site that are having problems and not their server. I run a business 24/7, so this is not acceptable to me, suggest steer clear of them.
Dear Mandy,

I am regretful to hear about the issue that you've faced. While we do provide 100% server-side troubleshooting, certain problems are related to the scripts (e.g. how the developer coded the script, or a semantic problem, etc). I want to make sure that things are made right for you, so please advise on your domain and problem faced and I'll trace this issue for you.

Customer service representative (Vodien Internet Solutions Pte Ltd - corporate@v..., ).
Richard Tay (richardtay88@g...)
Time Hosted: 6 mo. to 1 year
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though the plan is relatively cheap, but the server is not as fast as i expected. Probably too overloaded with many customers on one server. Support response is average. There was once i called at 4am for urgent assistance, but nobody picked up my calls, so the 24 hours support is not really true.
Dear Richard,

We do not practice overselling to ensure that our shared hosting customers do not face a degraded performance. Please advise on your domain name in question and I'll trace this issue for you.

Customer support representative (Vodien Internet Solutions Pte Ltd - corporate@v..., ).
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