Vinahost review3 user reviews, 1 support response, 0 testimonials, 3 products, 0 promotions, 5 social accounts, 1335 domains, 1583 hosted, Alexa #152159, listed 2015 (#23576)
Most Recent Customer Reviews
Customer service does not answer questions and try to sell bigger packages rather than configure their email-servers correctly.2/3rds of our emails ends in our customers spam box even if we send only between 3-10 emails a day.
We have lost approximately USD 50,000.- due to lost sales because of this issue that we have described in detail how they should configure their hosted emailserver in order to prevent customer's emails ending in spam at the receiver. 1 out of 10 e-mails is rejected by the receiving email server. Impossible to run a business with these bad figures.
If you need e-mail service stay far away from Vinahost.How they have such a high rating in Vietnam is a miracle or a scam.
Manager of Marketing and Sales
We are so sorry hearing that from you.
Can you show us some proofs that we cause this situation?
If not, please delete this review, it may make other customers have a bad impression on our services.
Customer service representative (Vina Host - khanhth@v..., ).
About VinahostVinaHost was founded in 2008. Since day one, our goal has been to offer quality, affordable, domain-based web hosting and server solutions to our customers.
More about VinaHost
Who we are?
VinaHost team of web hosting experts average 8 years of professional hosting experience. Staffs are trained abroad and able to support with fluent English. We also have 24/7/365 technical support within 15 minutes.
”Our goal is to thrill every customer with our expertise, professionalism, availability and honest desire to see them succeed“
What we do?
We have various web hosting plans that help you stay ahead of the competition. Whether it is simplicity or advanced performance that you need, our hosting plans and options will offer you the most comprehensive hosting solutions, from website, email, ecommerce, domain name and more.We host the servers at Tier-3 data center, (Viettel IDC and VDC) which prides as the best data centers in Vietnam. As a result, we can guarantee highest availabilty and performance. Whether you are budget-minded or seeking enterprise-grade options, our versatile options will satisfy to your needs.
Our main services: Server, VPS, Web Hosting, Domain, Reseller and SSL Certs.
We work hard to provide unparalleled levels of service, security and support. We strive to offer intuitive products at the most competitive prices in the business. Our goal is to be honest, straightforward, friendly and helpful.
VinaHost support staffers are some of the smartest, nicest people in the industry. We always try our best to reach customer’s satisfaction. Making customers happy is our top priority. In the other hands, we are friendly and active people. We work hard and play harder. Our managers always make us feel like every day at work is a new journey to explore happiness. We also understand that “Happiness is a journey not a destination” so we always make our customers feel satisfied in all steps. We also strive to keep our associates happy through team outings, annual team building and more – because we know a happy associate is more likely to treat a customer well.
Thank you for being part of our journey.
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Contact information is managed by vinahost.vn representatives info@v..., webmaster@v..., admin@v..., support@v..., sales@v..., Vina Host - khanhth@v... [login] | Last company update:
|Targeting: (174)||Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba|
|Links to the site:||249|
|Details for http://vinahost.vn/|
|Website DNS:||amir.ns.cloudflare.com => 220.127.116.11 ( San Francisco ) / CloudFlare Inc. - cloudflare.com|
demi.ns.cloudflare.com => 18.104.22.168 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
MX::mail2.vinahost.vn => 22.214.171.124 ( Mountain View ) / Google Inc. - google.com
MX::mail4.vinahost.vn => 126.96.36.199 ( Mountain View ) / Google Inc. - google.com
MX::mail3.vinahost.vn => 188.8.131.52 ( Mountain View ) / Google Inc. - google.com
|IP Location Country/State/City:||United states / Arizona / Phoenix - see top providers in United States, Arizona|
|ISP Name / ISP URL:||CloudFlare Inc. / cloudflare.com|
|Facebook Shared Count:||1917|
|Linkedin Shared Count:||0|
|Google+ Shares Count:||0|
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In the early days of cloud computing poor customer service was a constant complaint from users. Fortunately most vendors have made great strides in improving technical support over the past few years, but better service comes at a price. Google’s basic “Silver” support package for their cloud platform currently costs $150/month, which has four hour response time (during business hours only) and does not include phone support. Other cloud vendors such as Microsoft have similar support plan options.
If your business needs are such that you need rapid response to customer support issues, make sure that your cloud server in Vietnam vendor has plenty of options available for technical support, include email, phone, live chat, knowledge bases, and user forums. Be prepared to pay for higher levels of support, particularly on evenings or weekends.
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VinaHost - Trang mạng thuộc về Công ty TNHH VinaHost luôn cập nhật thông tin về khuyến mãi, sản phẩm dịch vụ: Server, Hosting SSD, Tên miền, Cloud Service.
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VinaHost account is having 7936 likes, talking about them 46 peoples. with 1917 webpage shares.
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|(2 = 66.67%)|
|(1 = 33.33%)|
you should try hosting services at Vinahost
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