Vida Host review

4 user reviews, 0 support responses, 1 testimonial, 7 products, 1 promotion, 4 social accounts, 14524 domains, 24810 hosted, Alexa #162470, listed 2007 (#4896)

Most Recent Customer Reviews

Sergey Wilms (sw@d...) / domainnamesidea.com
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
Fast, Core i7 UK servers, ultra-fast Nginx & Apache with Gzip compression (serving the sites up to 80% faster than my previos hoster). The latest version of the cPanel (#1 in the industry), a free domain in your name, Softaculous to install over 130 popular scripts and RVSitebuilder Pro to easily build a website with no technical knowledge - choose from over 700 templates. Also they provide R1Soft backups with all accounts!
All their servers are located in the premium Bluesquare datacentre near Maidenhead, connected to core network facilites in the Redbus Meridian Gate datacentre of the London Docklands. This makes them an excellent choice for UK and European users, especially businesses requiring the best speed and reliability possible.
They can now claim more than 24 months 100% network uptime.
They have invested in the latest Dell hardware to ensure excellent performance, and only sell what they can provide while maintaining their high quality service.
For those running larger [read more...]
Josh (info@s...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
I've been with Vidahost for a while and they're simply fantastic. The support staff seem to always be available which is great for when you've had too much coffee and end up working on your site at 4am. No downtime so far (which is important) and the speed of my site is amazing.

The package I got - the starter one which is the best in my opinion for home users - offers 5 addon domains which I'm currently filling up and 1gb of disk space. I doubt anyone would have enough to fill this up.

Overall I rate them a 10/10 and I'm glad I picked them.

Also, you can get 10% off at the checkout with the Vidahost coupon code STRUK10.
Sandulescu Sorin (webmaster@s...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
I love there fast server, friendly support team and very good up-time.
They never disappointed me.
I have nothing to say bad about them; because they were nice enough to fix htaccess file even when was my fault.
I hope they will continue to be the best in what they do, high quality web hosting.
They are in UK, and I'm in Romania, I get a very good speed from here, fast uploading for my scripts and files.
MORE REVIEWS
Listed and verified since 2007
vidahost.com logo!

Overview

Vida Host is part of HEG, Services: Web HostingDomain Registration

About Vida Host

Vidahost is a brand of Thermal Degree Limited, a Bath-based IT company which has been providing online hosting solutions to home and business users since 2002. During this time we have been in stable, profitable operation and host a full spectrum of clients from individual hobby sites, to large organisations and household names.

We specialize in providing a friendly, cost-effective service with packages from just £17 per year. We enjoy assisting small business operators with their first web presence, but also provide the power and expertise that advanced users require, hosting websites which receive millions of hits a month!

Our Service

We maintain excellent relationships with all our customers. We answer every e-mail promptly and fully answer any questions, 7 days a week, 365 days a year.

It is this commitment which sets us apart from our competitors. Of course, we can say what we like here - but please test us out by sending an email to enquiries@vidahost.com, or calling us on 0800 0470417. You'll always speak to someone who can help, and who speaks plain English!

We are also website owners, designers and developers: we use the tools we provide and are always able to usefully respond to any issues you might have with our systems. Additionally, the diversity of sites we host gives us the experience to make the best possible suggestions, no matter what your requirements.

Where is my site hosted?

Striving to constantly improve latency and meet the growing needs of our customers, we've expanded our network to include multiple prime business locations across the globe. At present, we have 3 data centre sites in Greater London and a point of presence (POP) in Singapore. We carefully choose our data centre locations based on their access to renewable energy, local transport links and proximity to dark fibre networks.


All our servers are located in the premium Bluesquare datacentre near Maidenhead, connected to core network facilites in the Redbus Meridian Gate datacentre of the London Docklands. This makes us an excellent choice for UK and European users, especially businesses requiring the best speed and reliability possible.

Having chosen our providers carefully, we can now claim more than 24 months 100% network uptime.

Performance

We have invested in the latest Dell hardware to ensure excellent performance, and only sell what we can provide while maintaining our high quality service. Happy clients, we believe, are worth more than squeezing 'just one more' account onto a server.

For those running larger websites we have created our Premium Hosting range, whereby we locate you on our best equipment and will never add more than 10 larger websites to the same server, allowing your site a bigger share of the resources.

Our Pricing

We believe hosting should be accessible to all.
We hope our pricing is as clear as possible, and what you see is what you pay - unlike some other providers, we don't have any 'small print' or 'hidden charges'. It's always free to transfer away a domain, and we don't charge any cancellation fees. In fact if you cancel during a prepaid period, we'll credit un-used months to your account!

Ten Reasons to choose Vidahost
Some really good justification for choosing us as your host!

1. Our support is second to none
You can read our average response time between 8am - 11pm for the last 7 days at the bottom of this page. No matter what your query, we can help. We've been using our own products for several years, and will ensure you get the best out of them.

2. We use top of the range Servers
We use brand new, high-specification Dell servers, usually the R710 model for its incredible power and capacity at an excellent price. We always use the latest technology - at the time of writing, all servers use Dual Quad-core i7 Xeon CPUs! Coupled with 24Gb RAM and extremely fast SAS RAID 10 disks with a hot-spare drive and dual PSUs, your website will be extremely responsive and always available. Guaranteed.

3. We are UK based
Fully UK-owned and operated, we don't cut any corners to bring you the fastest hosting and the best support. We have been in profitable operation since our inception several years ago.

4. You can use what you pay for!
Unlike some spurious hosts we won't suspend your site for no apparent reason. So long as what you host is legal, there are no restrictions on what we let you host/store on your account.

5. Install Scripts Instantly
We provide the industry-leading Softaculous system which allows one-click installs of 30+ popular scripts including forums, blogs, online shops and more!

6. Our Affiliate System
We believe our customers and friends should be rewarded for referring people to us so run an excellent affiliate scheme. Receive £5 just for signing up, then 25% of any hosting orders you refer!

7. Our 30 Day Money Back Guarantee
We hope you are happy with our service but should we not be able to meet your needs, or your hosting needs change and are no longer required, we offer a 30-day no-hassle money back guarantee for all our Basic, Shared and Reseller hosting products.

8. Excellent Pricing
With an ethos centred on long-term growth rather than short-term profits, we ensure all our pricing is fair and competitive, with no hidden charges or complicated small print. We believe that if we keep our pricing and service simple, you'll spend more time on your website which after all is the main reason to purchase hosting!

9. We are highly recommended by our existing clients
We have an open Testimonials page which shows un-edited testimonials that we've received. Any of our clients can submit their thoughts at any time, and we encourage feedback in the footer of all our e-mails. We also have a couple of case studies from our larger clients.

10. You can upgrade and downgrade whenever you need
We don't tie you into a minimum contract, and should your hosting plan be too little or too much, you can alter your package with ease on a pro-rata basis. No Hidden Fees!

Special pages


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Website research for Vida Host on May 12, 2018 by WebHostingTop

CouponsPromotions

Hosting coupon code STRUK10 , gives the customer 10% discount. - No time limit!

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PlansWebsite Products

Shared - Linux Keep mouse
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PriceDisk Space Transfer UpdatedFree Domain /
Allowed
cPanel Hosting MediumfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : 16
Free domains : 1
Dedicated IP's : 0

100 Mailboxes
24/7 Support

Money Back Guarantee 60 Days

Familiar
legacy control panel
With cPanel’s legacy software, you get a familiar online interface to easily access and manage your hosting account.

Friendly
24/7 support
Ready all day, every [...]
Plan URL : https://www.vidahost.com/web-hosting
£7.19/mo. VAT 20% exc.10 GB50 GB 1 / 16
Dedicated - Linux Keep mouse
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PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Fully Managed Silver ServerfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, WHM
Category : Fully Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 32000 MB
CPU : 1x Quad Core Xeon
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

2x 480GB SSD (RAID 1)
Free Website Migration
99.9% Uptime SLA

Key features
SSH Access
cPanel Control Panel
Free IP Address
Enterprise-Grade SSD Storage
1000Mbit Internet Connectivity
Free Daily Backups
Choice of Data Centre Locations
Free [...]
Plan URL : https://www.vidahost.com/dedicated-servers
£298.80/mo. VAT 20% exc.480 GB SSD2 TB 32 GB / 1
Fully Managed Gold ServerfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, WHM
Category : Fully Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 128 MB
CPU : 2x Hex Core Xeon
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

2x 960GB SSD (RAID 1)
Free Website Migration
99.9% Uptime SLA

Key features
SSH Access
cPanel Control Panel
Free IP Address
Enterprise-Grade SSD Storage
1000Mbit Internet Connectivity
Free Daily Backups
Choice of Data Centre Locations
Free [...]
Plan URL : https://www.vidahost.com/dedicated-servers
£658.80/mo. VAT 20% exc.960 GB SSD4 TB 128 MB / 1
VPS - Linux Keep mouse
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PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Fully Managed VPS 10featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, WHM
Category : Fully Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 768 MB
CPU : 2x Virtual Xeon CPUs
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

DDR3 RAM
Free Website Migration
99.9% Uptime SLA

Fully Managed
Virtual Private Server
Powerful hosting optimised to your specific needs. A flexible Virtual Private Server gives you dedicated resources to customise your hosting environment – fully [...]
Plan URL : https://www.vidahost.com/vps
£40.80/mo. VAT 20% exc.10 GB SSD400 GB 768 MB
Fully Managed VPS 80featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel, WHM
Category : Fully Managed
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
RAM : 8000 MB
CPU : 8x Virtual Xeon CPUs
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0
Plan URL : https://www.vidahost.com/vps
£178.80/mo. VAT 20% exc.80 GB SSD2 TB 8 GB
Cloud - Linux/Windows Keep mouse
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PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Starter PlanfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : 6
Free domains : 1
Dedicated IP's : 0

Free Website Migration
Let's Encrypt SSL Support
Mailboxes 25
Free 1-Click Apps
24/7 Support
Free Daily Backups
SSH Access
FTP Accounts Unlimited
Hybrid Hosting

Money Back Guarantee 60 Days
Plan URL : https://www.vidahost.com/web-hosting
£3.59/mo. VAT 20% exc.2 GB25 GB
Unlimited PlanfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : 100
Free domains : 1
Dedicated IP's : 0

Free Website Migration
Let's Encrypt SSL Support
Mailboxes Unlimited
Free 1-Click Apps
24/7 Support
Free Daily Backups
SSH Access
FTP Accounts Unlimited
Hybrid Hosting

Money Back Guarantee 60 Days
Plan URL : https://www.vidahost.com/web-hosting
£23.99/mo. VAT 20% exc.unlimitedunmetered

Contact information is managed by vidahost.com representatives enquiries@v..., support@v... [login] | Last company update:

Web stats

Targeting: United Kingdom
Details for https://www.vidahost.com/
Website DNS: ns1.vidahost.com => 2a01:9cc0:0:9::2 ( Kingston upon Thames ) / Paragon Internet Group Limited - paragon.net.uk
ns2.vidahost.com => 2a01:9cc0:0:8::2 ( Kingston upon Thames ) / Paragon Internet Group Limited - paragon.net.uk
ns3.vidahost.com => 2a01:9cc0:0:a::2 ( Kingston upon Thames ) / Paragon Internet Group Limited - paragon.net.uk
MX::mail.vidahost.com => 195.62.29.7 ( Maidenhead ) / Paragon Internet Group Limited - paragon.net.uk
MX::thermalthree.footholds.net => 91.198.165.221 ( Maidenhead ) / Paragon Internet Group Limited - paragon.net.uk
Server Software: Apache
Website IP: 91.146.106.2
IP Location Country/State/City: United kingdom / England / Maidenhead - see top providers in Great Britain
ISP Name / ISP URL: Paragon Internet Group Limited / paragon.net.uk

TestimonialsCustomer testimonials

I'm very happy with the quality of service they offer to me for the right price. I recommend them to all the people that need reliable hosting. I'm with them from august 2008.

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Social Networks

https://www.linkedin.com/company/vidahost
Vidahost (est. 2004) is a Privately Held entity having 250 followers on LinkedIn and 51-200 employees, industry Internet.
https://plus.google.com/+vidahost
Vidahost account is having 193 followers and 0 plus one count. Last activity on Mar 21, 2016. See recent Google Plus Posts:
vidahost.com Icon
- Great value .CO.UK #domainnames  from only £2.79  Register Your Domain Name Today! .uk For £2.79, .com/net/org Under £6.50 | Vidahost UK Web Hosting
- This issue has now been resolved. Thank you for your patience during this time. If you continue to experience problems please get in touch with our support team Vidahost Status Centre
- System Status :: Cloud Hosting Cloud Hosting customers are currently experiencing intermittent issues with accessing the control panel. Please check our status page for updates Vidahost Status Centre
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ReviewsCustomer Ratings

The quick stats of Vida Host profile shows a note average of 10 out of 10, counting 4 opinions. (few listed on the top of the page)
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David McQuillan (dmcq@f...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
I've bought a Starter shared hosting plan with vidahost. It is excellent value for money, especially so compared to other uk hostings. The service is very good and prompt too, and I haven't noticed any downtime (Touch wood!). It probably is more suited to those who know what they are talking about rather than those needing handholding as it is fairly small but the personnel seem enthusiastic. They also sell domain at a reasonable price.

The Starter package (March 2007) is £2.99 a month plus £5 setup and includes 350Mb 25GB monthly transfer with 20 MySQL databases, 5 add-on domains and 5 parked domains, and 10 e-mail accounts, directory passwords, visitor statistics and various other goodies and provides a cpanel interface. Compared to the hell of 123-reg who drove me to seek pastures new this is heaven. The control panel doesn't offer full DNS fiddling but the staff are happy to do this work when asked.

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