Vi review5 user reviews, 1 support response, 0 testimonials, 1 product, 0 promotions, 5 social accounts, Alexa #888262, listed 2009 (#12470)
Most Recent Customer Reviews
The team at VI helped with the import of the existing websites, making the whole experience seamless and painless - the sites were up and running very quickly on the "flick of the switch" from my former provider and VI. I needed some help adding some new sites to the server, being very used to PLESK rather than CPanel, again the VI support team were excellent, advising me clearly on what I needed to do with the few questions and tweaks I needed to perform. I cannot praise VI enough - my previous experiences with server companies was of rather unhelpful and rule stricken support teams - VI go way and beyond my expectations, providing me with lots of confidence moving forward
I recently transferred an existing website to one of VI's cloud servers. The switch over was made in the evening and by the next morning I'd received an email from the website owner saying that one of his users had already commented that the site was so much faster. While setting up and testing the new installation I was helped by Luxman, one of VI's hosting support team, not only did he sort any problem out, he also supplied examples of the command lines he had used. This improves my knowledge and enables me to do the job next time. Therefore, I don?t need to pester the support team so often, leaving them more time to assist those who do need their skills. I wish all hosting support teams were as forthcoming and helpful.
I is really refreshing to be working with a provider that takes their customer service so seriously. My whole experience has been absolutely fantastic. Yes, you play a little more, but it is great value for money.
OverviewVi is part of UK2 Group
About ViVirtual Internet is a leading pan-European internet service provider for high quality dedicated and shared web hosting products. Virtual Internet's philosophy is to work with world-class technology providers to deliver the best hosting services available.
Virtual Internet has a reputation for innovation in leading the domain and hosting market in the UK.
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|Linux - Shared||Keep mouse |
|Price||Disk Space||Transfer||Updated||Free Domain / |
|SERVICE 250||$40.00/mo.||25 GB||5 GB|
Contact information is managed by vi.net representatives marketing@v..., Sara Rego - sara.rego@u..., sales@v..., postmaster@v..., admin@v..., support@v..., info@v... [login] Claim this businessCreate a free account to manage vi.net listing!
|Owner:||Virtual Internet (UK) Ltd|
|Web Site Title:||Server Hosting and Managed IT Services - Virtual Internet|
|Website Description:||Flexible, reliable managed IT services from VI.net. Enterprise cloud hosting and managed dedicated server hosting services. Visit us now to find out more.|
|Site in business since:|
|Links to the site:||133|
|Details for http://www.vi.net|
|Website DNS:||MX::alt3.aspmx.l.google.com => 22.214.171.124 ( Mountain View ) / Google LLC - google.com|
MX::alt4.aspmx.l.google.com => 126.96.36.199 ( Mountain View ) / Google LLC - google.com
MX::aspmx.l.google.com => 188.8.131.52 ( Mountain View ) / Google LLC - google.com
MX::alt1.aspmx.l.google.com => 184.108.40.206 ( Sao Paulo ) / Google LLC - google.com
MX::alt2.aspmx.l.google.com => 220.127.116.11 ( Mountain View ) / Google LLC - google.com
ns5.vi.net => 18.104.22.168 ( London ) / Virtual Internet (UK) Limited
ns4.vi.net => 22.214.171.124 ( London ) / Virtual Internet (UK) Limited
|Server Software:||Apache/2.2.15 (CentOS)|PHP/5.3.3|
|IP Location Country/State/City:||United kingdom / England / London - see top providers in Great Britain|
|ISP Name / ISP URL:||UK-2 Limited / uk2.net|
|Facebook Shared Count:||185|
|Linkedin Shared Count:||15|
|Google+ Shares Count:||0|
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As part of UK2 Group's strategy to leverage the best from its thirteen brands, the company is able to build an in-house support function which can now be rolled out across the UK2 Group.
Outsourcing support to less expensive countries has become a common practice in many industries, as the move can lead to cost reductions, greater flexibility and economies of scale.
Last month, budget web hosting provider Fasthosts announced it will soon replace its UK customer service team with offshore call centers in Romania and the Phillipines.
UK2 considered the risks involved with outsourcing, namely in the reduction of quality of service, loss of control of a key part of the business and decline in knowledge levels within the business.
After taking these factors into account, UK2 decided to move all UK2 ... [search all vi.net news]
Managed Hosting and Cloud Services for Business. Call us on 020 7952 2830 | or Support on 020 7952 2845 | vi.net/blog
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Have had a great experience with Virtual Internet. If you are looking for cheap and cheerful hosting these guys are probably not for you. They provide solutions for complex hosting or if you are looking for shared they offer Windows and Linux business web hosting in high availability.
Yes, there is a contract requirement, but you get what you pay for and so far I am getting the extra service and support that I was promised when I signed up.
9/10 - Well done Virtual Internet
And now they say that we can't leave because we have signed a 12 month contract which they cant uphold. And we paid extra for the transfer of the site too...
They are crooks. Don't even go there.
Virtual Internet is ranked in the top 20 best performing uptime site on the planet as can been seen on the Netcraft website, which is a completely independent assessor: http://uptime.netcraft.com/perf/reports/Hosters ...
We pride ourselves on customer service first and if any customer felt they had been unfairly treated or misled they would have the opportunity to put forward a case that would be given fair review. VI maintains an ISO 9001 quality standard which is independently reviewed each year and our complaints procedure complies with this standard.
Customer service representative (marketing@v..., ).
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