Verio review

This review cover a general impression of verio.com product features like reliability, support, data center, price & more. Brand #2230, listed since .

Most Recent Customer Reviews

Guido van Es (guido@r...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Truly horrible services
Have been a Verio clients for a year and a half, hosting two domain names and using them for email services. After about a year things started to go wrong, and my first ticket was opened in May 2015 (writing this in october 2014) asking for help because we were experiencing huge email delays.
To make a long story short I was firstly helped OK by the helpdesks, but soon found out that solutions to minimize the delays were only temporary.
I am now many tickets further, support is getting worse and worse, both from the Phillipines and the States. Promises are made but not fulfilled, and each helpdesk guy has a different opinion. When I asked to speak to a manager they would send me emails saying the issue has been escalated, but never a word from a manager.
Finally, I was talked into buying a more expensive service, where I would not be sharing the server with many others anymore (according to them, spammers were causing huge email queues: sounded plausible) and as such no more [read more...]
brianbhc (brianbhc@g...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
So long verio
We have been with Verio for over 10 years and have seen nothing but horrific service and support for past 4 months. Daily outages with no real followup. I've been discounting some of the previous negative posts, but I've been a fool in doing so. Stay are far as possible from Verio.
Joel (jlibove@u...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Verio is not viable hosting service for a business
Not a viable webhosting firm for any serious business. Our website has been down for two days now, and Verio cannot determine what is wrong. Verio used to be good, but in the past few years, we've seen an increasing number of outages in their webhosting and e-mail service. With our website now down, we're losing thousands of dollars a day, and Verio just hands us from one useless customer support person to another. Would be laughable, except that their negligence is destroying my business.
MORE REVIEWS

Overview

About Verio

Verio is the recognized industry leader in delivering online business solutions to SMBs worldwide. Distributed through its network of OEM and viaVerio channel partners, Verio’s solutions provide web hosting, application hosting and SaaS applications that enable SMBs to drive online success.

Incorporated in 1996, the company launched a successful public offering in 1998. This IPO set the stage for a series of acquisitions of rapidly growing hosting and Internet companies which resulted in Verio emerging as the preeminent provider of web hosting services worldwide. In 2000, the company became a wholly owned subsidiary of NTT Communications, one of the largest companies in the world and supports its operations through NTTs highly reliable and scalable Global IP Network. Through this network, customers and partners can extend their global reach with access to business solutions around the globe and in more than 200 countries.

Today, Verio leverages its financial strength and stability to support its growing customer base, extend its product leadership and expand its global footprint for partners worldwide.

At Verio we pride ourselves on being the global experts in online solutions for small and medium-sized businesses. If you are looking for hosting solutions that will help you grow your business, Verio delivers.

What You Can Expect From Us:

We provide around the clock network and server monitoring to keep your data safe.
We provide a deep and strategic understanding of the challenges that face small and medium-sized businesses like yours.
We'll help you face those challenges, stay current with the latest technology and grow your business online and globally.
We make it as easy as 1-2-3. From simple-to-use interfaces to ecommerce tools, robust DIY design and online marketing tools, we help you get your hosted solution up and running - and keep it running - with no hassles.
As a subsidiary of NTT Communications, we leverage their highly reliable, global Internet Protocol (IP) network that spans four continents. And we back our solutions with uptime guarantees.
We deliver the best value, quality and reliability at a great price, with every solution.
We have been delivering hosting solutions since 1996, and have the profitability and financial longevity to continue supporting your online growth well into the future.


Global IP Network
Leverage Worldwide Transport with Our Global IP Network

The NTT Communications’ IP network spans the globe offering the world’s first route from Japan to Europe via Russia, and includes the U.S. markets, leading European markets, Australia, and all major Asian locations. It was designed and built by NTT and Verio engineers for one purpose: to move Internet traffic — fast.

As a Verio customer, you benefit from our direct connections to the Internet backbone through multiple relationships with private peering partners. Private peering speeds data transfer — and aavoids common issues that come with public peering used by other providers. What that means for you: more direct paths and routing options to speed your data to its destination with fewer hops, less packet loss and fewer delays. You get guaranteed high-performance, plus 24×7×365 network monitoring by our state-of-the-art Network Operations Center — all backed by the strength of a trusted and stable industry leader.

Premier Data Centers
The Reliability You Need From Our Premier Data Centers

Verio solutions are delivered with the reliability and stability of NTT Communications world-class tier 1, global infrastructure and our premier data centers as their foundation.

Data Center Features & Capabilities

Each of our Premier Data Center facilities offers the following features and capabilities:

Redundant Power Sources
Redundant Fiber Connectivity
OC12 & OC48 Connectivity
HVAC Environmental Monitoring
Secure Physical Access Control
Physical Escort for Onsite Visitors

Multiple Diesel Fuel Generators
Active Fire Prevention & Suppression
24 X 7 Monitoring and Operational Support
Onsite System Administrators
Onsite Network Administrators/Engineers

Premier Data Center Locations

Verio's data center facilities and staff are strategically located in Washington, DC and the Silicon Valley – the most security-conscious regions of the country. Additional data centers are located in Dulles, Virginia, San Jose, California and Sterling, Virginia, should you desire to locate your servers closer to another region to expand your business globally or load balance servers in another region.

State-of-the-Art Network Operations Center
Superior Network Monitoring and Support From Our Network Operations Center

Verio's commitment to reliability and 24/7/365 network availability are backed by industry leading Service Level Agreements (SLAs). To ensure uptime the NTT Communications Global IP Network is monitored around the clock from NTT’s state-of-the-art Network Operations Center (NOC) in Dallas, Texas.

Our NOC provides:

Around-the-clock monitoring, performance and traffic management
Real-time network status to Verio customer care and communication with NTT Communications Customer Care to ensure fast, highly responsive problem resolution.
Real-time alarming, event correlation, forecasting and notifications of network events to the National Network
Constantly monitored and upgraded network technology – whenever and wherever appropriate — utilizing NTT Communications’ national engineering group

Industry Certifications and Affiliations

web hosting certifications - Microsoft Gold Certified Partner Microsoft Gold Certified Partner — Verio’s status as a Microsoft Gold Certified Partner demonstrates Verio’s experience and service capabilities in hosting and application solutions delivery surrounding Microsoft’s technology portfolio. As a Microsoft Gold Certified Partner, Verio is able to provide end user customers and partners a high-level of quality assurance and expertise in delivering Microsoft’s latest technology solutions.

web hosting certifications - ISO 9001:2000 ISO 9001:2008 — Verio received ISO 9001:2008 certification – the internationally recognized standard for Quality Management Systems – for the design, development, provisioning, maintenance and support of shared web hosting platforms, operations and services.

web hosting certifications - SAS70 SAS70 — Verio Hosting Solutions’ data center partner, NTT America, has been independently audited and verified compliant under the Statement of Auditing Standards No. 70 (SAS70) Type II. The SAS70 helps assure customers that critical data is secure and that we can scale businesses operations with the highest levels of performance. The East and West coast premier data centers are distinguished by the achievement of SAS70 compliance.

Technical Certifications

Another way that Verio assures best-in-class services and technology solutions is through the extensive expertise and applied knowledge of its technical, support and engineering teams.

Certified Information System Security Professional (CISSP)
Cisco Certified Network Associate (CCNA)
Cisco Certified Internetwork Expert (CCIE)
Cisco Certified Design Professional (CCDP)
Cisco Certified Network Professional (CCNP)
Cisco Certified Design Associate (CCDA)
CompTIA A+
CompTIA i-Net+
CompTIA Security+
Sun Certified System Administrator (SCSA)
Microsoft Certified Systems Administrator (MCSA)
Alteon Certified Administrator
Solaris 8 System Administrator
Microsoft Certified Systems Engineer (MCSE)
Red Hat Certified Engineer (RHCE)
Microsoft Certified Professional (MCP)

verio.com GooglePlus Cover
Website research for Verio on June 1, 2005 by WebHostingTop

Promotions

No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list!
If you manage this brand, you must be logged in to update your promotions!

Add your promo code

Promotion:
Provide the start date
and end date if the promotions expires!
Your email
(will not be displayed)
How much is 2+2 ? Respond with 4
 

PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Verio Bronze Plan featuresVerio offers a complete suite of hosting options so that your Internet solution not only gets up and running, but stays that way 24x7x365. Choose from a full range of hosting products for every business size and IT need.
Operating System:UnixWeb [...]
$24.95/mo. $50 Setup Fee 100 MB5 GB
Verio ExpressStart Plan featuresVerio offers a complete suite of hosting options so that your Internet solution not only gets up and running, but stays that way 24x7x365. Choose from a full range of hosting products for every business size and IT need.
Operating System:UnixWeb [...]
$24.95/mo. $50 Setup Fee 10 MB1 GB
Cyberstand  $29.00/mo. 1 GB5 GB
Verio Silver Plan featuresVerio offers a complete suite of hosting options so that your Internet solution not only gets up and running, but stays that way 24x7x365. Choose from a full range of hosting products for every business size and IT need.
Operating System:UnixWeb [...]
$49.95/mo. $50 Setup Fee 150 MB8 GB
E-Vendor  $74.00/mo. 15 GB5 GB
Verio Gold Plan featuresVerio offers a complete suite of hosting options so that your Internet solution not only gets up and running, but stays that way 24x7x365. Choose from a full range of hosting products for every business size and IT need.
Operating System:UnixWeb [...]
$99.95/mo. $50 Setup Fee 200 MB10 GB
VPS Std  $149.00/mo. 4 GBunmetered
Linux - Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Win2k Std. 2.0  $275.00/mo. 9 GB50 GB
Win2k Std. 3.0  $475.00/mo. 18 GB50 GB
Cobalt RaQ 2  $495.00/mo. 30 GB50 GB
2000 Std 2.1  $575.00/mo. 18 GB50 GB
Linux 2.1  $575.00/mo. 18 GB50 GB
Cobalt RaQ 3  $595.00/mo. 30 GB50 GB
Sun Std 2.1  $650.00/mo. 18 GB50 GB
2000 Std 3.1  $775.00/mo. 18 GB50 GB
Linux 3.1  $775.00/mo. 18 GB50 GB
Linux 4.1  $975.00/mo. 36 GB50 GB
Windows - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Bronze  $24.00/mo. 1 GB5 GB
Silver  $49.00/mo. 15 GB5 GB
Verio Silver Windows Plan featuresVerio offers a complete suite of hosting options so that your Internet solution not only gets up and running, but stays that way 24x7x365. Choose from a full range of hosting products for every business size and IT need.
Operating System:WindowsWeb [...]
$49.95/mo. $50 Setup Fee 150 MB8 GB
Gold  $99.00/mo. 2 GB10 GB
Verio Gold Windows Plan featuresVerio offers a complete suite of hosting options so that your Internet solution not only gets up and running, but stays that way 24x7x365. Choose from a full range of hosting products for every business size and IT need.
Operating System:WindowsWeb [...]
$99.95/mo. $100 Setup Fee 150 MB8 GB
Windows - Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
NT Std 2  $575.00/mo. 18 GB50 GB
NT Std 3  $775.00/mo. 18 GB50 GB

Marketing information is managed by domainadmin@verio.net [login] Claim this businessCreate a free account to manage verio.com listing!

Web stats

Targeting: United States

TestimonialsCustomer testimonials

I don't want to list my site, but I have been a Verio customer, but not for much longer, but oly because I can't afford the cost. Service, uptime, and tech support are amazing however. The tech's are Redhat certified engineers and I found them quite competent as they debugged by Apache server config mistakes. Bandwidth and latency are quite good. The only pro! blem is price... if you need instant access anytime day or night to data center engineers, then go with Verio. Me, I'm looking for less support at less cost.

Add your own testimonial

This form is used exclusively for positive feedback, for a regular review click here

Your Name
Email(will be obfuscated)
One Hosted domain name with this company
Testimonial
(HTML tags are NOT allowed!)
Minim 100 characters!
How much is 2+2 ? Respond with 4
 

News

WHIR Editor Presents at ViaVerio Summit - The Web Host Industry Review is happy to report that its editor in chief Liam Eagle contributed to the content at this week's viaVerio (www.viaverio.com) Partner Summit, held from March 15-17 in Reston, Virginia, delivering a keynote presentation on Tuesday Morning.
Other keynote presenters at the event included Verio's president and CEO Kiyoshi Maeda, senior vice president of global development and products Toshiyuki Yamasaki and VP of sales and marketing Steve Renda.
Officially titled "Trends Blueprint for Captialization" - following the "blueprint" thread for the conference - Eagle's 40-minute presentation covered several recent trends in the hosting market, offering an assessment of each as a threat, and exploring each for opportunities they might represent for smaller hosting providers.
ViaVerio is the reseller partner program of the web hosting firm Verio (www.verio.com), a program that took on more significance during the event, as the company announced its plans to transition ... [search all verio.com news]

Social Networks

https://www.linkedin.com/company/verio
About: Verio is the leading provider of innovative online business solutions for SMBs worldwide. Services include IaaS, cloud and SaaS products, online business tools, and hosting solutions. As a subsidiary of NTT Communications, Verio supports its operations with NTT’s highly reliable and scalable Global Tier-1 IP Network and 150 global datacenters.
Verio (est. 1996) is a Privately Held entity having 1503 followers on LinkedIn and 201-500 employees, industry Internet.
https://plus.google.com/+verio
About: Verio's solutions provide cloud, web hosting, managed services, application hosting and SaaS that enable small and medium-sized businesses to drive online success. Product questions? Need support? We’re here to help! Call our 24×7 Support Line: 1-800-438-8374, or reach out on http://support.verio.com
Verio account is having 42 followers and 100 plus one count. See recent Google+ Posts:
verio.com GPlus Icon
- Inc. Magazine sheds light on why experience design is becoming more and more important to stand out: The 9 Must-Read Social Media Articles of 2014
- Streamline your business's processes, and get more done in less time with less people!See why else cloud computing may be right for your growing business: http://ow.ly/CPfLR 10 Benefits of Cloud Computing
- Introducing, Cloud(n)!Get flexibility and scalability with our new public cloud offering: Cloud Computing | Cloud Servers from Cloud Hosting Provider Verio
No official Blog yet!

Domains trend

ReviewsCustomer Ratings

The quick stats of Verio profile shows a note average of 2.4 out of 10, counting 20 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login

Add your own review [Toggle to basic/advance form]

Required info

Select Hosting Plan
Overall Rating
Time Hosted
Features
Price / Cost
Customer Relation
Control Panel
Your Social URL, Name or Usernameeg. https://twitter.com/YOURID or https://facebook.com/YOURID or https://plus.google.com/+YOURID
Your Email Or login and come back to this page
Customer identification(Not public visible. eg Customer=1120 or Account=2121 or Order ID=511AAS3)
Your hosted domaineg. mysite.net. If you have multiple domains, mention at least one!
Summary of your posteg. verio.com is best!
Your review HTML tags are NOT allowed! MINIM 100 characters!
Provide as much information as possible in your review! Too less information may be counted as not relevant and not approved!
How much is 2+2 ? Respond with 4
 
ccarr1752 (ccarr@f...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Control Panel
Worst host ever
Hands down the worst company i have ever worked with. Their support is pathetic. Supervisors are never available. Their control panel never works. Please hear me when I say that 1 star is a huge compliment. They are like a -50 star company.
rick torres (rick@r...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
VERIO SUCKS
STAY AWAY! Verio de-activated and deleted my domain name of seven years without any email warning, and then released it to the public where someone else bought my domain name. This should be , and probably is , illegal. Scum. VERIO SUCKS!
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Very outdated packages, low level tech support, every customization is almost impossible.
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Verio is to be avoided
In order to get out of Verio, I had to spend hours (no kidding) working with tech support to release my domain registrations and to cancel the hosting service. It was a nightmare.
verioVICTIM (john@e...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Verio has diminished to a shadow of its former self.
~ HOLD TIMES OF HOURS
~ NO FOLLOWUP TO SUPPORT TICKETS
~ TICKETS CLOSED WITHOUT ACTION
~ DOMAINS EXPIRE WITH AUTORENEW STATUS
~ DOMAINS RENEW AFTER CANCELLATION
~ THEIR CONTRACT LIMITS LIABILITY FOR THEIR FAILURES AND LOSSES

EVEN McDADDY IS A BETTER REGISTRAR & HOST FOR A WEBMASTER SERVICE!
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I like hosting with Verio. You get useful answers if you need to contact support and the hosting products are robust. Maybe others have more feature, or a lower price, but Verio holds up to the offered SLA and support and customer care works.
Denny (softbaked@m...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Run From This Host
I'm actually afraid to give this review because the last time I did this, Verio found out and they punished me hard.
I've been with Verio for over 10 years (I host with other companies too). The number one complaint is speed, this is the slowest provider in the market, you complain for 6 months, they charge you to move to another server and in less than 1 year you are slow again, the reason is obvious, they oversell the server(s). The number two problem is the tech support, you have to threaten people to actually get to someone who can even spell "internet" and even they are useless, you are on your own. The number three issue is price, compared to what you can find in the market for the same price is amazing, Verio is charging more because of their name brand, that is it, nothing makes them special unless of course you let expensive slow service. The next problem is the account managers, most of them are useless and will tell you anything to make you happy in the moment. I could go [read more...]
matt (pops_mccoy@y...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Had 3 domains for 2 years. Recieved several notices that my domains would expire if I didn't renew so I let them go. Verio outo reneweed domains i didn't want and billed me $9.95 each. Refused to refund the charges and then charged $8.95 to cancel service without telling me.
Johnny Glazner (glaznerd@y...)
Time Hosted: under 1 month.
Global rating
The OWNER "JASON COOK" of VERIO has a website designed in MY name with MY pictures posted on it full of LIES and THREATS. HE designed it for a man named RICK TYLER who has kept my 2 sons hidden from me for 14yrs. I have asked MR. COOK to remove this site and he refuses. This is UNPROFFESIONAL as well as CRIMINAL iin my book.
Kathy (kathyryan119@o...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
They are good as long as you don't need help. They can't even manage a simple renewal of a domain name, I lost my domain due to a one day billing problem. Then I was told by customer service it was my fault because I didn't reply to their email within 24 hours, (I correct my billing info and was charged within 48 hours). I also love how they were able to charge me for webhosting but couldn't manage to process the bill for the registration.
New Customer (-no email-)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
I didn't know they can have a domain service this bad.

I'm a very new costumer and I'm already experiencing problems. Ordering went okay but after that, everything went South. The interface is horrible!
The site itself have SO many bugs!!! everyone's right, the site is super slow.

The domain manager is just horrible! I don't have hosting from them (thank goodness!!) however, I get a cpanel anyways?! It's really annoying b/c when you log in you log into cpanel whether you like it or not. I just want to register and manage my domain names--so each time I have to log into cpanel--again the interface is really really bad.

I wish I read some reviews before I purchased from verio before I got myself into this mess! :(
JM Tosses (verio.jm@t...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I've been with NTT/Verio for seven years now. I've been a happy puppy because I used to handle everything myself. Now that I need something from NTT/Verio, they let me down. To make matters worse, they stopped communicating. I'm moving away from NTT/Verio - I'm just looking around for some better service before I make the switch. I'm impressed they cannot even follow simple instructions - overall they just don't care for me as a customer at all. They don't listen, they don't escalate, they don't know the simplest things. Never dealt with such a bad support department ever. That's impressive, though. O_o
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Verio - now NTT Europeonline are a terrible service provider. - there is no good customer relations - they are terrible at helping out. They are inefficient and have a major fault with their MSQL service which causes database corruptions and grinds to a halt frequently. This all happened after moving their servers from the UK to Germany at the end of 2008. They have grown too big and are not organised and care very little for the customer - shame on them!!!!!
Frank Wells (sestar@a...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Private web hosting service for 10 years. Verio is failing we had some problems and they dont get resolve the just send you from one tec to another. You never speak to anyone above the avg. customer relations person. We are running on windows server the email failed never to be fixed and now we cant export a sql database. Our company has been impacted greatly and all we do is call and call. They dont care, we even try establishing a shared hosting account we were charged the $10.00 and they never established the account.

We are concern they are going out of business... dont trust them or use them.
Network Support (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Verio's domain service is terrible. The domain manager cannot handle large numbers of domains and is extremely slow. Errors occur regularly. They've spent 5 years claiming to be redesigning the interface and after finally udpating it they made it slower.

WATCH OUT FOR EARLY RENEWALS. Verio will renew your services days in advance of the expiration date without prior notice.

All in all I'd recommend against them. I am currently moving my 400+ domains to another provider.
LD (tkn@t...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Recommend this hosting service. We have had them since the old TABNET days in 1994. Tabnet got bought out by VERIO in 1997.

Tech support is great, and is 24/7. They have been with our growth since 1994 and will continue to host us.

Shared hosting is great for starting. We are now moving up to dedicated servers in the UNIX platform.

Prices are a little higher than competition BUT the service is second to none. Never have a problem getting a techie online.
Charles (toona26157@h...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Hosting 2000. Database and Apache and Joomla ready. You are paying extra for the Tech Support.
These Verio testimonial(s) and rating(s) are the subjective opinion of our visitors and not of whtop.com staff.
Trademarks, logos & names are properties of their respective owners and protected by law.