This review cover a general impression of verio.com product features like reliability, support, data center, price & more. Brand #2230, listed since .
Most Recent Customer Reviews
Have been a Verio clients for a year and a half, hosting two domain names and using them for email services. After about a year things started to go wrong, and my first ticket was opened in May 2015 (writing this in october 2014) asking for help because we were experiencing huge email delays.
To make a long story short I was firstly helped OK by the helpdesks, but soon found out that solutions to minimize the delays were only temporary.
I am now many tickets further, support is getting worse and worse, both from the Phillipines and the States. Promises are made but not fulfilled, and each helpdesk guy has a different opinion. When I asked to speak to a manager they would send me emails saying the issue has been escalated, but never a word from a manager.
Finally, I was talked into buying a more expensive service, where I would not be sharing the server with many others anymore (according to them, spammers were causing huge email queues: sounded plausible) and as such no more [read more...]
We have been with Verio for over 10 years and have seen nothing but horrific service and support for past 4 months. Daily outages with no real followup. I've been discounting some of the previous negative posts, but I've been a fool in doing so. Stay are far as possible from Verio.
Not a viable webhosting firm for any serious business. Our website has been down for two days now, and Verio cannot determine what is wrong. Verio used to be good, but in the past few years, we've seen an increasing number of outages in their webhosting and e-mail service. With our website now down, we're losing thousands of dollars a day, and Verio just hands us from one useless customer support person to another. Would be laughable, except that their negligence is destroying my business.
About VerioVerio is the recognized industry leader in delivering online business solutions to SMBs worldwide. Distributed through its network of OEM and viaVerio channel partners, Verio’s solutions provide web hosting, application hosting and SaaS applications that enable SMBs to drive online success.
Incorporated in 1996, the company launched a successful public offering in 1998. This IPO set the stage for a series of acquisitions of rapidly growing hosting and Internet companies which resulted in Verio emerging as the preeminent provider of web hosting services worldwide. In 2000, the company became a wholly owned subsidiary of NTT Communications, one of the largest companies in the world and supports its operations through NTTs highly reliable and scalable Global IP Network. Through this network, customers and partners can extend their global reach with access to business solutions around the globe and in more than 200 countries.
Today, Verio leverages its financial strength and stability to support its growing customer base, extend its product leadership and expand its global footprint for partners worldwide.
At Verio we pride ourselves on being the global experts in online solutions for small and medium-sized businesses. If you are looking for hosting solutions that will help you grow your business, Verio delivers.
What You Can Expect From Us:
We provide around the clock network and server monitoring to keep your data safe.
We provide a deep and strategic understanding of the challenges that face small and medium-sized businesses like yours.
We'll help you face those challenges, stay current with the latest technology and grow your business online and globally.
We make it as easy as 1-2-3. From simple-to-use interfaces to ecommerce tools, robust DIY design and online marketing tools, we help you get your hosted solution up and running - and keep it running - with no hassles.
As a subsidiary of NTT Communications, we leverage their highly reliable, global Internet Protocol (IP) network that spans four continents. And we back our solutions with uptime guarantees.
We deliver the best value, quality and reliability at a great price, with every solution.
We have been delivering hosting solutions since 1996, and have the profitability and financial longevity to continue supporting your online growth well into the future.
Global IP Network
Leverage Worldwide Transport with Our Global IP Network
The NTT Communications’ IP network spans the globe offering the world’s first route from Japan to Europe via Russia, and includes the U.S. markets, leading European markets, Australia, and all major Asian locations. It was designed and built by NTT and Verio engineers for one purpose: to move Internet traffic — fast.
As a Verio customer, you benefit from our direct connections to the Internet backbone through multiple relationships with private peering partners. Private peering speeds data transfer — and aavoids common issues that come with public peering used by other providers. What that means for you: more direct paths and routing options to speed your data to its destination with fewer hops, less packet loss and fewer delays. You get guaranteed high-performance, plus 24×7×365 network monitoring by our state-of-the-art Network Operations Center — all backed by the strength of a trusted and stable industry leader.
Premier Data Centers
The Reliability You Need From Our Premier Data Centers
Verio solutions are delivered with the reliability and stability of NTT Communications world-class tier 1, global infrastructure and our premier data centers as their foundation.
Data Center Features & Capabilities
Each of our Premier Data Center facilities offers the following features and capabilities:
Redundant Power Sources
Redundant Fiber Connectivity
OC12 & OC48 Connectivity
HVAC Environmental Monitoring
Secure Physical Access Control
Physical Escort for Onsite Visitors
Multiple Diesel Fuel Generators
Active Fire Prevention & Suppression
24 X 7 Monitoring and Operational Support
Onsite System Administrators
Onsite Network Administrators/Engineers
Premier Data Center Locations
Verio's data center facilities and staff are strategically located in Washington, DC and the Silicon Valley – the most security-conscious regions of the country. Additional data centers are located in Dulles, Virginia, San Jose, California and Sterling, Virginia, should you desire to locate your servers closer to another region to expand your business globally or load balance servers in another region.
State-of-the-Art Network Operations Center
Superior Network Monitoring and Support From Our Network Operations Center
Verio's commitment to reliability and 24/7/365 network availability are backed by industry leading Service Level Agreements (SLAs). To ensure uptime the NTT Communications Global IP Network is monitored around the clock from NTT’s state-of-the-art Network Operations Center (NOC) in Dallas, Texas.
Our NOC provides:
Around-the-clock monitoring, performance and traffic management
Real-time network status to Verio customer care and communication with NTT Communications Customer Care to ensure fast, highly responsive problem resolution.
Real-time alarming, event correlation, forecasting and notifications of network events to the National Network
Constantly monitored and upgraded network technology – whenever and wherever appropriate — utilizing NTT Communications’ national engineering group
Industry Certifications and Affiliations
web hosting certifications - Microsoft Gold Certified Partner Microsoft Gold Certified Partner — Verio’s status as a Microsoft Gold Certified Partner demonstrates Verio’s experience and service capabilities in hosting and application solutions delivery surrounding Microsoft’s technology portfolio. As a Microsoft Gold Certified Partner, Verio is able to provide end user customers and partners a high-level of quality assurance and expertise in delivering Microsoft’s latest technology solutions.
web hosting certifications - ISO 9001:2000 ISO 9001:2008 — Verio received ISO 9001:2008 certification – the internationally recognized standard for Quality Management Systems – for the design, development, provisioning, maintenance and support of shared web hosting platforms, operations and services.
web hosting certifications - SAS70 SAS70 — Verio Hosting Solutions’ data center partner, NTT America, has been independently audited and verified compliant under the Statement of Auditing Standards No. 70 (SAS70) Type II. The SAS70 helps assure customers that critical data is secure and that we can scale businesses operations with the highest levels of performance. The East and West coast premier data centers are distinguished by the achievement of SAS70 compliance.
Another way that Verio assures best-in-class services and technology solutions is through the extensive expertise and applied knowledge of its technical, support and engineering teams.
Certified Information System Security Professional (CISSP)
Cisco Certified Network Associate (CCNA)
Cisco Certified Internetwork Expert (CCIE)
Cisco Certified Design Professional (CCDP)
Cisco Certified Network Professional (CCNP)
Cisco Certified Design Associate (CCDA)
Sun Certified System Administrator (SCSA)
Microsoft Certified Systems Administrator (MCSA)
Alteon Certified Administrator
Solaris 8 System Administrator
Microsoft Certified Systems Engineer (MCSE)
Red Hat Certified Engineer (RHCE)
Microsoft Certified Professional (MCP)
- Verio OEM Partner Program and services - Become a partner of private-label web hosting solutions with the Verio OEM partner program.
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Other keynote presenters at the event included Verio's president and CEO Kiyoshi Maeda, senior vice president of global development and products Toshiyuki Yamasaki and VP of sales and marketing Steve Renda.
Officially titled "Trends Blueprint for Captialization" - following the "blueprint" thread for the conference - Eagle's 40-minute presentation covered several recent trends in the hosting market, offering an assessment of each as a threat, and exploring each for opportunities they might represent for smaller hosting providers.
ViaVerio is the reseller partner program of the web hosting firm Verio (www.verio.com), a program that took on more significance during the event, as the company announced its plans to transition ... [search all verio.com news]
The leading global provider of small business webhosting solutions. Need support? We’re here to help 24/7 at 1-800-438-8374 or support.verio.com
Account started from January, 2009, having already 8835 tweets with 2953 followers and 3304 friends. See recent tweets:
About: Verio's solutions provide cloud, web hosting, managed services, application hosting and SaaS that enable small and medium-sized businesses to drive online success. Product questions? Need support? We’re here to help! Call our 24×7 Support Line: 1-800-438-8374, or reach out on http://support.verio.com
Verio account is having 40 followers and 99 plus one count.. See recent Google+ Posts:
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Hands down the worst company i have ever worked with. Their support is pathetic. Supervisors are never available. Their control panel never works. Please hear me when I say that 1 star is a huge compliment. They are like a -50 star company.
STAY AWAY! Verio de-activated and deleted my domain name of seven years without any email warning, and then released it to the public where someone else bought my domain name. This should be , and probably is , illegal. Scum. VERIO SUCKS!
In order to get out of Verio, I had to spend hours (no kidding) working with tech support to release my domain registrations and to cancel the hosting service. It was a nightmare.
~ HOLD TIMES OF HOURS
~ NO FOLLOWUP TO SUPPORT TICKETS
~ TICKETS CLOSED WITHOUT ACTION
~ DOMAINS EXPIRE WITH AUTORENEW STATUS
~ DOMAINS RENEW AFTER CANCELLATION
~ THEIR CONTRACT LIMITS LIABILITY FOR THEIR FAILURES AND LOSSES
EVEN McDADDY IS A BETTER REGISTRAR & HOST FOR A WEBMASTER SERVICE!
I'm actually afraid to give this review because the last time I did this, Verio found out and they punished me hard.
I've been with Verio for over 10 years (I host with other companies too). The number one complaint is speed, this is the slowest provider in the market, you complain for 6 months, they charge you to move to another server and in less than 1 year you are slow again, the reason is obvious, they oversell the server(s). The number two problem is the tech support, you have to threaten people to actually get to someone who can even spell "internet" and even they are useless, you are on your own. The number three issue is price, compared to what you can find in the market for the same price is amazing, Verio is charging more because of their name brand, that is it, nothing makes them special unless of course you let expensive slow service. The next problem is the account managers, most of them are useless and will tell you anything to make you happy in the moment. I could go [read more...]
I'm a very new costumer and I'm already experiencing problems. Ordering went okay but after that, everything went South. The interface is horrible!
The site itself have SO many bugs!!! everyone's right, the site is super slow.
The domain manager is just horrible! I don't have hosting from them (thank goodness!!) however, I get a cpanel anyways?! It's really annoying b/c when you log in you log into cpanel whether you like it or not. I just want to register and manage my domain names--so each time I have to log into cpanel--again the interface is really really bad.
I wish I read some reviews before I purchased from verio before I got myself into this mess! :(
We are concern they are going out of business... dont trust them or use them.
WATCH OUT FOR EARLY RENEWALS. Verio will renew your services days in advance of the expiration date without prior notice.
All in all I'd recommend against them. I am currently moving my 400+ domains to another provider.
Tech support is great, and is 24/7. They have been with our growth since 1994 and will continue to host us.
Shared hosting is great for starting. We are now moving up to dedicated servers in the UNIX platform.
Prices are a little higher than competition BUT the service is second to none. Never have a problem getting a techie online.
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